I owe a client a pound... What should I do?
Discussion
I have a client in the financial services industry who is a bit of an oddball. A creepy guy, and a former high roller with a miserable secretary, who lost it all in the recession. The sort of chap one imagines would make Hannibal Lecter noises whilst Bludgeoning his Beefsteak alone in bed.
An irate and unpredictable man, who has hurled abuse down the phone at me on many occasions. Including abuse over his own confusion of my correctly drawn up invoices in previous months/years.
I dislike him very much.
He made an overpayment of £1 on an invoice I generated.
I lost 3 months of accounts, but am reconstructing them invoice by invoice.
Im trying to do the job properly, to make life for my accountant easier as he charges me a fixed fee.
I emailed Hannibal asking him to confirm the date on which he paid his invoice for £34.50, and received the following reply!
"Thank you for pointing this out to us. We paid you £35.50 instead of £34.50 on the 15th July so can you please reimburse the overpayment of £1.
Our bank is Abbey of Prescot St. Account name...."
Do I:
1) Drive down to the bank, pay to park, then pay the money in
2) Publish his name and email in its entirety in the FT
3) Post him a half a phone book, suggest he make cold calls to get the money in.
Include the £1. But forget to weigh/stamp it.
(half a phone book will fit in the post box)
On account of abuse endured over the years, it would be wrong to do nothing.
Suggestions?
An irate and unpredictable man, who has hurled abuse down the phone at me on many occasions. Including abuse over his own confusion of my correctly drawn up invoices in previous months/years.
I dislike him very much.
He made an overpayment of £1 on an invoice I generated.
I lost 3 months of accounts, but am reconstructing them invoice by invoice.
Im trying to do the job properly, to make life for my accountant easier as he charges me a fixed fee.
I emailed Hannibal asking him to confirm the date on which he paid his invoice for £34.50, and received the following reply!
"Thank you for pointing this out to us. We paid you £35.50 instead of £34.50 on the 15th July so can you please reimburse the overpayment of £1.
Our bank is Abbey of Prescot St. Account name...."
Do I:
1) Drive down to the bank, pay to park, then pay the money in
2) Publish his name and email in its entirety in the FT
3) Post him a half a phone book, suggest he make cold calls to get the money in.
Include the £1. But forget to weigh/stamp it.
(half a phone book will fit in the post box)
On account of abuse endured over the years, it would be wrong to do nothing.
Suggestions?
Edited by Mobsta on Friday 13th November 20:41
k-all!
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