Why can't anyone just do their job anymore ?

[marshalla]

Two and a half weeks ago I ordered 4 roll-up banners (the 0.8m by 2m type) for a stand I'm organising for the NEC Classic Car Show.

Sent in the artwork - "No problem marshalla, they'll be with you by the end of the week"
Middle of last week "Where are they?" "With the courier, they'll be with you soon" "Can you give me a tracking number?" <silence> "Tracking number please ? " <silence>
Today "Where the fk are they ? " "The courier's lost them, sorry. We've been having problems with them. I'll gladly make another set for you" "Can you get them to the NEC for 9 a.m. tomorrow ? " "No chance"

FFS! Why didn't you change couriers at the first sign of trouble you idiot ? Why didn't you tell me there might be a problem ? Why couldn't any of you actually do your fking job properly ? In your situation, I'd drive up personally tomorrow morning to make sure they were there on time. It's called customer service.

So, now I have a stand to fill, one car dropped out due to mechanical failure and no banners to give it any sort of identity.

I blame Blair and Brown.

ETA should have known I was going to have trouble when he used my first name instead of "Sir" or "Mr. Marshalla" or the more correct "Your mightiness"

Edited by marshalla on Wednesday 11th November 14:21

[Celt]

marshalla said:

I blame Blair.

Surely hes making enough money without couriering!

[youngsyr]

You know it had nothing to do with the courier though, right?

[Halb]

Tont Blair and associates

[kev87]

It's obvious why people can't do their job anymore, because they're all sat on pistonheads when they should be working!

[marshalla]

youngsyr said:

You know it had nothing to do with the courier though, right?

If he'd given me a tracking number I might have believed that he'd produced them on time - as things stand, he's had an interest free loan...

[ndtman]

kev87 said:

It's obvious why people can't do their job anymore, because they're all sat on pistonheads when they should be working!

+1

[4nonymous]

For things like this I will ALWAYS have a contingency plan...

Sadly you didn't and to be perfectly honest you ran it a tad close to the deadline. Always always always have a back up plan. In my books as soon as they have passed the deadline they have 24 hours and then that's quite literally it. End of.

I'm not saying it was your fault but in another way I am.

[vinnie83]

Can't guarantee anything, but my dad owns a printing business, they can make banners, would you like to contact them? You will get an honest yes or no about the timing.

[Chris_w666]

ndtman said:

kev87 said:

It's obvious why people can't do their job anymore, because they're all sat on pistonheads when they should be working!

+1

What the hell are the 2 of you doing then?

[Dave200]

youngsyr said:

You know it had nothing to do with the courier though, right?

I can't believe he even let them get away without providing the name of the courier and the tracking number... Shocking!
If you let people get away with murder, then that's exactly what they do. You can get exactly what you want from rubbish companies, provided that you are happy to push them all of the way.

[marshalla]

Dave200 said:

youngsyr said:

You know it had nothing to do with the courier though, right?

I can't believe he even let them get away without providing the name of the courier and the tracking number... Shocking!
If you let people get away with murder, then that's exactly what they do. You can get exactly what you want from rubbish companies, provided that you are happy to push them all of the way.

I know the alleged courier, but couldn't get the tracking number.

I'm an honest man - I expect others to be honest too - that's obviously where I'm going wrong.

[Neil_H]

Customer service has no meaning in this country, that's for damn sure.

[Murray993]

marshalla said:

ETA should have known I was going to have trouble when he used my first name instead of "Sir" or "Mr. Marshalla" or the more correct "Your mightiness"

Do you refer to yourself as The Mighty One?

[clonmult]

Neil_H said:

Customer service has no meaning in this country, that's for damn sure.

Nor many others really.

[TheEnd]

Murray993 said:

marshalla said:

ETA should have known I was going to have trouble when he used my first name instead of "Sir" or "Mr. Marshalla" or the more correct "Your mightiness"

Do you refer to yourself as The Mighty One?

The Mighty One does not need to refer to himself, he has others that refer to him instead.


Anyway, that kind of BS is the worst, if they rang up and said "hey buddy, we're real busy right now, and we can't do your order" it'd save their skin, and and least let you use someone else instead.
Often they know themselves they can't carry out the order, but decide to pretend for as long as possible in the hope a fairy leaves one in the warehouse.

[Adam B]

marshalla said:

Sent in the artwork - "No problem marshalla, they'll be with you by the end of the week"
Middle of last week "Where are they?" "With the courier, they'll be with you soon" "Can you give me a tracking number?" <silence> "Tracking number please ? " <silence>

at which point you immediately smell BS, ask for you money back and use someone else pronto

surely?

[s3fella]

marshalla said:

youngsyr said:

You know it had nothing to do with the courier though, right?

If he'd given me a tracking number I might have believed that he'd produced them on time - as things stand, he's had an interest free loan...

Have you paid for them? FFS I'd be wanting my cash back and get them made elsewhere if you need them for next time.

[mouseymousey]

4nonymous said:

For things like this I will ALWAYS have a contingency plan...

Sadly you didn't and to be perfectly honest you ran it a tad close to the deadline. Always always always have a back up plan. In my books as soon as they have passed the deadline they have 24 hours and then that's quite literally it. End of.

I'm not saying it was your fault but in another way I am.

I'm sure that post makes the OP feel much better. In other words "I would have done it better than you".

[4nonymous]

mouseymousey said:

4nonymous said:

For things like this I will ALWAYS have a contingency plan...

Sadly you didn't and to be perfectly honest you ran it a tad close to the deadline. Always always always have a back up plan. In my books as soon as they have passed the deadline they have 24 hours and then that's quite literally it. End of.

I'm not saying it was your fault but in another way I am.

I'm sure that post makes the OP feel much better. In other words "I would have done it better than you".

I'd rather say that and him learn from this then go awww don't worry, they are all useless s never mind !