Mobile PH problems
Author
Discussion

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Wednesday 18th November 2009
quotequote all
Can't access PH from my Android mobile on Orange. All other sites are fine inc. normal PH, phone has been rebooted with no effect, works fine using WLAN. Been this way since yesterday evening.

I just get "Data connectivity problem: The server failed to communicate. Try again later".

Anybody else with this problem?

Mr Will

13,719 posts

235 months

Thursday 19th November 2009
quotequote all
I'm not on Orange, so can't really test, but it is working fine on Vodafone here. Is it still playing up for you?

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Thursday 19th November 2009
quotequote all
Yes - mobile PH in one window not working, normal PH in this window working fine. Both work over WiFi.

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Monday 23rd November 2009
quotequote all
Still not working - same error message popping up. All other sites fine including regular PH. Mobile PH works fine via WiFi.

Was fine until Tuesday pm.

RacingPete

9,197 posts

233 months

Monday 23rd November 2009
quotequote all
So it isn't working when using 3G or GPRS or Edge (etc) but all ok on Wifi?

Sounds like there is some strange settings going on with the mobile data networks that is causing an issue as the phone is not the problem (unless there are specific setting differences between wifi and 3G). I will ask some of the mobile people if they know of any issues and get back to you.

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Monday 23rd November 2009
quotequote all
I've not changed anything. Will try on my wife's phone (same phone, same network) when she gets in.

Anybody else on Orange having issues?

Arese

21,350 posts

216 months

Monday 23rd November 2009
quotequote all
NiceCupOfTea said:
I've not changed anything. Will try on my wife's phone (same phone, same network) when she gets in.

Anybody else on Orange having issues?
Yep, me too. I also have the same 'phone on the same network as you. I did post about it a while back on the Hero thread, but everyone just said I was being a spaz.

I now get the error: "The Web page at http://mobile.pistonheads.com/gassing could not be loaded as: HTTP error code:400 Bad Request".

RacingPete

9,197 posts

233 months

Monday 23rd November 2009
quotequote all
I have asked the guys who are in charge of the code to interpret handsets and networks but haven't had a response yet, I will keep chasing for you.

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Monday 23rd November 2009
quotequote all
Just erased cache and cookies and I'm getting an Orange safeguard page FFS. Could it be to do with this? Bloody cretins, I've been viewing the site for months without a problem... why can"t the halfwits crossref it with my DOB?

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Monday 23rd November 2009
quotequote all
Rang Orange, Safeguard is off, but apparently there were "issues" yesterday with it. Sounded like bks to me, but he sent me a SIM update, I rebooted and it seems OK now...

RacingPete

9,197 posts

233 months

Tuesday 24th November 2009
quotequote all
Good news, glad it is sorted.

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Tuesday 24th November 2009
quotequote all
Sorry to say that it's still doing it - mobile.pistonheads.co.uk URLs all give me an Orange Safeguard screen - even though Orange Safeguard is switched off.

I guess it's probably an Orange problem, somehow it's reacting with the mobile PH site and giving bad results.

RacingPete

9,197 posts

233 months

Wednesday 25th November 2009
quotequote all
Try mobile.PistonHeads.com as that is the address of the site that all the other sites should redirect to.

mft

1,752 posts

251 months

Wednesday 25th November 2009
quotequote all
Ive been having issues since last weekend - no joy at all, all week, at mobile.pistonheads.com

Always get the same message: 'Received an invalid response'.

This is on Vodafone. Other sites, including big PH working fine.

Interestingly, it just worked for about five minutes but then died again, hence this post. smile

Arese

21,350 posts

216 months

Wednesday 25th November 2009
quotequote all
I can't even get to the mobile site via my home Wifi any more. I get the error 400. confused

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Wednesday 25th November 2009
quotequote all
RacingPete said:
Try mobile.PistonHeads.com as that is the address of the site that all the other sites should redirect to.
That's working, but then so his mobile.pistonheads.co.uk at the moment! Something very strange is going on here confused

RacingPete

9,197 posts

233 months

Wednesday 25th November 2009
quotequote all
Our account manager for the site that translates PH to mobile hasn't got any ideas either on what is going on... strange!

NiceCupOfTea

Original Poster:

25,586 posts

280 months

Wednesday 25th November 2009
quotequote all
I'm pretty sure I'm not doing anything silly! I'll keep an eye on it...

mft

1,752 posts

251 months

Friday 27th November 2009
quotequote all
mft said:
Ive been having issues since last weekend - no joy at all, all week, at mobile.pistonheads.com

Always get the same message: 'Received an invalid response'.

This is on Vodafone. Other sites, including big PH working fine.

Interestingly, it just worked for about five minutes but then died again, hence this post. smile
Still happening (on an Android phone, btw).