Is this a warranty issue or do I just accept wear and tear
Is this a warranty issue or do I just accept wear and tear
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Rags

Original Poster:

3,672 posts

258 months

Tuesday 5th January 2010
quotequote all
Morning,

I rent out a house and the tenants have raised an issue with a leaking shower,.

Now this is no new issue as this was first seen in 2008 and at the end of 2008, I had a lot of work carried out - ie. new shower, tiling, pipework and tray installed to put the problem to bed.

The main issue was that water was leaking into the flat downstairs.

This cost the best part of £1000 and was covered under my insurance.

The issue has occurred again and seems similar.

Should this kind of work be warrantied by the Tradesman? My argument is that a job shouldnt be good for 14months only!

Any ideas?

Qcarchoo

471 posts

215 months

Tuesday 5th January 2010
quotequote all
A reputable tradesman would probably sort out the problem but then again, it probably wouldn't happen in the first place.
It's a very grey area unless something is written in to a contract. I would suggest that most things have a years guarantee so unfortunately you'll probably have to deal with it yourself.
We give a ten year guarantee unless it is wear and tear. Unless the seals are worn in the shower, which is unlikely, I can't see that this is wear and tear.

Rags

Original Poster:

3,672 posts

258 months

Tuesday 5th January 2010
quotequote all
Qcarchoo said:
A reputable tradesman would probably sort out the problem but then again, it probably wouldn't happen in the first place.
It's a very grey area unless something is written in to a contract. I would suggest that most things have a years guarantee so unfortunately you'll probably have to deal with it yourself.
We give a ten year guarantee unless it is wear and tear. Unless the seals are worn in the shower, which is unlikely, I can't see that this is wear and tear.
Thats fair enough.


Will get onto them and see what they say.

silverthorn2151

6,354 posts

201 months

Tuesday 5th January 2010
quotequote all
Showers are notorious for leaking as so many rely on grouting to provide the seal between tray and wall. Where silicone is used that tends to pull away with time.

None of that helps you out though I'm afraid but I think you may struggle to lay this one at the contractors door, assumming he did what he was supposed to do.

Wings

5,924 posts

237 months

Tuesday 5th January 2010
quotequote all
silverthorn2151 said:
Showers are notorious for leaking as so many rely on grouting to provide the seal between tray and wall. Where silicone is used that tends to pull away with time.

None of that helps you out though I'm afraid but I think you may struggle to lay this one at the contractors door, assumming he did what he was supposed to do.
Absolutely correct, having several properties that are divided into up and downstairs flats, washing machines, bath and showers leaks are a common occurrence, either from the waste or through the silicone around bath or tray. If it was me I would not have the nerve to make a complaint, just putting it down to wear & tear.