Service Help on BMW

[vizi897]

Hi, I am about to purchase a Silver BMW 320D Reg: DY54FZU and I had a look at the service booklet and it was serviced at (all by BMW) 24k, 70k & 91k, it is at 119k at the moment and the owner said it was serviced at 110k but there is no stamp! the on board computer says that inspection is due in 14000 miles, is there anyway in finding out if it was really serviced after 91k or if it was serviced by the previous owner between 24 & 70k? any help would be appriciated. Thanks

[deanobeano]

If you call BMW customer services and quote them the car reg and possibly the VIN if you have it. They should then be able to tell you its service history and if any outstanding recalls are present for it.

from the BMW website

Should you wish to obtain details of a vehicle's specification, or information on the visits to a dealership of a particular vehicle, this is only available by calling our dedicated team on: 0906 209 0001 (Calls are charged at £1 per minute).

[PartsGuru]

It was in at
24931
47191
47756
56389
70627
80276
91357
96800
100324

If you would like the dealer details for any of the above visits let me know.

[emicen]

PartsGuru said:

It was in at
24931
47191
47756
56389
70627
80276
91357
96800
100324

If you would like the dealer details for any of the above visits let me know.

PartsGuru, I'm curious if my car had any service department visits outside routine servicing before I got it. Would you be able to look up the same info for mine? Its reg is YR06WBL if you can.

[PartsGuru]

emicen said:

PartsGuru said:

It was in at
24931
47191
47756
56389
70627
80276
91357
96800
100324

If you would like the dealer details for any of the above visits let me know.

PartsGuru, I'm curious if my car had any service department visits outside routine servicing before I got it. Would you be able to look up the same info for mine? Its reg is YR06WBL if you can.

Hi
Nothing prior to Sept 08 on the system but in connection to your other posting on servicing and the running problem it had an air mass meter changed under warranty in July this year. When did you buy it??

[turbo-ww]

PartsGuru said:

emicen said:

PartsGuru said:

It was in at
24931
47191
47756
56389
70627
80276
91357
96800
100324

If you would like the dealer details for any of the above visits let me know.

PartsGuru, I'm curious if my car had any service department visits outside routine servicing before I got it. Would you be able to look up the same info for mine? Its reg is YR06WBL if you can.

Hi
Nothing prior to Sept 08 on the system but in connection to your other posting on servicing and the running problem it had an air mass meter changed under warranty in July this year. When did you buy it??

PG seems to be a top bloke!

[emicen]

PartsGuru said:

emicen said:

PartsGuru said:

It was in at
24931
47191
47756
56389
70627
80276
91357
96800
100324

If you would like the dealer details for any of the above visits let me know.

PartsGuru, I'm curious if my car had any service department visits outside routine servicing before I got it. Would you be able to look up the same info for mine? Its reg is YR06WBL if you can.

Hi
Nothing prior to Sept 08 on the system but in connection to your other posting on servicing and the running problem it had an air mass meter changed under warranty in July this year. When did you buy it??

Trying to kind of merge two thread here so:

I bought it in Dec 07 so the Sept 08 service will be the first one it had under my ownership (bought at just under 15k and serviced first time at 34k-ish).

At the 34k service (Inspection 1) they were asked to investigate the poor fuel ecconomy and came up with nothing. They also had to fix the rearmost exhaust hanger which had come loose.

At roughly 36k it was in again as their repair had failed with the bracket clinking along the road. Again, I asked them to investigate the fuel consumption. This time they concluded the actuator was sticky and it could use a new air filter (clearly it had got very dirty in the 2k miles since I last asked them the exact same question at the Inspection 1). So replaced the filter and had the actuator lubed. Bugger all difference.

In both instances I mentioned the car was notably poorer running and lacking in power on wet/damp days and specifically asked them to check the airflow and turbo pressure sensors because of this.

This continued with me trying different driving styles and different brands of diesel etc and nothing would get my fuel ecconomy above low 40s. Now, my commute literally consists of 50yds urban driving, through one set of traffic lights and then 29 miles at steady 70-75mph on the motorway. (With the same motorway element and an extra 9 miles of stop start town driving my Golf would give 55mpg, and on occasion I used to nab my dads 184hp 5sp E39 530d and get 43-44 out of it, again including stop start traffic!)

In July it cut all power in the middle of me overtaking a car on a country road. Wouldnt boost and wouldnt rev above ~2250rpm. I was on my way to my parents so decided to limp it the rest of the 10 miles seeing as there was no warning lights so was just hoping for a boost hose or similar, and the fault cleared itself about 2 miles from their house.

Phonecall to BMW Assist revealed I was clearly hallucinating when a chap in BMW Assist 5 series came out and diagnosed my mother's Z4 by the roadside as they cant do that. Also they wouldnt come out anyway because the fault had cleared itself, sudden powerloss isnt a big thing I suppose.

The MAF ended up getting changed after I went nuts at the servicing manager after the car repeated the limp home routine on a nice long hill on the M77 leaving me having to drop back in the overtaking lane and slot in behind the truck I was along side because I couldnt make the pass.

The new MAF has improved things by around 1 mpg at best, it combined with the greased actuator has made it pull a bit more like it should, but still not as hard as I'd expect (comparison with my mother's old E46 320d saloon which pulled a lot harder and had to be driven like I stole it to get fuel ecconomy below 40).

Apologies if that comes across as a bit of a rant, none of my bitterness is directed at you. I'm actually really appreciative of your help on this, makes me wonder exactly what servicing it received as a BMW AUC before I bought it to justify the service indicator being reset.

There's been a fair bit more has irked me with ownership, coming from my dealings with the servicing department. Bottom line appears to be I have a Friday afternoon car and unless I can get the computer to tell them how to fix it, I'm stuck with it.

turbo-ww said:

PG seems to be a top bloke!

Indeed, he should transfer to one of the Strathclyde region dealerships for a month or two

Edited by emicen on Friday 25th September 11:27

[PartsGuru]

The only other thing that springs to my mind is the pump control unit, but that would normally leave a fault in the memory. i will ask in our workshop. It's a shame the car is so far away, otherwise you could bring it in so I could get it checked over. Sometimes these cars are too clever for their own good and they confuse themselves and any diagnostic kit!!!

[Mustard]

can you history/spec check (Think Its Standard) this one

316i SE (E46) Reg.No. B1CRL / FA03FJX

Many thanks

[PartsGuru]

Mustard said:

can you history/spec check (Think Its Standard) this one

316i SE (E46) Reg.No. B1CRL / FA03FJX

Many thanks

Date of Visit Dealer Mileage
11/12/2008 13206 Sytner Notts 40213
14/06/2007 13206 Sytner Notts 30399
09/06/2006 13206 Sytner Notts 23842
07/01/2005 13206 Sytner Notts 14858
09/08/2004 10531 Wood S 14684
06/08/2004 10531 Wood S 14684
04/03/2004 10531 Wood S 9195
It had a throttle body housing in 2004 under warranty and the spec is as follows:

View Vehicle
Chassis Number: KN74394
Description: 316I E46 LIM MECH RL N42 EUR
Type: AY32
Production Date: 30.01.2003
Warranty Start Date: 27.06.2003
Paint: 364 M - Topaz Blue
Upholstery: H9AT - Anthracite Cloth
BEST Vehicle:
sales dealer: 10048
sales country: GB
Transient Customer: Domestic




Options
Ordered Options
0169 Emissions standard EU 3
0249 Multi-func. Steering Whl
0255 Sport Steering Whl
0279 7 Star Style 45-7Jx16
0302 Remote Control Alarm
0321 Colour Coded Door Handles
0411 Rear Electric Windows
0428 First Aid Kit and Triangle
0431 Auto-Dim Interior Mirror
0441 Smoker Package
0473 Front Centre Arm Rest
0508 Park Distance Control
0520 Front Foglamps
0534 Automatic Air Conditioning
0550 On-Board Computer
0661 BMW Business RDS
0692 CD Preparation
0785 White Indicator Lenses
0812 GB Specification
0850 Add Fuel for Export Cars
0863 Dealer Network - Europe
0877 Remote Alarm Setting Only
0880 English Handbook

Standard Options
0832 Battery in luggage compartment
0853 Instrument Panel Letter

[Mustard]

Many Thanks for the info

Any idea what a 'BEST Vehicle' is?

11/12/2008 13206 Sytner Notts 40213

09/06/2006 13206 Sytner Notts 23842

is it possible to tell me what these two visits were?

Many thanks

Edited by Mustard on Monday 28th September 21:18

[PartsGuru]

Bmw Extended Service Terms I assume it's the extended warranty?

23842 was gearshift gaitor changed due to cracking, I can't see what was done at 40213 because the stock answer on nearly every dealers input on the screen appears to be used car warranty!! It must be the first option on the system and they don't tab down to select anything else!! A quick call into the dealer should result in a verbal confirmation or if you get lucky they may be able to email a screen dump of the invoice, minus any owner details of course!!

Edited by PartsGuru on Tuesday 29th September 08:58

[Mustard]

PartsGuru said:

Bmw Extended Service Terms I assume it's the extended warranty?

23842 was gearshift gaitor changed due to cracking, I can't see what was done at 40213 because the stock answer on nearly every dealers input on the screen appears to be used car warranty!! It must be the first option on the system and they don't tab down to select anything else!! A quick call into the dealer should result in a verbal confirmation or if you get lucky they may be able to email a screen dump of the invoice, minus any owner details of course!!

Edited by PartsGuru on Tuesday 29th September 08:58

Checking with the dealer there was some minor work covered by warranty though they wouldnt go into details (sounds like something to do with a warning light)

Last question

Coolant, when did they go from 4yr changes (around 2003 I believe) to 'lifetime' and what if any is the difference in coolant?

Many thanks once again

[adzee]

Hi Partsguru,

Could you please help me with info on a BMW 320d M sport that I am planning to buy

Reg No - VU07NLC
VIN Number - WBAVC32080VF39934

Thanks much.

Cheers!
Addy