IT help - probably quite simple solution req...!
IT help - probably quite simple solution req...!
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Discussion

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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My laptop goes off line and and I have to reconnect and un tick the "work off line" option everytime I post a reply! Any suggestions?

sneakygloworm

558 posts

212 months

Friday 22nd January 2010
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difficult one. could be anything from heavy traffic to bad hardware or setting being maladjusted. If you're wireless it could be bad signal. If your wire connected, turn off your modem for a few mins to clear the cache. They're a bugger aren't they? My missus's laptop disconnects sometimes for no reason. very frustrating.

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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I'm wireless but have a strong signal. Thing is it ALWAYS does it, so I think its a setting.... HELP!

sneakygloworm

558 posts

212 months

Friday 22nd January 2010
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Not sure if i can help coz i'm crap at network stuff. But if you can, try a ping test. When your network disconnects, goto start(little windows icon, bottom left) and type run. I'm on windows 7 so it might be different for other os's. A little window pops up and in it you type 'Ping 127.0.0.1' if it returns 4 pings, your network card is okay.

Try a wired cable from your modem to your laptop and see if you stay connected. Check the modem lights to make sure it's not losing connection.

update all the drivers(if you haven't done already). Tricky one this coz you need to know make and model of modem and network card. I never install modem drivers coz they are a Fooking nightmare. But wireless drivers definately need to be there so try updating them.

Right click on your wireless icon and click on "repair". never ever worked for me but may be worth a try.

could be a virus!

If you have house phones that operate out of wireless cradles, make sure they are far away or switched off.

If all else fails, contact your isp. They can do some tests and stuff.

It could also be that somehow your OS is borked. It may be time for a reinstall.

Sorry but I can't really help much.

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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trying the first option....

FunkyNige

9,858 posts

306 months

Friday 22nd January 2010
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What operating system are you using?

stigmundfreud

22,454 posts

241 months

Friday 22nd January 2010
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sorry sneaky but sounds like a lot of guess work.

Wolfy when you say you have to click to move from "work off-line" I presume you are talking about Internet Explorer/Firefox?

I'd say dont follow sneakys post as a lot fo it is about stuff that does not make sense.

Your wirless is working, your signal is good and you say as soon as you uncheck work off-line it all starts working which suggests it is not network related its more to do with how your machine is coming into/out of standby/hibernation

Before we go any further, can you confirm where/what is saying "work off line"

eta I am going to guess it is IE/Firefox. Going with IE (as it sounds like it) then do the following and then print the screen to me:


1. press the alt key - you will now see a menu appear in IE at the top
2.) select tools then internet options
3.) select connects on the tabs

if, as I guess, you use wireless to connect to your wireless hub there shound be only a selection in the box "never dial a connection" because as far as your PC is concerned, as you have a seperate ADSL connection to the net that is not via your laptop but via the router it is always connected.

Can you check that and get back to us, or say what it is that gives you the work offline box.

Edited by stigmundfreud on Friday 22 January 23:00

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
quotequote all
After posting, the screen refreshes and "Dial up connection" box appears, because no network connection I guess, I cancel this, then hit "connect" on another box whicha says ~I am off line and need to be on linew to view the page( or something similar) or just go to file/work off line and un check it.

stigmundfreud

22,454 posts

241 months

Friday 22nd January 2010
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Wolfracer said:
After posting, the screen refreshes and "Dial up connection" box appears, because no network connection I guess, I cancel this, then hit "connect" on another box whicha says ~I am off line and need to be on linew to view the page( or something similar) or just go to file/work off line and un check it.
wolfy msn = boson@stigmundfreud.f2s.com more than happy to help and remind you that VXR8 > Monaro at the same time

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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FunkyNige said:
What operating system are you using?

XP

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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tester for stiggy

FunkyNige

9,858 posts

306 months

Friday 22nd January 2010
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It could be that the network you want to connect to isn't the first network your computer wants to connect to. On Vista, in 'Manage Wireless Connections' there's a list of connections that you want to connect to and you can move them up and down in terms of priority. On XP, I it's in Control Panel somewhere (sorry!).

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
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Just need to check one more thing

sneakygloworm

558 posts

212 months

Friday 22nd January 2010
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Cheers for taking over on this one stig.thumbup I just don't know much about modems and networks. Hope you get it sorted wolfy. I'll keep an eye on this as it goes and try to help if i can.

snowwolf

11,503 posts

206 months

Friday 22nd January 2010
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Try changing to a different channel in the router settings, if someone nearby is using the same channel it will keep disconnecting, what router you got wolfy?

Wolfracer

Original Poster:

2,074 posts

237 months

Friday 22nd January 2010
quotequote all
Cool, its sorted, thanks Stig and everyone else for input. I checked the "never dial a connection" in "tools" and that's sorted it.
Thanks! thumbup

Bonnie and Clyde

11,701 posts

223 months

Saturday 23rd January 2010
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Wolfracer said:
My laptop goes off line and and I have to reconnect and un tick the "work off line" option everytime I post a reply! Any suggestions?
Its Karma, for steeling my trophy hehe

ARAF

20,759 posts

254 months

Saturday 23rd January 2010
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Bonnie and Clyde said:
Wolfracer said:
My laptop goes off line and and I have to reconnect and un tick the "work off line" option everytime I post a reply! Any suggestions?
Its Karma, for steeling my trophy hehe
laugh
Ever helpful, eh Mel. hehe

stigmundfreud

22,454 posts

241 months

Saturday 23rd January 2010
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I think what is important here is that VXR8 came to help out Monaro

Wolfracer

Original Poster:

2,074 posts

237 months

Saturday 23rd January 2010
quotequote all
Bonnie and Clyde said:
Wolfracer said:
My laptop goes off line and and I have to reconnect and un tick the "work off line" option everytime I post a reply! Any suggestions?
Its Karma, for steeling my trophy hehe

No, it was just a box that needed a tick....

Karma would have been a mega breakdown on the way home from TR, but it didn't happen, so as far as I'm concerned, me and Him are all square.