The woman and the bank transfer
The woman and the bank transfer
Author
Discussion

911DM

Original Poster:

5,226 posts

216 months

Saturday 12th September 2009
quotequote all
I've just been watching BBC news and if I hadn't seen it myself I wouldn't have believed it. They devoted more than 10 minutes to a story about a woman who transferred money online to the wrong person's account and can't get it back.

They are making the banks out to be at fault - IT'S YOUR FAULT LOVE. YOU TRANSFERRED IT GO THE WRONG ACCOUNT BECAUSE YOU ARE A CARELESS SPANNER. YOU GET AT LEAST TWO OPPORTUNITIES TO CHECK WHERE YOU ARE SENDING MONEY TO YOU STUPID BINT.

When will these fking numpties take responsibility for their actions. They're even blaming the banks for not making it easy enough to delete the details of previous payees from your online account. Give me a break.


Edited by 911DM on Saturday 12th September 09:37


Edited by 911DM on Saturday 12th September 10:22

Tyre_Tread

10,678 posts

245 months

Saturday 12th September 2009
quotequote all
Yes but if they took the line that it was the woman's fault it would be a non story.

Oh, wait........

White-Noise

5,500 posts

277 months

Saturday 12th September 2009
quotequote all
I saw this as well. The thing I didnt understand was that she said it was sent by mistake to someone who she had paid previously. She complained that the bank would not remove these old accounts.

She then also said the bank would not give her the details of the person the money went to... now, if she has paid them before, why does she need the details from the bank? Surely she would know who this person was if she had sent them money previously?!

Simpo Two

92,708 posts

294 months

Saturday 12th September 2009
quotequote all
911DM said:
They're even blaming the banks for not making it easy enough to delete the details of previous payees from your online account.
Although that is irksome and surely simple to accommodate with a button called 'delete'?

911DM

Original Poster:

5,226 posts

216 months

Saturday 12th September 2009
quotequote all
I'm glad the cash went to a good home wink

She wasn't a total munter by any means so maybe a PH gang-bang would inject some common-sense into her. Just saying.

911DM

Original Poster:

5,226 posts

216 months

Saturday 12th September 2009
quotequote all
White-Noise said:
I saw this as well. The thing I didnt understand was that she said it was sent by mistake to someone who she had paid previously. She complained that the bank would not remove these old accounts.

She then also said the bank would not give her the details of the person the money went to... now, if she has paid them before, why does she need the details from the bank? Surely she would know who this person was if she had sent them money previously?!
Agreed. She's paid them before FFS. Is she really this thick-it's either a company or a person either of which you should know! Unless it's the local drug dealer/pimp entering the electronic age.

Blib

48,055 posts

226 months

Saturday 12th September 2009
quotequote all
It can't be the woman's fault silly. She said herself that she works for a bank.

So, how could she possibly make an error?

rolleyes

NiceCupOfTea

25,586 posts

280 months

Saturday 12th September 2009
quotequote all
I agree that it's a silly mistake but there should be a way of deleting the previous payees. And although the bank can't hand out details there should be a mechanism whereby they contact the payee on the payer's behalf.

knight

5,235 posts

308 months

Saturday 12th September 2009
quotequote all
I'm pretty sure that I have deleted previous payment info when doing online banking! And has been said before, it does warn you to make sure the info you have is correct as once you authorise the transfer it cannot be recalled.

v15ben

16,217 posts

270 months

Saturday 12th September 2009
quotequote all
Blib said:
It can't be the woman's fault silly. She said herself that she works for a bank.
That was the most worrying part. Hope she doesn't transfer my money to a random account next time I ring up my bank for a transfer. No, wait I always use internet banking so that I know where the money is going because I check everything before pressing Submit. Oh, hang on hehe

bonsai

2,015 posts

209 months

Saturday 12th September 2009
quotequote all
I can sympathise, it pisses me off that I cannot delete previous accounts I've made one off payments too. Sure, it's convenient that it has the option to remember, but likewise it should also allow you to delete old ones.

Taita

7,995 posts

232 months

Saturday 12th September 2009
quotequote all
HSBC online let you delete old ones.

Scraggles

7,619 posts

253 months

Saturday 12th September 2009
quotequote all
got online payments to friends and the like, as i might need them again, the payments are still there

if I want to transfer money, I need a card reader and then put in codes in the right places, then get asked at the end to check the details and so hard to make a mistake smile

do not feel sorry for her at all

Famous Graham

26,553 posts

254 months

Saturday 12th September 2009
quotequote all
Taita said:
HSBC online let you delete old ones.
So does Nationwide.

Guess she should change banks then hehe

Graham E

13,018 posts

215 months

Saturday 12th September 2009
quotequote all
You're forgetting - the banks are to blame for EVERYTHING. No atrocity, upset or inconvenience was ever caused without the direct input of a banker, someone who works in the city, or a "fat cat" who drives a "gas guzzling" car. The daily mail said so.

stigmundfreud

22,454 posts

239 months

Saturday 12th September 2009
quotequote all
love how the actual story is being overlooked, if you make a mistake (no need for the spannerisms) you cant get your money back. Imagine you call your local council or anyone else to set up a standing order and they incorrectly give you the sort or account code, an easy mistake that does happen. You set it up in good faith you then continue to pay but you havent actually paid the correct account, you are still liable but are not entitled to get your money back.

Its a loophole in the banking code of practice, if you can prove a genuine mistake you should be able to get the money back but obviously it would require adequate controls

911DM

Original Poster:

5,226 posts

216 months

Saturday 12th September 2009
quotequote all
...but she wasn't given the wrong information; through her own lack of care for her finances she managed to bypass all the banks nob-end protection systems and pay money to the wrong person. The end result is the same but the journey is a whole lot different.

The only thing in the banking code of practice that needs to change is the requirement to give planks bank accounts with online access. Surely her parent/guardian should have responsibility for her finances smile.

stigmundfreud

22,454 posts

239 months

Saturday 12th September 2009
quotequote all
look i am giving you a scenerio that no one is protected from, she made a mistake. EVer made one of those? In this case it cost her 2 grand, yours might cost you a lot more when shaniqua drops one

GKP

15,099 posts

270 months

Saturday 12th September 2009
quotequote all
However, when a bank makes a mistake and pays money into the wrong account the lucky receiver of the unexpected payment is expected to pay it back without question.
Why is this any different?

911DM

Original Poster:

5,226 posts

216 months

Saturday 12th September 2009
quotequote all
We all make mistakes sometimes, some of us even get married ffs. But there are people that deal with it and people that blame everyone else for it. She is clearly the latter.

She's probably been scammed by a Nigerian and she's made up this cock and bull story to get her money back!

Imagine if some bloke bought a car off you, transferred the money across and got the money refunded the next day and when questioned says he paid you in cash! It could happen with a stretch of the imagination.

Anyway, PH is the 'Dave' of the internet - the home of witty banter and a mine of useful info. Equality and logic is not always present wink. Let me have my rant at the silly woman on tv smile.