Cancelling Flights
Discussion
If you have not flown then you can certainly claim back the airport tax element of the fare.
Some of the budget airlines will try not to pay out but as the tax has not been paid they cannot legally keep it from you. Ideally though you will have paid by credit card and be insured as others have already said.
Some of the budget airlines will try not to pay out but as the tax has not been paid they cannot legally keep it from you. Ideally though you will have paid by credit card and be insured as others have already said.
Corpulent Tosser said:
If you have not flown then you can certainly claim back the airport tax element of the fare.
Some of the budget airlines will try not to pay out but as the tax has not been paid they cannot legally keep it from you. Ideally though you will have paid by credit card and be insured as others have already said.
ryanair charge an 'admin fee' for getting the tax back, I think it's about 25 quid (after filling in forms in triplicate signed by all 4 grandparents and faxing it to estonia between 11.01am and 11.02am on the third tuesday after the spring equinox)Some of the budget airlines will try not to pay out but as the tax has not been paid they cannot legally keep it from you. Ideally though you will have paid by credit card and be insured as others have already said.
As above - it depends on the class booked, along with the relevant Ts&Cs for that class. You may get some back, you may get it all back, if it was cheap - you'll get none back.
If there's a valid reason for canceling, you can always look at your travel/holiday insurance.
And the final way, you can sue someone if it's their fault you need to cancel
If there's a valid reason for canceling, you can always look at your travel/holiday insurance.
And the final way, you can sue someone if it's their fault you need to cancel
It's not so much the class of ticket, more the type.
If it's flexible you'll be able to chance without a problem. If it was discounted in anyway then probably not (not on sale, but less then the "full" fare - ie through travel agent etc..).
If you can't cancel it then you might be able to change the dates. Will prob cost you, but would be cheaper than losing the ticket completely.
Obviously if there's a medial/emergency situation then your travel insurance (personal or via credit card) might cover you.
If it's flexible you'll be able to chance without a problem. If it was discounted in anyway then probably not (not on sale, but less then the "full" fare - ie through travel agent etc..).
If you can't cancel it then you might be able to change the dates. Will prob cost you, but would be cheaper than losing the ticket completely.
Obviously if there's a medial/emergency situation then your travel insurance (personal or via credit card) might cover you.
If its an Atlantic carrier with red planes then be very careful. They absolutely f
d me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.
d me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.therealpigdog said:
If its an Atlantic carrier with red planes then be very careful. They absolutely fd me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.
Flexible Upper Class (not a First Class Product BTW) tickets cost thousands of pounds more than the inflexible ones so I'm not surprised they knocked you back. If they were willing to be flexible on inflexible tickets then no one would buy flexible ones.d me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.Their website is pretty clear (not that this helps if you booked via an agent):
Sure, if you had a family emergency then they could be more accomodating but then your travel insurance should have covered it.
Edited by theaxe on Thursday 14th January 13:44
theaxe said:
therealpigdog said:
If its an Atlantic carrier with red planes then be very careful. They absolutely fd me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.
Flexible Upper Class (not a First Class Product BTW) tickets cost thousands of pounds more than the inflexible ones so I'm not surprised they knocked you back. If they were willing to be flexible on inflexible tickets then no one would buy flexible ones.d me over on two first class returns to California last summer - I wanted to cancel them a month before departing (two months before coming back) and they refused, also refused to change dates or passengers. All in the T's and C's so nothing I could do, but I had hoped that they would perhaps be able to be sympathetic in the circumstances (questionable as to whether the term was an unfair penalty clause but I couldn't afford to pursue it). Net result was that I gave them several grand for a set of luggage tags. Am never flying with them again, which is a shame because normally their customer service is excellent.Their website is pretty clear (not that this helps if you booked via an agent):
Sure, if you had a family emergency then they could be more accomodating but then your travel insurance should have covered it.
Edited by theaxe on Thursday 14th January 13:44
Travel insurance wouldn't have covered it (long story) but was just disappointed with the overall attitude to be honest and that's why they've lost my custom. Given that they could resell the tickets it wouldn't have been a hardship for them to offer a credit note - especially given how they hand these out when they've overbooked flights.
Oh well, put it down to experience.
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