Advice - Sky+HD box won't record five
Discussion
Folks,
I'd appreciate any advice on ways to possibly solve this issue myself before I phone up the call centre.
Basically my <1yr old Samsung HD box refuses to record anything on Ch.5, so I have to watch The Gadget Show and The Mentalist 'live', which is annoying.
The red light comes on, and it shows up in the planner but when I go to watch the recording (either while it is still recording the show or after it's finished) it refuses to play - it's as if the box as 'hung'.
It only does this with five, and all other functions/recordings/channels are fine. The issue with five recordings only started happening a couple of weeks ago.
The box is running the new EPG if that makes any difference. Signal strength & quality are both strong.
I'd appreciate any advice on ways to possibly solve this issue myself before I phone up the call centre.
Basically my <1yr old Samsung HD box refuses to record anything on Ch.5, so I have to watch The Gadget Show and The Mentalist 'live', which is annoying.
The red light comes on, and it shows up in the planner but when I go to watch the recording (either while it is still recording the show or after it's finished) it refuses to play - it's as if the box as 'hung'.
It only does this with five, and all other functions/recordings/channels are fine. The issue with five recordings only started happening a couple of weeks ago.
The box is running the new EPG if that makes any difference. Signal strength & quality are both strong.
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