Cancelled appointment .....GRRRRR

Cancelled appointment .....GRRRRR

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Discussion

s.m.h.

Original Poster:

5,733 posts

228 months

Monday 23rd November 2009
quotequote all
Why is it you book someone to come out to do something - in my case connect a dual fuel cooker - and what happens? 10 mins before theyre due, a bloody phone call, cant make it, Wednesday earliest.
Boils my piss this. Yes Its a fking issue, I got the morning off. Yes I'd like you to fking do the job you said you would when you said you could do it.

Plus I thought I'd be helpful and unpack and level the new cooker, so now I have 2 bloody cookers sitting in my kitchen, neither of them connected. If it wasnt the fact you need to be Corgi registered I'd have fitted it last week when the bloody thing turned up.

Feel like telling him to forget it and get someone else in...


J5

2,449 posts

199 months

Monday 23rd November 2009
quotequote all
Phone around other people, if you can get someone else on Wednesday or near i'd cancel him, and tell him why too.

TooLateForAName

4,880 posts

197 months

Monday 23rd November 2009
quotequote all
But only cancel him on Wednesday morning, obviously.

DocJock

8,595 posts

253 months

Monday 23rd November 2009
quotequote all
Did they give you a reason?

Could be something serious...

they could be ill
wife/kid in hospital
house flooded

There are legitimate reasons for cancelling an appointment.

bazking69

8,620 posts

203 months

Monday 23rd November 2009
quotequote all
I was just cursing a tradesman on Friday evening. We penciled in for a chap to come over at 4pm on Friday to lay a carpet for us as a cash job. He was recommended to my missus by a company who she subcontracts work out to for the letting company she works for. We'd even met the guy at a party and he seemed good as gold.

So the missus gets home for 4pm. 4:30pm nothing, so she phones him to find out he is held up on a job, but he'll get there as soon as he can...

I roll through the door at 6pm to find the carpet still lying rolled up on the stairs and my missus pacing up and down cursing, given that she had 2 hours to make up for coming home early and a bedroom that just needed the carpet doing to enable us to move back in.

6:30 I point out that he isn't coming and to stop standing in the kitchen waiting for him. Effing and blinding she comes and sits down. I'm pissed, she is fuming, but it's happened.

7:10pm, the doorbell rings. It's only matey with his toolbox apologising profusely for being late. Deep into his own evening on the way home he'd come over, well out of the way too, to do what he promised he would.

20 minutes later it's done and it looked great. He even stopped for a coffee and a chat. He tried to refuse the £20 we had agreed because he was late, but we insisted he took it for a bottle of wine and a chinese on the way home.

So they are not all bad!

Howitzer

2,861 posts

229 months

Monday 23rd November 2009
quotequote all
Agree with the above, everyone can have something go wrong or just make a mistake. It's what they do to fix the situation that counts in my book.

Dave!

s.m.h.

Original Poster:

5,733 posts

228 months

Monday 23rd November 2009
quotequote all
I think its more that it was the "If its a problem then" followed by "I cant fit you in till Wednesday"
What about Tuesday?? TBH Ive calmed down a bit and will leave it. I just had a feeling I'd be messed about today!