HP Laptop help...
Discussion
Thought I would post this in here seeing as I'm a complete technological failure...
My laptop screen has gone severely wonky - It's an HP Pavillion DV9657EM, apparently. When I start the computer up, instead of having a black screen like there normally is, it's green and pixelly and liney and just not right. Then, once the computer is up and running, anything that is black is the same as the start-up screens, and any program looks like it's aligned a bit wrong and is all fuzzy. It's still usable (obviously, otherwise I wouldn't be able to write this!), but it's most certainly not ideal.
I know my descriptions certainly aren't the best, but does anybody know what it might possibly be? Just wanted to ask 'the internet' before I faced the mind-crushing tedium that is taking something into my local PC World.
Thanks in advance!
Ross.
My laptop screen has gone severely wonky - It's an HP Pavillion DV9657EM, apparently. When I start the computer up, instead of having a black screen like there normally is, it's green and pixelly and liney and just not right. Then, once the computer is up and running, anything that is black is the same as the start-up screens, and any program looks like it's aligned a bit wrong and is all fuzzy. It's still usable (obviously, otherwise I wouldn't be able to write this!), but it's most certainly not ideal.
I know my descriptions certainly aren't the best, but does anybody know what it might possibly be? Just wanted to ask 'the internet' before I faced the mind-crushing tedium that is taking something into my local PC World.
Thanks in advance!
Ross.
Could be either your Graphics card giving up the ghost, the connection between the graphics card and your screen or the screen its-self.
Screens ussually do not just stop working though so I would hazard a guess at the first two as long as you have not dropped the laptop or closed the lid too fast.
Screens ussually do not just stop working though so I would hazard a guess at the first two as long as you have not dropped the laptop or closed the lid too fast.
twinturboz said:
Bet its got a nvidia 84xx/85xx/86xx gpu? Where did you buy it from?
What's a gpu? I did warn that I was a technological failure Edited by twinturboz on Monday 15th March 09:04
Luke, no worries! Didn't realise until I started trawling around the internet how many problems HPs seem to have. I think I picked the wrong brand...
Right gpu = graphics card.
Nvidia had a problem with their graphics cards in the 2007-8 year. Their graphics cards were actually defective and so usually packed up 1-2 years after use.
This affected most laptops - Dell, HP, Sony, Apple, Asus and a few others.
Sony and Apple extended warranties to cover the issue. But as far as I know I don't think HP or Asus did anything.
Your best bet would be to use the sales of goods act to argue that your laptop was not fit for purpose when you bought it. But because of age of the laptop the burden falls on you to prove that the card is defective.
Can be done and on some of the forums people have managed to get refunds in part/full.
Check out hplies.com or nvidiadefect.com for further info
Nvidia had a problem with their graphics cards in the 2007-8 year. Their graphics cards were actually defective and so usually packed up 1-2 years after use.
This affected most laptops - Dell, HP, Sony, Apple, Asus and a few others.
Sony and Apple extended warranties to cover the issue. But as far as I know I don't think HP or Asus did anything.
Your best bet would be to use the sales of goods act to argue that your laptop was not fit for purpose when you bought it. But because of age of the laptop the burden falls on you to prove that the card is defective.
Can be done and on some of the forums people have managed to get refunds in part/full.
Check out hplies.com or nvidiadefect.com for further info
OK, this is going to sound a bit odd. But having rooted around the internet, a solution is to apparently stick you laptop under your duvet or a blanket and leave it on for an hour until it gets really hot. This does something to the solder points on the gfx card.
Anyway, just done this to mine and the screen is working again, even though its currently going through some safety boot up process. I'm amazed. Anyway, give it whirl if you're prepared to take a bit of a chance.
Anyway, just done this to mine and the screen is working again, even though its currently going through some safety boot up process. I'm amazed. Anyway, give it whirl if you're prepared to take a bit of a chance.
Tried it & it didn't make any difference I'm afraid. Luckily, managed to find out that it's still covered by some form of warranty that was bought along with the laptop and that my Dad pays each month, completely forgotten by me after I moved out! So it goes away on Wednesday, hopefully to return better.
Edited by rm89 on Monday 15th March 22:06
Just to add mate a repair is not really recommended unless they are replacing with a different type of graphics card. In all likely they will just replace with the same part and so x ammount of months/years later it will happen again.
The problem is with the weak die/packaging material used in the graphics cards. Basically as it goes through temp variations cycles eventually small bumps appear in the soldier which prevent proper contact between the gpu and motherboard.
When it is heated the solder melts and reflows and so the connection is restored and it works, no idea for how long though.
The problem is with the weak die/packaging material used in the graphics cards. Basically as it goes through temp variations cycles eventually small bumps appear in the soldier which prevent proper contact between the gpu and motherboard.
When it is heated the solder melts and reflows and so the connection is restored and it works, no idea for how long though.
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