Parrott Bluetooth problem..can't hear call
Parrott Bluetooth problem..can't hear call
Author
Discussion

pattyg

Original Poster:

1,378 posts

248 months

Saturday 6th February 2010
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Just inherited this on my new car.

Voice recognition calls up ok but I do not hear any ringtone or the person receiving the call - only very faintly- must be a settings issue as the voice recognition repeats my commands fine.

Any idea what is wrong...the online manual is c**p.

DrainTheSpuds

368 posts

202 months

Saturday 6th February 2010
quotequote all
Depending on the age of the kit, it could need re-flashing with the latest firmware in order to work properly with your phone. For example, my Sony Ericsson K800i bought in 2007 worked seamlessly with my 2007 Parrot kit. The K850i that replaced it worked in part, but I lost some of the voice commands, then the Nokia I replaced that with wouldn't work at all.

This was easily rectified with an update of the control module. This can be done by either buying the required cable and downloading the firmware yourself, or removing the module and sending it away. It may also be worth asking the question on the Parrot forums, stating which kit you've got and what phone you're using.

AsifG

472 posts

237 months

Monday 8th February 2010
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Do you know which Parrot kit you have?

If it has a mono screen with a dial below and the green and red either side, it's a CK3100 and you can easily update it via Bluetooth. Just go to the 'Downloads' section of the Parrot website. Same applies if it has a colour screen (CK3200)

If its as above, but without a screen then it may be the CK3000 Evolution which means that you need to find a local specialist to update it for you. Again, the Parrot website has a Certified Installer Locator on their homepage.

If it's one of the newer MKi kits which has the iPod/iPhone connector leads, then it's very easy to update via a USB key.

If you get stuck, call Parrot Tech support on 0844 472 2360......

HellDiver

5,708 posts

203 months

Tuesday 9th February 2010
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Turn the knob to turn the volume up during a call (if it's a 3000 Evolution, 3100, 3200LS or newer).

petersLUFC

372 posts

201 months

Blown2CV

30,514 posts

224 months

Wednesday 10th February 2010
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google for parrot software update - you'll need a laptop with bluetooth and windows. It's a bit of a pain in the arse, but it works.