New RS6 Avant
Author
Discussion

marc.l

Original Poster:

822 posts

256 months

Wednesday 10th February 2010
quotequote all
Finally given up on Mercedes standards of customer care and moving over to Audi. Been to my local dealership and have a RS6 coming on demo just a few quick questions from you guys who have had Audi's....
Hows customer care ? are the cars reliable? and problems with the rs6?
More importantly what extras do I need to add ? I was thinking advanced key (key-less go) power close doors, high beam assistant and side assist along with the ceramic brake up grade. Any thoughts on the PQQ code for speed restricted to 174 mph and the carbon fibre engine package ? Have I missed any thing I really need to spec ?

Thanks
marc

clonmult

10,529 posts

240 months

Wednesday 10th February 2010
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Can't comment on the RS6 (wish i could!), but my experiences of the customer service at both my local main dealer and the local independent have been amongst the best I've ever experienced - especially the main dealer.

First time I called in was for something basic - just a headlight bulb, but the overall quality was absolutely faultless.

Mermaid

21,492 posts

202 months

Wednesday 10th February 2010
quotequote all
marc.l said:
Finally given up on Mercedes standards of customer care and moving over to Audi. Been to my local dealership and have a RS6 coming on demo just a few quick questions from you guys who have had Audi's....
Hows customer care ? are the cars reliable? and problems with the rs6?
Customer care better than Mercedes. I would suggest you call Audi Customer Services 0800 699888 and you will get a feel about their attitude for yourself.

Previous RS6's, RS4's had quite serious suspension issues, often requiring a few days at the dealership. Not sure about the new RS6. Will the dealership lend you an equivalent car?

Used ones with less than 10k miles go at around £55k. Awesome cars.

Dr G

15,998 posts

273 months

Wednesday 10th February 2010
quotequote all
Keyless go is good.

High beam, side and lane assist are irritating and I usually turn them off.

Ceramics are nice in principle but I prefer the 'feel' of steel brakes and the ease of modulating them. I'm comparing RS4-RS4 but maybe the new RS6 ones are better?

Speed limiter don't worry about, simple remap will sort this for you.

Absolutely epic piece of machinery, like a very comfy and supportive armchair but all the scenery outside the window is strangely blurry most of the time.

Tallbut Buxomly

12,254 posts

247 months

Wednesday 10th February 2010
quotequote all
I reckon the most important aspect is going to be the ceramics as normal disks and pads will wear very fast and be very expensive to replace.

sv

229 posts

288 months

Wednesday 10th February 2010
quotequote all
www.rs246.com is your friend.

The Autocar(?) review (you used to be able to download this from the Audi website) had a gripe about the power boot being too slow to close.

Reviews of the saloon tend to mention that it's better to drive than the Avant (different suspension settings, but rare so seemingly more expensive used).

Go for one in sepang blue or daytona grey.

There have been daylight running light recalls.

DRC is on generation 3 now, I think, and it's too early to tell whether/when any issues will surface. The gen 2 DRC on the B7 RS4 took about a year or so for its issues to come to light, for the most part.

Make sure you use a decent dealer for servicing (the Camberley Audi guys have a very good reputation as RS specialists).

I'd love one.

Take a look at http://www.youtube.com/watch?v=iqtGigCt84k&fea...http://www.youtube.com/watch?v=cI2KP_0ZaPM&fea... and http://www.youtube.com/watch?v=v8Kry1CbTkM.

Edited by sv on Wednesday 10th February 15:28


Edited by sv on Wednesday 10th February 15:28

seawise

2,284 posts

237 months

Thursday 11th February 2010
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it's the ultimate everyday runner - love mine, especially this winter when an M5 touring or E55 or XFR would have failed to get me work for most of january.

mine has been 100 reliable over last 12 months, only exception being a couple of recalls. Audi customer care from Crawley Audi has been absolutely top notch.

wouldn't bother with de-restrict, mine doesn't have it and it still sails pass 170 without any interferance (on the autobahn obviously). can't comment on ceramics, although i do swear by them on GT3 911's. power door close is good if u have children, high beam assist and lane vibro pointless. keyless go prob worth having.

really brilliant car, see EVO long term test for most realistic journo review.


TonyHetherington

32,091 posts

281 months

Thursday 11th February 2010
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sv said:
Reviews of the saloon tend to mention that it's better to drive than the Avant (different suspension settings, but rare so seemingly more expensive used).
Can you get a saloon? For some reason I thought they only did the avant in the new RS6?

sv

229 posts

288 months

Thursday 11th February 2010
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TonyHetherington

32,091 posts

281 months

Thursday 11th February 2010
quotequote all
Pah, I looked on the Audi site as well but could only see avants. Apologies!

marctwo

3,666 posts

291 months

Thursday 11th February 2010
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When they were first released, only the Avant was available. The Saloon was introduced later.

clonmult

10,529 posts

240 months

Thursday 11th February 2010
quotequote all
Dr G said:
Ceramics are nice in principle but I prefer the 'feel' of steel brakes and the ease of modulating them. I'm comparing RS4-RS4 but maybe the new RS6 ones are better?
Every time I've been in my local indy Audi garage they've had an RS4 in for brakes. They cost an absolute fortune to replace though - something over £1k for parts alone? Makes me wonder if they go fairly regular?

Dr G

15,998 posts

273 months

Thursday 11th February 2010
quotequote all
Yeah, generally around 20k and you need a grand for front discs and pads.

I've only had two RS4s with ceramics and both had tiny miles on. No idea how durable they are in the real world unfortunately frown

TonyHetherington

32,091 posts

281 months

Thursday 11th February 2010
quotequote all
marctwo said:
When they were first released, only the Avant was available. The Saloon was introduced later.
Ah that was probably what I was thinking of thumbup

seawise

2,284 posts

237 months

Thursday 11th February 2010
quotequote all
Dr G said:
Yeah, generally around 20k and you need a grand for front discs and pads.
frown
it's a 580hp estate car that weighs 2 tonnes - hardly surprisingly it gets thru consumables like brakes....

marc.l

Original Poster:

822 posts

256 months

Thursday 11th February 2010
quotequote all
Dr G said:
Yeah, generally around 20k and you need a grand for front discs and pads.

I've only had two RS4s with ceramics and both had tiny miles on. No idea how durable they are in the real world unfortunately frown
Thanks for all the help so far. I was expecting running costs along similar lines as the E55 AMG. We looked the estates a few years but at the time the children were small and with most of the Audi's being high waisted the Kids could never see out of them. I do like the build quality and the quality of the plastics and leather.

gmk666

1,679 posts

256 months

Thursday 11th February 2010
quotequote all
I've had mine for three weeks now - it replaced my RS4 Avant and I love it.
As seawise mentions, it's a great every day car, although stop start traffic sees the mpg drop to around 6 yikes.

Motorways are scary, as you constantly get some pillock hanging off your rear bumper and the temptation to open up the car and get rid of him is always there.
(I'm aware that makes me sound like a pillock too.)

Build quality is top notch and space after the somewhat cramped RS4 is great.

Another nice option to have is the rear parking camera - it is a big and wide car and I have to contend with Central London parking spots.

Not looking forward to replacing the brakes. The 4's cost the best part of £1000 for front disc and pads and I can only imagine the 6 will be more.

Edited to add dealers have been ok, and by that I mean friendly enough and helpful when they've needed to be.

Edited by gmk666 on Thursday 11th February 12:29

TonyHetherington

32,091 posts

281 months

Thursday 11th February 2010
quotequote all
Stunning car choice, chaps yes

sv

229 posts

288 months

Thursday 11th February 2010
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I have to say that sitting in both the current E63 AMG and the RS6 at Goodwood FoS last year I was struck by the difference in build quality between the two; the RS6 is way ahead in build quality in my book (which explains the two tonne weight).

ecain63

10,653 posts

206 months

Thursday 11th February 2010
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Unless you are going for an ECU remap to 700bhp+ then the ceramics are a waste of time. They are great, but you dont really need them. Also, if they get chipped / scratched for some reason then its a huge bill to replace. Saloons are out there, but they fetch a premium as they are a better looking car (although less practical) and there are less of them. Only things to watch for (nightmare on the C5 RS6) is the DRC suspension. Its the same set up as they had on the C5 but as yet hasnt shown any failures, time will tell. Gearboxes should be serviced every 20k, despite the Audi 'sealed for life' opinion. There have been some minor electronics nigglles but have been rectified under warranty without issue. My experience with Audi has always been 1st class, cant speak highly enough.

You shouldnt have any other issues to be honest. There's a wealth of knowledge on rs246.com shhould you need it. When i was in Glasgow Audi last month there was a blue Avant with an MTM 780 upgrade if you fancy it. Was built for a customer who never turned up. Glasgow Audi are an MTM dealer too so you know its from good stock.

Eddie, C5 RS6 owner.