"Have you received your bank charges back yet, Sir?"

[whitevanman88]

I've just had a call on my personal mobile from a number that wasn't in my address book. Bit odd. Anyway the conversation started a bit like this:

Me : "Hello..."
It : "Hello (said my name, had the right name, pronounced it wrongly)... I'm just calling as a courtesy to see if you've received your bank charge claim back yet?"

This baffled me. I have never incurred any bank charges and never even had an arranged overdraft.

"Pardon?" I ask, thinking I had misheard. Again he repeated "It's just a courtesy call, Sir, to check that you've received the refund of your bank charges in full."

Heckles up.

I informed him that I didn't have a claim outstanding and that I think he might have the wrong details. Oh no. He replied with "Oh, well did you realise you could claim back up to 6 years worth of involuntary bank charges?" Now, pardon my ignorance here... but didn't the supreme court rule that the banks can charge unarranged overdaft fees? (I'm fairly sure it did...)

Anyway I told him this, again to which he replied "Because you're in a state of financial hardship you can make an applicat........." something or other.

Me : "This is a sales call, isn't it?"
It : "Thank you for your time, Sir"

WHY DON'T THEY JUST fkING SAY WHAT THEY ARE AFTER AT THE BEGINNING OF THE CONVERSATION WITHOUT BULLstTING TO HIGH HEAVEN FIRST!?

[tank slapper]

I hate that style of selling. I've had people phone to 'check that I have been switched to the new cheaper tariff' for electricity and gas, with no mention of who they are until you press them. They try to make out that they are your existing supplier, so you don't realise they are intending to try and take over. It's very underhand.