Olympus digicam download to Sony Vaio laptop

[SBD]

Hi all not sure if this topic is computers or cameras so apologies for posting in both. As follows: purchased the missus a Olympus Mju 300 digi-cam in sales, lovely little thing! Installed software onto my Vaio laptop and came to download card-full of her first attempts. Then proceded to get increasingly more frustrated as I got a series of "device not ready" or "no pictures saved on camera" etc. Rang Olympus help line and got a load of half arsed dribble (in german half the time - lucky I can speak it) until finaly the useless, but polite, young man cottoned on to the fact that I have a Vaio laptop and proceded to mutter something about AMD chips and not being compatible at which point I was completely lost! The upshot is that I installed software on mates Dell desktop and Bob's your uncle perfect picture transfer etc. So as per my new German friends advice it's the laptop at "fault".
Has anyone who isn't a techno-idiot like me got any understanding of this and what I can do, if anything, to rectify? I'm not going round my chum's house everytime as some images may be of a personal nature shall we say
Thanks in advance.

[keitht1]

SBD,

Difficult to tell what the problem might be from your post - could be something to do with the software that cam with the Olympus not liking the vaio. May be worth seeing if you can download a different software version from the Olympus site.

Alternatively you can buy an XD card reader that plugs into your USB port (worth trying Ebay for cheapest). When plugged in you will then be able to see your card in windows explorer and transfer them across to hard drive in the normal way. This is also a good option as it means you don't need the camera turned on to transfer images.

Keith

[SBD]

That sounds quite handy. many thanks for the reply.