Discussion
OK.... I have a W2000 PC, all the latest service packs, up to date AV, all patches for blaster etc etc
This evening it has rebooted itself three times in 45 minutes, for absolutely no reason at all.
I haven't had the case open recently, or fitted any new hardware (or software for that matter)
Run spybot, and a complete virus scan.... nothing found.
Any ideas?!
This evening it has rebooted itself three times in 45 minutes, for absolutely no reason at all.
I haven't had the case open recently, or fitted any new hardware (or software for that matter)
Run spybot, and a complete virus scan.... nothing found.
Any ideas?!
I had this on a Win2K machine a while back. In the end it was rebooting during bootup before the OS even got a lookin, at which point the mobo was hoiked out and binned, and a matched mobo / CPU / RAM combo from Novatech dropped in instead.
No problems since, and a faster computer too. Result.
No problems since, and a faster computer too. Result.
Yeah, agreed, it *could* just be a dodgy hardware issue - the hard disk could be on the way out, the CPU/memory not 'seated' properly, etc.
You could open it up, give everything a good dusting, check everything's ok (maybe refit the basics just to be on the safe side) and see how it goes from there.
You might be able to download a hard drive check utility if it's a Maxtor/IBM/Hitachi drive or any other mainstream device, and give it an overnight check.
You could open it up, give everything a good dusting, check everything's ok (maybe refit the basics just to be on the safe side) and see how it goes from there.
You might be able to download a hard drive check utility if it's a Maxtor/IBM/Hitachi drive or any other mainstream device, and give it an overnight check.
RPC error? www.pistonheads.com/gassing/topic.asp?f=95&h=&t=78693
This thread might be of help as its about the same thing.
As I said on that one, when it happened to me it was because of a knackered network card, although it does seem to be a problem that can stem from a lot of different issues.
It is very irrating though.
This thread might be of help as its about the same thing.
As I said on that one, when it happened to me it was because of a knackered network card, although it does seem to be a problem that can stem from a lot of different issues.
It is very irrating though.
Sounds like it is set to automatically reboot on a stop error. You could switch that function off and take a look at the good old BSOD. Usually the last file listed in the BSOD relates to the cause of the stop error. Find what app or device uses that file and you may be some way to sorting it.
I know you said that the AV was up to date, but does that include the engine? I've seen similar occur because the engine was not kept up to date and it then starts to perform illegal scan operations on system files, causing a BSOD.
Andy
I know you said that the AV was up to date, but does that include the engine? I've seen similar occur because the engine was not kept up to date and it then starts to perform illegal scan operations on system files, causing a BSOD.
Andy
Sorry..... been away for a couple of days, first chance to read your replies....
All hardware is pretty new (rebuilt it last October)
CPU fan is fine, ambient temp inside the case is not particularly warm.
All cards seated correctly
Memory: Have swapped entire memory out for some older stuff I had knocking around..... still had problem.
It has only rebooted once this morning, just as after I had logged on to W2K
Briefly saw the dialogue box "Mcshield has caused....."
I *think* this is something to do with my AV software (McAfee Viruscan Enterprise)
Any further ideas?!
All hardware is pretty new (rebuilt it last October)
CPU fan is fine, ambient temp inside the case is not particularly warm.
All cards seated correctly
Memory: Have swapped entire memory out for some older stuff I had knocking around..... still had problem.
It has only rebooted once this morning, just as after I had logged on to W2K
Briefly saw the dialogue box "Mcshield has caused....."
I *think* this is something to do with my AV software (McAfee Viruscan Enterprise)
Any further ideas?!
Pretty much as I suspected. If you can get it to stay up long enough, check what virus engine it's using. You can keep your DATs up to date, but the later DATs rely on newer scanning engines to funtion correctly. For Mcafee the latest engine is 4.3.20, if the icon is there near the clock, right click it and select the "about virusscan" or whatever and that will display your current status, if it's earlier than 4.1.60 then it will crash.
The easiest way to update the engine is to download and run the SuperDat (engine and DAT) file from here www.nai.com/us/downloads/updates/.
Your best bet would be to disable the scanner, again by right clicking the icon, as soon as you get started, this should stop it crashing while you update.
Andy
The easiest way to update the engine is to download and run the SuperDat (engine and DAT) file from here www.nai.com/us/downloads/updates/.
Your best bet would be to disable the scanner, again by right clicking the icon, as soon as you get started, this should stop it crashing while you update.
Andy
How very odd, I take it W2K is at SP4? Have you altered the settings at all in the anti-virus console? Sometimes enabling the heuristics can cause problems, as can enabling the download scan or setting it to scan all files without setting any exclusions (it shouldn't scan its own directory nor the page file). It may also be worth simply reinstalling the AV software.
What software version is yours? I have version 7.0 here now, which is considerably better than 4.5
Andy
What software version is yours? I have version 7.0 here now, which is considerably better than 4.5
Andy
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