PDF Booking Confirmations

[kooper]

We have recently had a pitch from a company who produce pdf format confirmations for airline bookings (etc), they have told us that HTML format confirmation emails are on the way out because of the danger of viruses (And even that future versions of Outlook will not support HTML format emails).

Does anyone know anything about this company - iconfirm (www.thepdffactory.com) - or have ever received one of these pdf format emails. Because I never have.

[rpguk]

I don't know if they run the technology, but Dabs do PDF invoices.

I wouldn't worry too much about what he said about HTML email going away. I'd also be very surprised if outlook was shipped with no html support, AFAIL its the scripting support rather then the HTML thats the problem with viruses.

As a matter of course though, I do avoid using HTML confirmations (just a plain bricks and mortar e-commerce shop, rather then plain ticket though) and use just plain text instead, as not all e-mail clients support it, and even then support is not as standadised as with the www, on top of that there might be problems if people have images turned off in their client.

And while I'm not knocking companies that use PDF invoices, remember there are people who don't have PDF support.

>> Edited by rpguk on Friday 30th January 17:25

[JamieBeeston]

pdf invoices are easy..

MY developer has his own system online,

www.n-wise.com/invoice/

he lets you do them free online, and can sort a very reasonable option to integrate them into your own systems,

let me know if you need any info,

[arcturus]

Although I cannot say for sure, I would be very very surpised if future versions of Outlook do not support html email. Sounds to me like they are stringing you a line.

As for pdf invoices, why not do it yourself. Acrobat 6 will convert both word documents and web pages to pdf format so you could keep it all in house at (I would imagine) far less cost.