Toy in battery acid Play.com drama
Discussion
So i brought a kids toy and upon inspection i noticed it was leaking, i wiped the liquid from the underneath with my hands and shouted to my husband that the kids had got it wet etc when my hands were beginging to burn...Have burnt my hands and arm slightly blistered.
Took some photos of burns etc. Rang Play.com today to discuss the problem and believe it or not i was invited to return the item (leaking battery acid!!) Eventually i managed to get the women to understand i was unable to return such a dangerous item.
So they are going to send me a new one but lets face it i was very lucky my little boy (age 2) didnt pick the toy up and get burnt. What can i do?
Took some photos of burns etc. Rang Play.com today to discuss the problem and believe it or not i was invited to return the item (leaking battery acid!!) Eventually i managed to get the women to understand i was unable to return such a dangerous item.
So they are going to send me a new one but lets face it i was very lucky my little boy (age 2) didnt pick the toy up and get burnt. What can i do?
t happens. Bad luck. Battery might have been duff. sPerhaps you should contact the manufacturer so that they are aware of the problem and can recall the item. You might let us all know so we can stop selling / letting children play with the toy. I would also get in touch with trading standards, they take this kind of thing very seriously.
Lemmonie said:
So i brought a kids toy and upon inspection i noticed it was leaking, i wiped the liquid from the underneath with my hands and shouted to my husband that the kids had got it wet etc when my hands were beginging to burn...Have burnt my hands and arm slightly blistered.
Took some photos of burns etc. Rang Play.com today to discuss the problem and believe it or not i was invited to return the item (leaking battery acid!!) Eventually i managed to get the women to understand i was unable to return such a dangerous item.
So they are going to send me a new one but lets face it i was very lucky my little boy (age 2) didnt pick the toy up and get burnt. What can i do?
Are you waiting right now to be told exactly what to do?Took some photos of burns etc. Rang Play.com today to discuss the problem and believe it or not i was invited to return the item (leaking battery acid!!) Eventually i managed to get the women to understand i was unable to return such a dangerous item.
So they are going to send me a new one but lets face it i was very lucky my little boy (age 2) didnt pick the toy up and get burnt. What can i do?
Dangerous toy in hand unable to decide, time ticking past just paralyzed not knowing what to do?
Causes of Leaking Alkaline Batteries
Although alkaline batteries do have leakage at times, they typically do not leak with normal usage and storage conditions. The following conditions increase the possibility of potential leakage:
Leaving batteries in a device for an extended period of time without it being used
Installing and using fresh batteries and used batteries at the same time
Charging of the batteries
Being left in extremely high temperatures for a long time
Being left in a humid area for extended periods
Mixing standard batteries with alkaline batteries
Battery Leak Tips
Check with the company that manufactured the batteries that are leaking. Many battery manufacturers offer a guarantee of their product’s performance that offers protection against battery defects. These companies may replace or repair the electronic device that was damaged by defective batteries.
Make it a practice to remove the batteries from electronic equipment that is not being used for an extended period of time.
Make sure to check and change the batteries in your electronic equipment and flashlights on a regular basis.
When cleaning a battery leak always be careful to prevent liquids from getting on the electrical connectors or into an electronic device.
If your battery is an acid-based battery and there is a leakage, clean it using baking soda (a base) mixed with a small amount of water. Rub the area using either a Q-tip or a toothbrush depending on the size of the leak. Make certain to never pour water directly onto the acid.
Make sure that flashlights or electronic devices are completely dry before reinstalling new batteries.
Using a product such as a DeoxIT Pen after the initial cleaning will improve conductivity in addition to cleaning, lubricating and protecting the contacts and connectors. Other DeoxIT products include a spray contact cleaner and a DeoxIT needle solution dispenser.
Find out if your community has a battery recycling or disposal policy.
Although alkaline batteries do have leakage at times, they typically do not leak with normal usage and storage conditions. The following conditions increase the possibility of potential leakage:
Leaving batteries in a device for an extended period of time without it being used
Installing and using fresh batteries and used batteries at the same time
Charging of the batteries
Being left in extremely high temperatures for a long time
Being left in a humid area for extended periods
Mixing standard batteries with alkaline batteries
Battery Leak Tips
Check with the company that manufactured the batteries that are leaking. Many battery manufacturers offer a guarantee of their product’s performance that offers protection against battery defects. These companies may replace or repair the electronic device that was damaged by defective batteries.
Make it a practice to remove the batteries from electronic equipment that is not being used for an extended period of time.
Make sure to check and change the batteries in your electronic equipment and flashlights on a regular basis.
When cleaning a battery leak always be careful to prevent liquids from getting on the electrical connectors or into an electronic device.
If your battery is an acid-based battery and there is a leakage, clean it using baking soda (a base) mixed with a small amount of water. Rub the area using either a Q-tip or a toothbrush depending on the size of the leak. Make certain to never pour water directly onto the acid.
Make sure that flashlights or electronic devices are completely dry before reinstalling new batteries.
Using a product such as a DeoxIT Pen after the initial cleaning will improve conductivity in addition to cleaning, lubricating and protecting the contacts and connectors. Other DeoxIT products include a spray contact cleaner and a DeoxIT needle solution dispenser.
Find out if your community has a battery recycling or disposal policy.
jas xjr said:
Perhaps you should contact the manufacturer so that they are aware of the problem and can recall the item. You might let us all know so we can stop selling / letting children play with the toy. I would also get in touch with trading standards, they take this kind of thing very seriously.
thanks, that was sort of thing i was looking for....The woman at play has done what she can even offering to have it sent back though she probably realised after that that wouldn't have been so clever.
It is more the manufacturers that need to made aware, so let them know and they offer a small compensation for your hopefully minor burns.
I don't think this should be a sueing incident unless you find out it has happened before and either the company and play knew and didn't act upon it.
Glad your child wasn't hurt.
It is more the manufacturers that need to made aware, so let them know and they offer a small compensation for your hopefully minor burns.
I don't think this should be a sueing incident unless you find out it has happened before and either the company and play knew and didn't act upon it.
Glad your child wasn't hurt.
Soovy said:
You could always buy from a shop. You know, a shop, where you can inspect the goods before you pay?
I suppose you want cam-pen-say-shan?
I would always choose a shop over internet as i like the personal touch however despite a best friend owning a toy store i have never seen these in a shopI suppose you want cam-pen-say-shan?
Who suggested anything about compo? Why the rabid replies?
I think it'd certainly be worth contacting the manufacturer or pushing play to do so on your behalf. Having been involved in a similar situation (from the manufacturers point of view, although not quite as bad) it was very helpful to have someone give us clues as to why a particular issue occurred during shipping.
I think it'd certainly be worth contacting the manufacturer or pushing play to do so on your behalf. Having been involved in a similar situation (from the manufacturers point of view, although not quite as bad) it was very helpful to have someone give us clues as to why a particular issue occurred during shipping.
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