The do's and don'ts of video conferencing with Japan
The do's and don'ts of video conferencing with Japan
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Bing o

Original Poster:

15,184 posts

239 months

Sunday 31st January 2010
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Not a funny video or story I'm afraid!!

I've no idea what section this belongs in now, but I'd really appreciate some advice from the better travelled of you:

I have a video interview with a Japanese gentleman in Tokyo tomorrow morning, and I'm aware that there are certain protocols that one should follow when dealing with the Japanese - has anyone had any experience of doing this via video?

What is the accepted way of greeting someone - I imagine I'll be sat down behind a desk, so bowing may end up in mild concussion?

How should I address him - I'm assuming his second given name followed by "San"?

Any other tips - should I avoid any particular gestures for example?

A bit leftfield I know, but PH users tend to be an ecelctic bunch smile

Thanks in advance!

(ps, the job is not Tokyo based)

GTIR

24,741 posts

286 months

Sunday 31st January 2010
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Compliment him on his resemblance to Takanohana.

Find out who the senior guy is and address him first.

neejah

196 posts

246 months

Sunday 31st January 2010
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I work for a Japanese firm, have done for a number of years.......in my experience, I'd try to do the following -
1)Speak very clearly - although you'll be able to judge what his english skills are like fairly quickly.
2)As you said - greet him by calling him his second name followed by san, mostly they may say "call me xxx" and they've generally given themselves an abbreviated or western name.
3)Either smile & nod to greet them on the Video (or give a small wave) never the best method of meeting someone, so I always (rightly or wrongly) think a more pronounced greeting is better.
4)Be yourself!

I've always found my Japanese colleges to be friendly and helpful - sometimes multiple explanations may be required hence why I said make sure you speak clearly! But obviously this will depend on his english skill level. You could always throw in a Japanese greeting or when you say goodbye - say it in Japanese, at least it would show you've made an effort.....other than that, treat it as a normal interview....and try to have a little fun, sure he won't bite!

If you haven't had much experience with video conferencing, get on Skype & have a little practice with someone!

Probably not much help! Best of luck with it - what's the firm?

If you have any specifics, please feel free to PM me......

Neil

Bing o

Original Poster:

15,184 posts

239 months

Sunday 31st January 2010
quotequote all
GTIR said:
Compliment him on his resemblance to Takanohana.

Find out who the senior guy is and address him first.
I think I may give that a miss unless he is truly huge wink

Hopefully it's only the one interviewer, but good tip in case they bring in an extra body smile

Marf said:
<name> - sama would be more appropriate in this situation IMO.
God bless PH!

Marf

22,907 posts

261 months

Sunday 31st January 2010
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Oops I deleted my post in order to revise it. Nevermind smile

sama is the way I'd go anyway. smile

A Japanese greeting might be a good way to go as neejah says, something like kon-ich-iwa ha-ji-meh-mash-ite go-zai-e-mas.

Which is a formal way of saying hello, nice to meet you. The go-zai-e-mas denotes respect.

Edited by Marf on Sunday 31st January 14:55

Bing o

Original Poster:

15,184 posts

239 months

Sunday 31st January 2010
quotequote all
Marf said:
Oops I deleted my post in order to revise it. Nevermind smile

sama is the way I'd go anyway. smile

A Japanese greeting might be a good way to go as neejah says, something like kon-ich-iwa ha-ji-meh-mash-ite go-zai-e-mas.

Which is a formal way of saying hello, nice to meet you. The go-zai-e-mas denotes respect.

Edited by Marf on Sunday 31st January 14:55
Hmm, kon-ich-iwa I can manage, I can see me cocking up the rest of that!! Would "kon-ich-iwa <name>-sama" be acceptable?

I've been practising on Skype with the missus in Singapore this weekend, so I've got used to webcams anyway!

neejah said:
Lots of useful stuff

Best of luck with it - what's the firm?

If you have any specifics, please feel free to PM me......

Neil
Cheers mate - it's a banking/IT role in Singapore.

wiffmaster

2,615 posts

218 months

Sunday 31st January 2010
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Wear one of these to show your ability to assimilate into his culture:



You'll be a shoe-in; the rest of the interview a mere formality.


tvrforever

3,183 posts

285 months

Sunday 31st January 2010
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Bing o said:
I've been practising on Skype with the missus in Singapore this weekend, so I've got used to webcams anyway!
I don't think doing the interview naked will impress your 'to-be' Japanese boss wink

Stevenj214

4,941 posts

248 months

Sunday 31st January 2010
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Have something like this casually sitting on your desk:



You'll be a shoe-in.

White-Noise

5,500 posts

268 months

Sunday 31st January 2010
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Whenever I have dealt with Japanese people, they are very forgiving and understanding of us if we miss something from their culture. Of course you should make an effort but you shouldn't be too worried about this IMO.

HTH!

Babu 01

2,351 posts

219 months

Sunday 31st January 2010
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Don't mention the war.

shakotan

10,832 posts

216 months

Sunday 31st January 2010
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Switch all your Ls and Rs around, that should make them feel at home.

Lost soul

8,712 posts

202 months

Sunday 31st January 2010
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wiffmaster said:
Wear one of these to show your ability to assimilate into his culture:



You'll be a shoe-in; the rest of the interview a mere formality.
rofl

loafer123

16,259 posts

235 months

Sunday 31st January 2010
quotequote all
Bing o said:
Marf said:
Oops I deleted my post in order to revise it. Nevermind smile

sama is the way I'd go anyway. smile

A Japanese greeting might be a good way to go as neejah says, something like kon-ich-iwa ha-ji-meh-mash-ite go-zai-e-mas.

Which is a formal way of saying hello, nice to meet you. The go-zai-e-mas denotes respect.

Edited by Marf on Sunday 31st January 14:55
Hmm, kon-ich-iwa I can manage, I can see me cocking up the rest of that!! Would "kon-ich-iwa <name>-sama" be acceptable?

I've been practising on Skype with the missus in Singapore this weekend, so I've got used to webcams anyway!

neejah said:
Lots of useful stuff

Best of luck with it - what's the firm?

If you have any specifics, please feel free to PM me......

Neil
Cheers mate - it's a banking/IT role in Singapore.
I've never heard the -sama ending - only "loafer-san" or "loafer-sensei" (the latter is for lawyers, teachers, professors etc - a respect thing.

I'd nod in a slightly exaggerated way, say hello xxx-san, but other than thato treat it like any other meeting.

BTW - they will agree with everything you say, but they are just being polite, so don't take that too seriously...

Engineer1

10,486 posts

229 months

Sunday 31st January 2010
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loafer123 said:
BTW - they will agree with everything you say, but they are just being polite, so don't take that too seriously...
+1 they are also very hierarchical so him nodding agreeing etc doesn't mean you are a shoe in till his boss, his bosses boss etc have agreed or given him the authority to act.

Marf

22,907 posts

261 months

Sunday 31st January 2010
quotequote all
loafer123 said:
I've never heard the -sama ending - only "loafer-san" or
http://virtualmekton.tripod.com/ate-iii-iv.html smile


-san: Mr., Ms., Mrs., Miss.; The suffix denoting that the person being spoken to is of equal or nearly equal social status. It is not used for people you know well.
-sama: (formal) Mr., Ms., Mrs., Miss. Infromal use before m b p is sam- or san-.; Very high respect. Not normally used with other people's names, but it can be. Usually used with a title.


Edited by Marf on Sunday 31st January 17:41

Bing o

Original Poster:

15,184 posts

239 months

Sunday 31st January 2010
quotequote all
Engineer1 said:
loafer123 said:
BTW - they will agree with everything you say, but they are just being polite, so don't take that too seriously...
+1 they are also very hierarchical so him nodding agreeing etc doesn't mean you are a shoe in till his boss, his bosses boss etc have agreed or given him the authority to act.
The other interviews are with an Indian guy in Singapore and a Chinese guy in HK, so not worried about that, just that this is the second round of interviews and I don't want to drop any unintended clangers. The guy's only one step up the ladder from me, s I think -san will be sufficient smile

ayu

66 posts

199 months

Sunday 31st January 2010
quotequote all
Marf said:
loafer123 said:
I've never heard the -sama ending - only "loafer-san" or
http://virtualmekton.tripod.com/ate-iii-iv.html smile


-san: Mr., Ms., Mrs., Miss.; The suffix denoting that the person being spoken to is of equal or nearly equal social status. It is not used for people you know well.
-sama: (formal) Mr., Ms., Mrs., Miss. Infromal use before m b p is sam- or san-.; Very high respect. Not normally used with other people's names, but it can be. Usually used with a title.


Edited by Marf on Sunday 31st January 17:41
+1 smile "sama" is little bit too much. You can use "sama" to customer in shop or hotel if you work for there, but normally "san" is fine for normal business scene.

Wyvern971

1,507 posts

228 months

Sunday 31st January 2010
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In general they'll be understanding, even Japanese people (especially these days) have difficulty with respect levels (Son-kei-go).

Greetings;

Konichiwa - Hello

Hajimemaste - (not sure exactly how to translate this) it's a greeting you use when meeting with someone for the first time.

Yoroshiku onegaitashimasu - (again not sure how to translate this) http://www3.ocn.ne.jp/~romisdg/bj/ue.html does a better job than me of this.

Adding san at the end of the name is advisable, sama would probably sound too much like kissing arse as it's usually used for someone far more senior than yourself. As said previously they will probably say, "call me x" x being a western nickname they have.

Speak clearly it'll save lots of hassle, unless you're talking business specific lingo which is universal don't use overly complicated words where it can be avoided, unless they have good English (which some do, but it's hit and miss) it'll only end up in confusion.

If you know the participants beforehand try to find out the seniority, address the most senior first and work down. If you don't know age is generally a good guide.

If you think you'll have problems with the greetings above, just say, "Konichiwa X-san" and do the rest in English.

If you're feeling more confident then, "Konichiwa X-san, hajimemaste (your name)-desu dozo yoroshiku onegaishi-tashimasu/shimasu (tashimasu is more formal)

Other than that the rest of the conference will be no different to any other you would expect to have.

In Japanese buisiness though they might do things slightly differently (From what you've said I gather a job interview);
Don't act any different from other job interviews, they won't expect you to and you may only end up complicating things for yourself.

Not sure I can help you more than that other than to say good luck, if you get the job and it's dealing with Japanese you'll be back here asking questions about that wink the way they do business is very different.

Marf

22,907 posts

261 months

Sunday 31st January 2010
quotequote all
Wyvern971 said:
Hajimemaste - (not sure exactly how to translate this) it's a greeting you use when meeting with someone for the first time.
Generally accepted to mean "nice to meet you"