Error with Windows live and BT internet
Error with Windows live and BT internet
Author
Discussion

elster

Original Poster:

17,517 posts

238 months

Monday 22nd March 2010
quotequote all
I'm having problems with BT internet and Windows Live mail with a tiscali email account (if that makes sense).

It seems unable to send emails with windows live, but usiong the exact same settings is fine on Outlook Express.

It is coming up with this error.

I don't suppose anyone could point me in the right direction?

Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity.

Subject 'test'
Server: 'mail.btinternet.co.uk'
Windows Live Mail Error ID: 0x800CCC0F
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10053

Funk

27,532 posts

237 months

Monday 22nd March 2010
quotequote all
I'm trying to understand what you're doing, your post seems contradictory..?

Is the ISP BT or Tiscali? Are you trying to send Tiscali emails over BT or BT emails over Tiscali? Not sure where Windows Live comes into all of it - Windows Live is for Hotmail or live.co.uk emails.

Can you clarify?

elster

Original Poster:

17,517 posts

238 months

Monday 22nd March 2010
quotequote all
Windows live is the replacement for Outlook Express
The ISP is BT internet who have recently changed their "security" so that you had to register an email address to be able to send from it if it is not one of theirs.
The email is a tiscali one.

Funk

27,532 posts

237 months

Monday 22nd March 2010
quotequote all
elster said:
Windows live is the replacement for Outlook Express
The ISP is BT internet who have recently changed their "security" so that you had to register an email address to be able to send from it if it is not one of theirs.
The email is a tiscali one.
Gotcha. Wasn't aware Windows Live was the 'new' Outlook Express, I've always used Outlook 2003/7 and 'Windows Live' is also the replacement for MSN Messenger..

Change the BT SMTP to 'mail.btinternet.com', check the 'My Outgoing Server (SMTP) requires authentication' and use the Tiscali incoming mail settings. AFAIK, the ports are standard; 110 incoming and 25 outgoing.

elster

Original Poster:

17,517 posts

238 months

Monday 22nd March 2010
quotequote all
Thanks you Mr Funk.

I hadn't noticed I had put .co.uk instead of .com

Funk

27,532 posts

237 months

Monday 22nd March 2010
quotequote all
Is it all working now? smile

elster

Original Poster:

17,517 posts

238 months

Monday 22nd March 2010
quotequote all
Funk said:
Is it all working now? smile
Brilliant

Thanks