British Gas Iphone App for submitting meter readings
British Gas Iphone App for submitting meter readings
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Discussion

zorba_the_greek

Original Poster:

1,096 posts

240 months

Wednesday 20th January 2010
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Saw it in the news paper last night on the tube and it seems a good idea for submitting accurate meter readings for when the bill comes to pay the correct amount.

However i was reading on the App store reviews that alot of people are having trouble with it. Has anyone used it yet with any success?

Or is it just a gimmick like alot of Apps??

zorba_the_greek

Original Poster:

1,096 posts

240 months

Sunday 24th January 2010
quotequote all
Called up BG and the lady at the call center had no idea about this product lol

Edited by zorba_the_greek on Sunday 24th January 20:57

cyberface

12,214 posts

275 months

Sunday 24th January 2010
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Why the hell would anyone bother writing an iPhone *application* to do this job FFS?

British Gas are just wasting money, which will pass onto higher costs to the customer.

All you need to submit meter readings is a webpage. And the iPhone does the Internet very well - but more than that, having a webpage to submit your meter readings online means that smartphones *other* than iPhones can also be used.

My provider is EDF (as in Électricité de France) and they have an easy webpage to submit gas and electricity meter readings. No estimated bills, no nonsense, just a reminder to let them know your meter readings, I pop them on the webpage, and I get an accurate bill for my usage the next week. And being EDF, hopefully some of my electricity is coming from their lovely nuclear power stations in France (are the electricity grids linked? I know gas / oil pipelines are cross-border, but not sure whether the French grid is connected to ours so we can buy electricity from them / sell it to them depending on raw material prices... the French have a lot of nukes, we have more fossil fuels, and I prefer nuclear power to fossil fuels... leave the oil and gas for our V8s).

Why bother developing an iPhone app when you can just use the Safari browser to do this? Seems silly to me.

Of course, if British Gas are offering each new customer an iPhone or iPod Touch if you switch energy providers to them... so you can use their app... that'd be a neat incentive, heh smile

wiggy001

6,845 posts

289 months

Monday 25th January 2010
quotequote all
cyberface said:
Why the hell would anyone bother writing an iPhone *application* to do this job FFS?

British Gas are just wasting money, which will pass onto higher costs to the customer.

All you need to submit meter readings is a webpage. And the iPhone does the Internet very well - but more than that, having a webpage to submit your meter readings online means that smartphones *other* than iPhones can also be used.

My provider is EDF (as in Électricité de France) and they have an easy webpage to submit gas and electricity meter readings. No estimated bills, no nonsense, just a reminder to let them know your meter readings, I pop them on the webpage, and I get an accurate bill for my usage the next week. And being EDF, hopefully some of my electricity is coming from their lovely nuclear power stations in France (are the electricity grids linked? I know gas / oil pipelines are cross-border, but not sure whether the French grid is connected to ours so we can buy electricity from them / sell it to them depending on raw material prices... the French have a lot of nukes, we have more fossil fuels, and I prefer nuclear power to fossil fuels... leave the oil and gas for our V8s).

Why bother developing an iPhone app when you can just use the Safari browser to do this? Seems silly to me.

Of course, if British Gas are offering each new customer an iPhone or iPod Touch if you switch energy providers to them... so you can use their app... that'd be a neat incentive, heh smile
But surely you could same the same for the majority of apps? Any app that's basically a front end for a webpage - just use Safari. Any game - just used a PSP/DSi etc.

The point of creating such an app is ease of use - the iPhone interface is superb and intuitive, so why not create an app to get the best out of it?

Podie

46,646 posts

293 months

Monday 25th January 2010
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I think people are having problems because they need to be on the appropriate tariff (according to the conversation I have with BG)

off_again

13,917 posts

252 months

Monday 25th January 2010
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You get to pay for what you used? Now there is a novel concept.

furious

Nah, they make more money by overcharging you and then stuffing the money on the open market. Says it all to me - they have NO interest in actually doing this correctly.

mcflurry

9,181 posts

271 months

Monday 25th January 2010
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+1 with Cyberface smile

I have a Scottish Power online account. They send me an email, I look at the meters behind the PC, type in the 10 digits and they send me a confirmation email.
Takes about 30 seconds tops smile