Banking security
Author
Discussion

V8mate

Original Poster:

45,899 posts

218 months

Friday 23rd October 2009
quotequote all
I needed some cash this morning. My debit card has a £250 daily limit on cashpoint withdrawals so, needing £350, I popped into a branch local to my office. Have never been in there before.

Not having drawn cash over the counter for many years, I passed my debit card across the counter and asked for the money, thoroughly expecting to have to validate myself.

But nothing. £350, my card and a receipt are handed back to me. No PIN needed to be keyed, no ID shown.

So what's the point in having all this terminal security when all someone who has pinched your card needs to do is walk into the nearest branch of your bank and ask for your cash to be handed over? A simultaneous balance request, would have assisted them maximising the trnsaction.

Weird.

fivesixseven8

6,146 posts

256 months

Friday 23rd October 2009
quotequote all
I've done this when I needed more than the £250 from a machine on a few occasions. Always had to enter a PIN though.

Superhoop1904

563 posts

237 months

Friday 23rd October 2009
quotequote all
Often go in and withdraw over my limit and always have to use my pin, anything over £999 then I have to have photo ID too.


anonymous-user

83 months

Friday 23rd October 2009
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I took out £4000 from my bank once and was asked my name.

I was somewhat concerned and now dont put much money in that account

davido140

9,616 posts

255 months

Friday 23rd October 2009
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I'm normally asked to sign something, but thats all.

Marf

22,907 posts

270 months

Friday 23rd October 2009
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Strange, when pulling out large amounts of cash (thousands) I always have to bring photo ID.

If I just need to take out £100 over my limit, I just speak to one of the bods in the branch, they up my limit temporarily and I pull the cash out of the machine.

This is with HSBC.

BoRED S2upid

21,047 posts

269 months

Friday 23rd October 2009
quotequote all
Normally would have to sign for it. Soon they will have eye recognition machines!.

Marf

22,907 posts

270 months

Friday 23rd October 2009
quotequote all
BoRED S2upid said:
Normally would have to sign for it. Soon they will have eye recognition machines!.
Really? I didnt think that current Iris recognition systems were up to much? Something about not being able to tell the difference between something like 50% of those with brown eyes. Thats why the iris scan part of the ID Cards got ditched.

bazking69

8,620 posts

219 months

Friday 23rd October 2009
quotequote all
I'd at least expect to be asked to put my PIN in. If not, sign and show some form of ID that i'd expect them to take a copy of if it is a large quantity.

LeoSayer

7,823 posts

273 months

Friday 23rd October 2009
quotequote all
At Barclays I normally get asked security questions like mother's maiden name, some entries from my statement and I have to enter my pin.

threesixty

2,068 posts

232 months

Friday 23rd October 2009
quotequote all
I paid for my car on my debit card a couple of months back.

I found it very hard to believe i was allowed to do that!

SHutchinson

2,373 posts

213 months

Friday 23rd October 2009
quotequote all
threesixty said:
I paid for my car on my debit card a couple of months back.

I found it very hard to believe i was allowed to do that!
Same here, the single largest Visa transaction I ever made and the merchant wasn't even prompted to ring the bank for authorisation.

I was proud and disappointed all in one go! biggrin

Edited by SHutchinson on Friday 23 October 13:28

davido140

9,616 posts

255 months

Friday 23rd October 2009
quotequote all
SHutchinson said:
threesixty said:
I paid for my car on my debit card a couple of months back.

I found it very hard to believe i was allowed to do that!
Same here, the single largest Visa transaction I ever made and the merchant wasn't even prompted to ring the bank for authorisation.

I was proud and disappointed all in one go! biggrin

Edited by SHutchinson on Friday 23 October 13:28
same here!

Gareth79

9,029 posts

275 months

Friday 23rd October 2009
quotequote all
Marf said:
BoRED S2upid said:
Normally would have to sign for it. Soon they will have eye recognition machines!.
Really? I didnt think that current Iris recognition systems were up to much? Something about not being able to tell the difference between something like 50% of those with brown eyes. Thats why the iris scan part of the ID Cards got ditched.
I think it was mainly a combination of cost and watering down the personal privacy aspects to try and get people to accept it.

I think there are still reliability problems, the IRIS machines at immigration ( www.iris.gov.uk) are usually quick with my eyes (blue) but I have seen some people use them correctly and it still takes ages to work, or never works and they have to join the passport queue.



Edited by Gareth79 on Friday 23 October 13:33

st_files

5,443 posts

210 months

Friday 23rd October 2009
quotequote all
The bank must have cocked up - surely you have to at least enter your PIN......

V8mate

Original Poster:

45,899 posts

218 months

Friday 23rd October 2009
quotequote all
st_files said:
The bank must have cocked up - surely you have to at least enter your PIN......
There were no chip and pin machines on or anywhere near the counter.

st_files

5,443 posts

210 months

Friday 23rd October 2009
quotequote all
V8mate said:
st_files said:
The bank must have cocked up - surely you have to at least enter your PIN......
There were no chip and pin machines on or anywhere near the counter.
Thats shocking.....they must have forgotten the security questions....or something FFS!

Lord Flathead

1,288 posts

208 months

Friday 23rd October 2009
quotequote all
yammyfan said:
I took out £4000 from my bank once and was asked my name.

I was somewhat concerned and now dont put much money in that account
I tried to take a reasonable amount of cash out of an account and was told that I could only withdraw £1200 a day from the account due to some stupid money laundering rule rolleyes

As I already had an account which could make more accounts online, I went home and created another 8 accounts. Promptly taking the various account numbers with me, I went back into my branch an hour later with passport, driving license, and a copy of the t's & c's for the acount. Then pulled out £10k to buy a car which I had my eye on. The manageress was not at all happy but she agreed to allow it 'only once' because she couldn't find anything in the t's & c's to say other wise. By the time I had got home, all the other accounts had been removed along with my ability to create new ones hehe

Halifax - a little extra help tongue out

AB

20,477 posts

224 months

Friday 23rd October 2009
quotequote all
davido140 said:
SHutchinson said:
threesixty said:
I paid for my car on my debit card a couple of months back.

I found it very hard to believe i was allowed to do that!
Same here, the single largest Visa transaction I ever made and the merchant wasn't even prompted to ring the bank for authorisation.

I was proud and disappointed all in one go! biggrin

Edited by SHutchinson on Friday 23 October 13:28
same here!
Snap!

jesta1865

3,453 posts

238 months

Friday 23rd October 2009
quotequote all
my missus paid of a loan we had last year (about 17k in one lump) in the morning, when i was out in the afternoon buying xmas presents for her, they made the merchant phone up for a £15 scarf smile

i had to prebook me taking money out of my halifax account as i was doing it at one of their bureaus not an actual branch