£400 bill to service a Submariner!
£400 bill to service a Submariner!
Author
Discussion

rubystone

Original Poster:

11,254 posts

282 months

Sunday 25th October 2009
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ouch! My Patek only cost me £200 to service! Do I really need to have the Subbie serviced by Rolex still (only reason why I do is because I do swim and water-ski in it).

GC8

19,910 posts

213 months

Monday 26th October 2009
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No, any good watchmaker can service it and the bills likely to be half of that.

tamago

532 posts

285 months

Tuesday 27th October 2009
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My Sub was deposited in Watches of Switzerland in Bond St in August and when I called them last week, they said it would be ready in late Nov! £470 for the full service and polish. WoS said they could service any Rolex but for Subs, it had to go back to Rolex... ho hum...

stevethegreek

564 posts

216 months

Tuesday 27th October 2009
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Spoke to these guys http://www.upchurchjewellers.co.uk/ (local to me) yesterday as my Sub is due a service. I was quoted £315 and turn-around by end of Jan '10. Same story with these guys - they can service any Rolex in-house except Subs, which have to go back to Rolex. I was told this is to do with the machines required for polishing the case/shoulder, etc.



Watch-Collector

256 posts

218 months

Tuesday 27th October 2009
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TheWatchDealer are Essex based and can Service Rolex for a reasonable rate !!
Watch-Collector

disco1

1,963 posts

241 months

Tuesday 27th October 2009
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You guys must be mad/stupid/sucked in by hype, you buy watches for a few k then spend a few hundred sheets having them serviced which takes a few months each time!!!

Without wanting to sound silly why on earth do you buy these watches if they are that unreliable they need rejigging every year? (please don't use the exotic car needs expensive servicing line...)

Maxf

8,441 posts

264 months

Tuesday 27th October 2009
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disco1 said:
Without wanting to sound silly why on earth do you buy these watches if they are that unreliable they need rejigging every year?
Who sends their watch annually? I certainly don't. I'm getting a Submariner done soon which has never been serviced - it's a 1978 watch.

Watch out though when sending though your jeweller though - their handling fees are normally fairly chunky.

Edited by Maxf on Tuesday 27th October 16:47

RichB

55,331 posts

307 months

Tuesday 27th October 2009
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Par for the course around Portsmouth I've heard wink


andy_s

19,806 posts

282 months

Tuesday 27th October 2009
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disco1 said:
You guys must be mad
That's the one.

It's a mechanical movement, they need servicing, but not every year - every 4 or so should do it.

The delay is made up of sending it, getting in the queue, estimate sent, estimate confirmed, getting in the queue, having the service done by hand by a technicion, getting it back.

The alternative is digital, depends what you want to own really, so I'll redirect you to the first comment.

(Rolex pricing, like others, can be a bit steep, depends what's acceptable to the individual)

HereBeMonsters

14,180 posts

205 months

Tuesday 27th October 2009
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I found a local watchmaker, Citizen certified, serviced one of my Omegas for £60!

eccles

14,178 posts

245 months

Tuesday 27th October 2009
quotequote all
Watch-Collector said:
TheWatchDealer are Essex based and can Service Rolex for a reasonable rate !!
Watch-Collector
Where in Essex are you based?

tamago

532 posts

285 months

Tuesday 27th October 2009
quotequote all
disco1 said:
You guys must be mad/stupid/sucked in by hype, you buy watches for a few k then spend a few hundred sheets having them serviced which takes a few months each time!!!

Without wanting to sound silly why on earth do you buy these watches if they are that unreliable they need rejigging every year? (please don't use the exotic car needs expensive servicing line...)
Interesting comment, but a bit presumptious. Mine was a gift from dad. He wore it for 3 years and passed it on to me. I have taken care of it but it is a daily wearer and like most things, is subject to wear and tear. The bezel in particular, has become noticably more difficult to rotate. Not a big deal but these watches do not need annual servicing. The timekeeping was fine and it had no reliability problems, but it could do with a polish. It's served dad and myself well for the last 5 years, so I have no problems in getting a complete service as I'll get many more years out of it.

Watch-Collector

256 posts

218 months

Tuesday 27th October 2009
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eccles said:
Watch-Collector said:
TheWatchDealer are Essex based and can Service Rolex for a reasonable rate !!
Watch-Collector
Where in Essex are you based?
Sunny Leigh On Sea!!

disco1

1,963 posts

241 months

Wednesday 28th October 2009
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Sorry guys, I came over a bit strong in my previous post. What I am getting at is; if seiko, casio..etc..etc can make a watch that can last a lifetime without servicing then why can't the top manufacturers?

I would pay top dollar for a top watch because of its quality, precision and reliability but it appears (by reading this and other threads)the top manufacturers don't live up to these standards? How can they when they lose time, need servicing, needs parts and lots of £££ thrown at them?


jammy_basturd

29,778 posts

235 months

Wednesday 28th October 2009
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I think you're missing the point in that these guys are sending their watches off for servicing to keep them in top notch condition, not because they are becoming unreliable or broken.

Fittster

20,120 posts

236 months

Wednesday 28th October 2009
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jammy_basturd said:
I think you're missing the point in that these guys are sending their watches off for servicing to keep them in top notch condition, not because they are becoming unreliable or broken.
Although the turn around time is pretty poor. It doesn't exactly appear to be a premium service being offered by Rolex in exchange for the cost.

HereBeMonsters

14,180 posts

205 months

Wednesday 28th October 2009
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disco1 said:
Sorry guys, I came over a bit strong in my previous post. What I am getting at is; if seiko, casio..etc..etc can make a watch that can last a lifetime without servicing then why can't the top manufacturers?
Seiko automatic watches have similar service intervals. Are you comparing quartz movements with mechanical ones for some reason?

horacethefrog

398 posts

236 months

Wednesday 28th October 2009
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The turnaround time for Rolex servicing is inexcuseable. It has been around 2 to 3 months for years. It doesn't take them anything like that time to service a watch so, if they chose too, they could put a bit more resource/effort in and bring it down to a more reasonable level. Frankly they're just taking the piss.

As for cost, why on earth would anyone blow several grand on a watch and then try to find the cheapest possible place to service it? My local garage is brilliant value for a 10 year old Punto but would I take my (imaginary frown) Veyron in there?

Pesty

42,655 posts

279 months

Wednesday 28th October 2009
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disco1 said:
Sorry guys, I came over a bit strong in my previous post. What I am getting at is; if seiko, casio..etc..etc can make a watch that can last a lifetime without servicing then why can't the top manufacturers?
Do you realise these watches are mechanical with little gears/cogs and spinning things flying around in them?

If you do yes we could buy a quartz watch and change the battery every few years but I just prefer mechanical.

I would wager that most people do not get their watches serviced until there is a problem and most watches of quality would run for years and yearslike this ok.

Watch-Collector

256 posts

218 months

Thursday 29th October 2009
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Some people dont believe in going to the Doctor for a check up once in a while either and only end up there when they are seriously ill .
Watch-Collector