Mill Road indy , rdg, comments?
Discussion
Get it done properly...
1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
john_r said:
Get it done properly...
1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
Audi will bill him for the losse's they have made on yours John 1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
xllifts said:
john_r said:
Get it done properly...
1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
Audi will bill him for the losse's they have made on yours John 1) Phone Camberley Audi and get them to give you a quote, which will be straight out of the 'book' and expensive.
2) Phone 2-3 Indy's and get them to also give you a quote for the identical work.
3) Phone Camberley Audi back and tell them the lowest genuine price you've been quoted.
9 times out of 10 Camberley will match or better the lowest quote, especially if the car is over 5 years old... and they'll give you a decent loaner for the day.
A good guy to speak too is Rob Chorley, one of the service advisors. Feel free to say hi from me - John R with the RS6 Avant.
Or just do it yourself and get the parts from somewhere like here: www.vwspares.co.uk
Brakes are a piece of piss after the first time.
Brakes are a piece of piss after the first time.
I don't like to bad mouth but I have been VERY disappointed with Mill Road in Reading.
They serviced my Passat once and tried to repair it about three times!
To cut a long story short, during the 20k service (car was on 80k ish) they phoned to tell me the Radiator had a small weep and would I like it changed. I had not lost a drop of coolant so said NO. To this day it has not lost a drop of coolant.
They then tried to fix a faulty wash wipe on the front windscreen bu replacing the washer pump. FAIL. Then they said it was the dash stalk, and proceeded to reverse the connections to the pump so the rear wash wipe did the front and vice versa (although now the rear would not work as the stalk was still broken)
The were supposed to order a stalk so that they could fit in another day.
When I went back for my third appointment, they had NOT ordered the stalk and instead asked me to pay for it so that they could...
I walked away in disgust...
The only mitigating circumstances for them was that the General Manager was on holiday during some of this.
Either way I don't trust them.
HTH
Cheers,
Steve.
They serviced my Passat once and tried to repair it about three times!
To cut a long story short, during the 20k service (car was on 80k ish) they phoned to tell me the Radiator had a small weep and would I like it changed. I had not lost a drop of coolant so said NO. To this day it has not lost a drop of coolant.
They then tried to fix a faulty wash wipe on the front windscreen bu replacing the washer pump. FAIL. Then they said it was the dash stalk, and proceeded to reverse the connections to the pump so the rear wash wipe did the front and vice versa (although now the rear would not work as the stalk was still broken)
The were supposed to order a stalk so that they could fit in another day.
When I went back for my third appointment, they had NOT ordered the stalk and instead asked me to pay for it so that they could...
I walked away in disgust...
The only mitigating circumstances for them was that the General Manager was on holiday during some of this.
Either way I don't trust them.
HTH
Cheers,
Steve.
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