ERROR The requested URL could not be retrieved.
ERROR The requested URL could not be retrieved.
Author
Discussion

LukeBird

Original Poster:

17,170 posts

238 months

Saturday 9th January 2010
quotequote all
I keep on getting this message...



It happened a few weeks back and I just assumed it was some spurious cookie error so reset Safari and no problem.
It's happened to me quite a few times recently; twice today and probably 4/5 times in the last week before that.
Once it happens I can't view anything on PH, can't go back a page or anything I just have to reset Safari to be able to carry on viewing.
I'm on a Mac on Snow Leopard, fully updated and on Safari 4.0.4 also fully updated.
Any ideas chaps, it's a royal PITA! frown

RacingPete

9,197 posts

233 months

Monday 11th January 2010
quotequote all
That is a strange error. It comes from the servers we use to cache pages and thus speed up the whole of PistonHeads. Though as all traffic comes through this server I would expect to see a fair few more people having this issue too than just being something affecting one person.

If this happens again can you try a few things out so I can see where this problem is manifesting itself.

Try browsing www.pistonheads.co.uk instead of the .com one and see if the error stays. Also try going to www.pistonheads.com/gassing and see if the error comes on that too.

We will hopefully get to the bottom of it.

LukeBird

Original Poster:

17,170 posts

238 months

Monday 11th January 2010
quotequote all
Thanks Pete.
I can confirm you get it at www.pistonheads.com/gassing as well as www.pistonheads.com
The error message I screenshot was 'from' the forums if you get my drift, I just went back a page to try pistonheads.com to see if it would load.

Will try using .co.uk though.

LukeBird

Original Poster:

17,170 posts

238 months

Thursday 14th January 2010
quotequote all
Pete,

It's happened again -
I tried going to pistonheads.co.uk and that has worked no problem.
While the tab with .co.uk was open, I tried the .com and it still isn't working... frown

RacingPete

9,197 posts

233 months

Friday 15th January 2010
quotequote all
There is another thread saying about this, not sure how tech savvy you are with Cookies on your computer but I think it may be to do with it opening too many for the .com site. It is worth looking at the cookies in your browser and clearing the pistonheads.com ones

If you have another browser can you try that too as that would point to the cookie problem as well.

LukeBird

Original Poster:

17,170 posts

238 months

Friday 15th January 2010
quotequote all
RacingPete said:
There is another thread saying about this, not sure how tech savvy you are with Cookies on your computer but I think it may be to do with it opening too many for the .com site. It is worth looking at the cookies in your browser and clearing the pistonheads.com ones

If you have another browser can you try that too as that would point to the cookie problem as well.
Relatively techy! wink
I cleared ALL of the cookies (did a full clean of Safari; so it cleared cookies, history, passwords, top sites & the cache) when the problem reared it's head when I first started this thread. I'm happy to try another browser (it will be Firefox) if you like.
Still no problems on .co.uk and still can't get onto .com frown

Oh and if the thread with similar problems is the one I think, then I've had that problem as well! (The "Header too long" or whatever one...)

RacingPete

9,197 posts

233 months

Friday 15th January 2010
quotequote all
LukeBird said:
Relatively techy! wink
I cleared ALL of the cookies (did a full clean of Safari; so it cleared cookies, history, passwords, top sites & the cache) when the problem reared it's head when I first started this thread. I'm happy to try another browser (it will be Firefox) if you like.
Still no problems on .co.uk and still can't get onto .com frown

Oh and if the thread with similar problems is the one I think, then I've had that problem as well! (The "Header too long" or whatever one...)
It is, I am wandering if there is a link somewhere.

I am going to pass this on to our host company to look at too to see if they can think of any reason why this would happen.

LukeBird

Original Poster:

17,170 posts

238 months

Friday 15th January 2010
quotequote all
Ok. smile
Do you want me to try .com on Firefox?

RacingPete

9,197 posts

233 months

Friday 15th January 2010
quotequote all
LukeBird said:
Ok. smile
Do you want me to try .com on Firefox?
Yes if you could.

LukeBird

Original Poster:

17,170 posts

238 months

Friday 15th January 2010
quotequote all
Am on .co.uk on Safari now, will try Firefox and .com and report back over the weekend. smile

dtmpower

3,972 posts

274 months

Friday 15th January 2010
quotequote all
I get this error on the mobile version of the forums when accessed by Opera on my Blackberry.

LukeBird

Original Poster:

17,170 posts

238 months

Sunday 17th January 2010
quotequote all
LukeBird said:
Am on .co.uk on Safari now, will try Firefox and .com and report back over the weekend. smile
Have been using .com on FF since I said.
It's been fine up until early this afternoon, then my 'last visited' times went all over the place. Just logged on now at 2138, it said I'd last visited 1938, all fine, then I clicked a link and said I'd last visited 2140 and then 2140 yesterday and then a few more times!
Now it's saying I haven't been here since yesterday...

Sounds like a similar cookie problem, but without whatever error Safari was throwing up.
Anything else you'd like me to test Pete?

LukeBird

Original Poster:

17,170 posts

238 months

Monday 18th January 2010
quotequote all
Just as an update, exactly the same happening on .com on Firefox today. frown

RacingPete

9,197 posts

233 months

Monday 18th January 2010
quotequote all
LukeBird said:
Just as an update, exactly the same happening on .com on Firefox today. frown
Sorry, been recovering from the PistonHeads show today (mainly be picking up my new purchase I made while at the show driving)

It seems to be a cookie thing to me. Do you have lots of cookies for PistonHeads on your computer?

LukeBird

Original Poster:

17,170 posts

238 months

Tuesday 19th January 2010
quotequote all
RacingPete said:
It seems to be a cookie thing to me. Do you have lots of cookies for PistonHeads on your computer?
I do, yes. There seem to be more for PH than any other website I visit (a couple of other forums, eBay etc.).
How many is 'a lot' though?! wink

What do you recommend, just clearing them every now and then?

Mr Will

13,719 posts

235 months

Wednesday 20th January 2010
quotequote all
Try clearing them and see if it improves things!

LukeBird

Original Poster:

17,170 posts

238 months

Wednesday 20th January 2010
quotequote all
Mr Will said:
Try clearing them and see if it improves things!
If it's anything like last time, it will improve but not for a huge amount of time. frown
I'll clear the ".com" ones in Safari and see what happens...

LukeBird

Original Poster:

17,170 posts

238 months

Wednesday 20th January 2010
quotequote all
Just cleared 803 cookies for pistonheads.com....

Mr Will

13,719 posts

235 months

Wednesday 20th January 2010
quotequote all
LukeBird said:
Just cleared 803 cookies for pistonheads.com....
That's quite a lot! yikes

RacingPete

9,197 posts

233 months

Wednesday 20th January 2010
quotequote all
Mr Will said:
LukeBird said:
Just cleared 803 cookies for pistonheads.com....
That's quite a lot! yikes
Hmmm... that is, we need to investigate why it is creating so many, but it is the cause of the problem.

Do you have any virus software, ad blockers etc running just so I can do some digging?