Explorer crashes each time I open/copy a .mov file
Explorer crashes each time I open/copy a .mov file
Author
Discussion

Goochie

Original Poster:

5,759 posts

242 months

Sunday 14th February 2010
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I have a really annoying bug in Vista on my laptop. Each time I open a folder that contains a mov file, it crashes when generating the thumbnail, each time I try to copy a mov file it crashes too.

The explorer window greys out and goes to "not responding" at which point I have to close and restart it.

Any ideas?

Drive Blind

5,580 posts

200 months

Sunday 14th February 2010
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i'd guess you don't have the relevant codecs installed to view the .mov file

Goochie

Original Poster:

5,759 posts

242 months

Sunday 14th February 2010
quotequote all
Drive Blind said:
i'd guess you don't have the relevant codecs installed to view the .mov file
How would that affect simply opening the folder that contains the file?

dudleybloke

20,553 posts

209 months

Monday 15th February 2010
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download the cole2k codec pack and see if you can turn off caching of thumbnails.


Drive Blind

5,580 posts

200 months

Monday 15th February 2010
quotequote all
Goochie said:
Drive Blind said:
i'd guess you don't have the relevant codecs installed to view the .mov file
How would that affect simply opening the folder that contains the file?
Will windows not be trying to open a preview of the file somewhere?

dudleybloke

20,553 posts

209 months

Tuesday 16th February 2010
quotequote all
any joy with this yet?

if its still causing problems dont use thumbnail view use detail view.

Goochie

Original Poster:

5,759 posts

242 months

Wednesday 17th February 2010
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dudleybloke said:
any joy with this yet?

if its still causing problems dont use thumbnail view use detail view.
I had to un-install quicktime to get around it. It wasnt just the thumbnails that were a problem, if I tried to copy a folder that contained a MOV file in a sub-folder it crashed.

Removing quicktime has solved the file copy problem and I can use VLC Media player to play them but thats not much help for webpages with embedded quicktime files.

itsnotarace

4,685 posts

232 months

Wednesday 17th February 2010
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Goochie said:
Removing quicktime has solved the file copy problem and I can use VLC Media player to play them but thats not much help for webpages with embedded quicktime files.
QuickTime Alternative is bundled with a few codec packs

http://en.wikipedia.org/wiki/QuickTime_Alternative