Ordering a New Audi
Discussion
Ok Guys, I am after an Audi TTS and need a few tips or advice.
Firstly, I drove a demo one on the weekend, me and the better half visited an Audi Dealer (50m from home) for a pre-arranged test drive. Problems started when the car did not have the paddle shifters, something im keane to spec, ok not the end of the world, I was then told that my partner would have to sit in the back of the TT if she wished to come as the sales woman had to sit in the front for insurance purposes?!? My partner declined and sat in the car while I went on the test. This annoyed me and immediatley rubbed me up the wrong way.
On test I drove up a dual (approx 3m), joined another dual (1m), round a round about and back the way I came? Although I was encouraged to put my foot down, I found it a very disappointing test drive which gave me no feel for the car. I would have liked to experience town driving and possibly A/B roads.
Back at the dealerhsip she presses me for a response, to which I reply, I really need to try the paddle box and I would appreciate the in put of my girlfriend prior to spending upwards of £35k. I also make clear that I am not totally sold on the car (due to the poor test drive).
At this point the sales woman explains that delivery time on a fresh build TTS is approx November!! She then added she had appointments, but if I want to proceed with the sale, She could get someone to take me out in a 200bhp TT with paddles? I was irritated, my gf was irritated and the wrong spec TTS didnt have time to prove its self.
Basically I am after the following info:
-Am I cheeky to expect or ask for a Test drive without a sales person?
-Is it a legal requirement that the sales person sits in the front? I have a feeling her Skirt & saucy stockings may have been putting her off getting in the back?
-Is the delivery date really November for a TTS?
-Is a 5-10 minute (4m) test drive normal?
-Is there any way, I can get an extended test drive without hiring?
-Any one have access to what Stock TTS' audi have atm? (unreg)
This may be totally normal and Im expecting too much, however, buying an Audi from this dealer is VERY different to when I bought my current car from Mercedes. I had an unaccompanied test drive of their demo & bought the car for cash the next day, despite initially wanting to order new.
I got the feeling I wasnt being taken seriously?
Firstly, I drove a demo one on the weekend, me and the better half visited an Audi Dealer (50m from home) for a pre-arranged test drive. Problems started when the car did not have the paddle shifters, something im keane to spec, ok not the end of the world, I was then told that my partner would have to sit in the back of the TT if she wished to come as the sales woman had to sit in the front for insurance purposes?!? My partner declined and sat in the car while I went on the test. This annoyed me and immediatley rubbed me up the wrong way.
On test I drove up a dual (approx 3m), joined another dual (1m), round a round about and back the way I came? Although I was encouraged to put my foot down, I found it a very disappointing test drive which gave me no feel for the car. I would have liked to experience town driving and possibly A/B roads.
Back at the dealerhsip she presses me for a response, to which I reply, I really need to try the paddle box and I would appreciate the in put of my girlfriend prior to spending upwards of £35k. I also make clear that I am not totally sold on the car (due to the poor test drive).
At this point the sales woman explains that delivery time on a fresh build TTS is approx November!! She then added she had appointments, but if I want to proceed with the sale, She could get someone to take me out in a 200bhp TT with paddles? I was irritated, my gf was irritated and the wrong spec TTS didnt have time to prove its self.
Basically I am after the following info:
-Am I cheeky to expect or ask for a Test drive without a sales person?
-Is it a legal requirement that the sales person sits in the front? I have a feeling her Skirt & saucy stockings may have been putting her off getting in the back?
-Is the delivery date really November for a TTS?
-Is a 5-10 minute (4m) test drive normal?
-Is there any way, I can get an extended test drive without hiring?
-Any one have access to what Stock TTS' audi have atm? (unreg)
This may be totally normal and Im expecting too much, however, buying an Audi from this dealer is VERY different to when I bought my current car from Mercedes. I had an unaccompanied test drive of their demo & bought the car for cash the next day, despite initially wanting to order new.
I got the feeling I wasnt being taken seriously?
teen_cerbera said:
Basically I am after the following info:
-Am I cheeky to expect or ask for a Test drive without a sales person? No but Audi/dealers seem to be touchy about unaccompanied tests in their performance models
-Is it a legal requirement that the sales person sits in the front? No, see answer above
-Is the delivery date really November for a TTS? Quite possible, yes
-Is a 5-10 minute (4m) test drive normal? Not in my experience, dependant on the dealer though
-Is there any way, I can get an extended test drive without hiring? Speak to Audi customer services, explain you were unhappy with the test drive, they will sort it
-Any one have access to what Stock TTS' audi have atm? (unreg) only a dealer will have that
-Am I cheeky to expect or ask for a Test drive without a sales person? No but Audi/dealers seem to be touchy about unaccompanied tests in their performance models
-Is it a legal requirement that the sales person sits in the front? No, see answer above
-Is the delivery date really November for a TTS? Quite possible, yes
-Is a 5-10 minute (4m) test drive normal? Not in my experience, dependant on the dealer though
-Is there any way, I can get an extended test drive without hiring? Speak to Audi customer services, explain you were unhappy with the test drive, they will sort it
-Any one have access to what Stock TTS' audi have atm? (unreg) only a dealer will have that
teen_cerbera said:
Basically I am after the following info:
-Am I cheeky to expect or ask for a Test drive without a sales person?
-Is it a legal requirement that the sales person sits in the front? I have a feeling her Skirt & saucy stockings may have been putting her off getting in the back?
-Is the delivery date really November for a TTS?
-Is a 5-10 minute (4m) test drive normal?
-Is there any way, I can get an extended test drive without hiring?
-Any one have access to what Stock TTS' audi have atm? (unreg)
I've had loads of experience with VAG garages, they are a very mixed bunch, when it comes to testdrives. -Am I cheeky to expect or ask for a Test drive without a sales person?
-Is it a legal requirement that the sales person sits in the front? I have a feeling her Skirt & saucy stockings may have been putting her off getting in the back?
-Is the delivery date really November for a TTS?
-Is a 5-10 minute (4m) test drive normal?
-Is there any way, I can get an extended test drive without hiring?
-Any one have access to what Stock TTS' audi have atm? (unreg)
- No, but I suspect they are more cautious with the higher performance cars
- No, depends on their insurance and internal 'policies' BTW I suspect you'll get a lot of requests to name the garage with your other comment...
- Not surprising, you'll wait longer for a Golf with certain engines!
- Simply depends on the dealership, I've previously arranged testdrives of more than 1 hour, but that's with a basic 1.8T A3.
- Yes, try a better dealership!
It might be worth contacting this chap for a new TTS S-tronic if the spec is what you`re after. He`s not looking to make a profit, just a change in his personal circumstances.
http://www.tt-forum.co.uk/forum/viewtopic.php?f=19...
http://www.tt-forum.co.uk/forum/viewtopic.php?f=19...
Definitely try a different dealer.
Back in 2000 we were looking at a new TT to replace an A3 1.8T. The saleman threw us the keys and told us to try out their demo car. Heck, I even had the same response when I was looking at TVR Chimaeras - off I went on my own for a blast. It sounds like this sales lady was booked up with appointments and wanted to move you along.
Back in 2000 we were looking at a new TT to replace an A3 1.8T. The saleman threw us the keys and told us to try out their demo car. Heck, I even had the same response when I was looking at TVR Chimaeras - off I went on my own for a blast. It sounds like this sales lady was booked up with appointments and wanted to move you along.
Deerfoot said:
It might be worth contacting this chap for a new TTS S-tronic if the spec is what you`re after. He`s not looking to make a profit, just a change in his personal circumstances.
http://www.tt-forum.co.uk/forum/viewtopic.php?f=19...
Thanks for the info, Its a noble thing trying to link two needy parties http://www.tt-forum.co.uk/forum/viewtopic.php?f=19...
Thing is, i want my TTS in Papaya Orange
or Sprint Blue Possibly.If the guy was really worried about residuals he would not be buying a £40k car. It is important to have the colour you like and there are too many silver and black cars out there.
For the OP. Do you really mean Papaya? That was a colour on the TT mark 1 240 Sport. For the TTS and S3 the normal orange colour is Solar which is brighter and better IMHO. Far better than Sprint too.
For the OP. Do you really mean Papaya? That was a colour on the TT mark 1 240 Sport. For the TTS and S3 the normal orange colour is Solar which is brighter and better IMHO. Far better than Sprint too.
I've never had a good experience in an Audi dealer, and I've tried a few.
I rang Audi UK after my local dealer refused a test drive and the dealer rang back 15mins later to ask when they could bring the car round.
I suppose in the OP's case, they probably think it's most unlikely someone will order a car that's on 6mths+ delivery and the girl was probably specifically new car sales so wouldn't be interested in selling the demo (even if they could replace it) or looking for a used example.
I rang Audi UK after my local dealer refused a test drive and the dealer rang back 15mins later to ask when they could bring the car round.
I suppose in the OP's case, they probably think it's most unlikely someone will order a car that's on 6mths+ delivery and the girl was probably specifically new car sales so wouldn't be interested in selling the demo (even if they could replace it) or looking for a used example.
EC2 said:
If the guy was really worried about residuals he would not be buying a £40k car. It is important to have the colour you like and there are too many silver and black cars out there.
For the OP. Do you really mean Papaya? That was a colour on the TT mark 1 240 Sport. For the TTS and S3 the normal orange colour is Solar which is brighter and better IMHO. Far better than Sprint too.
Ahh yes, sorry it is Solar Orange, I wasnt aware there was a difference...For the OP. Do you really mean Papaya? That was a colour on the TT mark 1 240 Sport. For the TTS and S3 the normal orange colour is Solar which is brighter and better IMHO. Far better than Sprint too.
As you rightly said, I really want the TTS in orange to differentiate it from the dozens of "normal" TT's driving around in silver,black,white,red etc, I have seen various other colours (on TTS') and the only ones that do the car full justice is Solar and Sprint blue.
I have not heard a peep from the sales woman? I am dissapointed tbh, I made two 80m round trips to view and then test drive this car (surely showing my interest)? Only to be told, in basic terms "unless you want to buy the car right now, I am too busy for you".
As agreed with the previous poster, I want the right car, with the right spec and I dont really like spending £35k+ just "settling" for what I can get and not what I really want.
November is an awfully long time to wait though....
You were being very unreasonable expecting good service from an Audi garage.
You should go in expecting to be treated like a turd and then be surprised if you are not!
Love the orange i would go for it or the blue too, although i like weird colours and would probably choose the sadle brown with white interior and inlays if i had the dosh, oh and the TTRS!
You should go in expecting to be treated like a turd and then be surprised if you are not!
Love the orange i would go for it or the blue too, although i like weird colours and would probably choose the sadle brown with white interior and inlays if i had the dosh, oh and the TTRS!
Solar is great.
Best bet is to find a dealer with a second hand TTS for sale and arrange a test drive saying that you are interested in that car. Then afterwards ask if they can do a deal on a new one.
Also if you want to see Solar look for 2nd hand S3s on the configurator too. You have probably guessed by now that I like Solar because we have one - an S3 SB in our case!
Best bet is to find a dealer with a second hand TTS for sale and arrange a test drive saying that you are interested in that car. Then afterwards ask if they can do a deal on a new one.
Also if you want to see Solar look for 2nd hand S3s on the configurator too. You have probably guessed by now that I like Solar because we have one - an S3 SB in our case!
i feel your pain. when i bought a Z4MC the dealer just threw the keys at me and said see you in an hour or so. seeing as i was only 27 i was quite surprised at this. when i went to audi to test drive an rs4 i got the usual accompanied 10 minute drive in an industrial estate. before that i had to wait for 45 minutes for the salesman in reception (he arranged the time) then got dumped onto someone else then had to wait for another 45 minutes while they dug it out from the very back of the sales lot. I arranged this over a week in advance you would have thought ....
The car was in piss poor shape with warped brake discs and peppered in stone chips.
for me the way to go is to phone audi uk and let them sort it all out even before you make a trip to the dealer.
The car was in piss poor shape with warped brake discs and peppered in stone chips.
for me the way to go is to phone audi uk and let them sort it all out even before you make a trip to the dealer.
<b>for me the way to go is to phone audi uk and let them sort it all out even before you make a trip to the dealer.</b>
Good luck, I have called three times now to arrange a test drive with Audi UK as no local dealers have a car, on each occasion I have told them where a car is on demo and asked can they help - so far sod all - not a call back - nothing.
Im not spending £45k after a spell on a config site and a look in a diesel version
What makes it worse is on the Audi site they boast about 24 hour test drives
I have never had an Audi and even though right now I cant think of another car I want more than a version of the 6 I will not buy one until someone helps me with the purchase.
Good luck, I have called three times now to arrange a test drive with Audi UK as no local dealers have a car, on each occasion I have told them where a car is on demo and asked can they help - so far sod all - not a call back - nothing.
Im not spending £45k after a spell on a config site and a look in a diesel version
What makes it worse is on the Audi site they boast about 24 hour test drives
I have never had an Audi and even though right now I cant think of another car I want more than a version of the 6 I will not buy one until someone helps me with the purchase.
Cant believe the service you received mate, if you live anywhere near Hatfield i would recommend the guy i bought my S3 from last March - Jason.
Top bloke, knows his stuff and very personable...
He has sold an S3 to me, S3 to 1 mate, TTS to another and an S4 in the last 18 months....!
Top bloke, knows his stuff and very personable...
He has sold an S3 to me, S3 to 1 mate, TTS to another and an S4 in the last 18 months....!
I cant understand how many people complain about the audi service. My Dad bought an A8 from our local Audi a year ago, and at teh end of the month is being flown by audi to Germany to go to the factory, test the new A8 for 2 days, put up in the 5 star hyatt, transfers everything FOC, strange how they can go from one extreme to the next really! Better luck in finding one of the god ones in the future!
Oli
Oli
OliPolo said:
I cant understand how many people complain about the audi service. My Dad bought an A8 from our local Audi a year ago, and at teh end of the month is being flown by audi to Germany to go to the factory, test the new A8 for 2 days, put up in the 5 star hyatt, transfers everything FOC, strange how they can go from one extreme to the next really! Better luck in finding one of the god ones in the future!
Oli
How much profit do you think they're making from him? Just wait until something needs fixing 6 months after taking ownership. You may get great service, you may not.Oli
Personally I've found Audi on par with other main dealers I've had to deal with. I think the most annoying thing is that you pay top dollar but do not necessarily get the best service.
OliPolo said:
I cant understand how many people complain about the audi service. My Dad bought an A8 from our local Audi a year ago, and at teh end of the month is being flown by audi to Germany to go to the factory, test the new A8 for 2 days, put up in the 5 star hyatt, transfers everything FOC, strange how they can go from one extreme to the next really! Better luck in finding one of the god ones in the future!
Oli
Yet I (at the time a late 30's repectable looking middle manager) couldn't even get a test drive in an A4 from my local dealer until I called Audi UK.Oli
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