Ph help to find email address please...!!!!
Discussion
After some quick research it seems that Michael Dell's direct email address is Michael@dell.com and NOT Michael_dell@dell.com as a lot of websites are saying...
But there are some more here http://consumerist.com/2007/11/email-addresses-for...
David Marmonti is Dell's senior vice president and president for Europe so he is probably the best person to try and contact if you are in England, his appears to be david_marmonti@dell.com
Hope this helps
Shurze
ETA: Dell Head Office in Bracknell - 0870 9075021 or 01344 860456
But there are some more here http://consumerist.com/2007/11/email-addresses-for...
David Marmonti is Dell's senior vice president and president for Europe so he is probably the best person to try and contact if you are in England, his appears to be david_marmonti@dell.com
Hope this helps
Shurze
ETA: Dell Head Office in Bracknell - 0870 9075021 or 01344 860456
Edited by Shurze on Monday 15th March 18:20
Tallbut Buxomly said:
Head office is no use. I intend to send an email to people who may actually give a s
t rather than some useless idiot scriptreader at one of dells offices.
Try sending an old-fashioned letter instead of an e-mail. There's more chance of one marked as "Personal" getting close to the recipient's office than being automatically filtered like an e-mail will.t rather than some useless idiot scriptreader at one of dells offices.marshalla said:
Tallbut Buxomly said:
Head office is no use. I intend to send an email to people who may actually give a st rather than some useless idiot scriptreader at one of dells offices.
Try sending an old-fashioned letter instead of an e-mail. There's more chance of one marked as "Personal" getting close to the recipient's office than being automatically filtered like an e-mail will.t rather than some useless idiot scriptreader at one of dells offices.Tallbut Buxomly said:
Head office is no use. I intend to send an email to people who may actually give a st rather than some useless idiot scriptreader at one of dells offices.
I dont think the guy at the top of the company is really going to care about a single end-user tbh... but good luck!t rather than some useless idiot scriptreader at one of dells offices.Fidgits said:
Tallbut Buxomly said:
Head office is no use. I intend to send an email to people who may actually give a st rather than some useless idiot scriptreader at one of dells offices.
I dont think the guy at the top of the company is really going to care about a single end-user tbh... but good luck!t rather than some useless idiot scriptreader at one of dells offices.Fidgits said:
Jonny671 said:
Surely they'd want to help how little or small?
yes, a CEO of a company making $61 Billion is going to really care about 1 disgruntled end customer..
Or if it does get to CEO etc wouldn't he just get one of his PAs to deal with it.. But its alot better than some little fish customer service person?
Fidgits said:
Jonny671 said:
Surely they'd want to help how little or small?
yes, a CEO of a company making $61 Billion is going to really care about 1 disgruntled end customer..
In 06 I looked at buying a dell laptop but due to dell putting loads of obstacles in the way of the order process i cancelled my order and went elsewhere.
I now find myself in need of another new laptop and yet again Dell have turned it into a huge headache and it took me 7 days just to place my order. I am also now looking at a further wait of between 2 and 5 weeks for delivery. Now i can assure you I will never buy nor recommend dell to anyone again as i find it unacceptable to offer such a degree of difficulty.
I can also guarantee i am not the only customer who has had the problems i had due to them being a part of order process a lot more people will have gone to dell to buy a laptop and run into their wall of difficulty and due to that ordered from their competition.
Edited by Tallbut Buxomly on Tuesday 16th March 18:26
Wasn't there someone on here who found the email address for the Head of BT (Ian Livingston) who then sent him an email with regards to an install? I seem to remember him (the member of PH) getting a call from the PA of Mr Livingston and it was all sorted rather swiftly.
I managed an hour long phone call from the head of EMEA customer services of a rather large Anti Virus company following an extensive email detailing the failing of his technical support to call I had logged. We pay for 6000 licences and I wanted answers – I got them, from him.
Whilst I agree with other who say that the Joe Public won't get an answer from the heads of companies, it is worth noting that some of those Joe's will influence monetary spend for where they work (as I do) - ignoring them may be done at the companies peril, especially in IT related stuff where the market is so cutthroat.
Good luck to the OP.
I managed an hour long phone call from the head of EMEA customer services of a rather large Anti Virus company following an extensive email detailing the failing of his technical support to call I had logged. We pay for 6000 licences and I wanted answers – I got them, from him.
Whilst I agree with other who say that the Joe Public won't get an answer from the heads of companies, it is worth noting that some of those Joe's will influence monetary spend for where they work (as I do) - ignoring them may be done at the companies peril, especially in IT related stuff where the market is so cutthroat.
Good luck to the OP.
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