What do you do if garage has been usin your car as runabout?
What do you do if garage has been usin your car as runabout?
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monthefish

Original Poster:

20,467 posts

262 months

Thursday 1st April 2010
quotequote all
What do you do if you discover that dealership has used your car as runabout?

i.e. its been in for a service, they call you to tell you its ready, you ask them to tell you the current exact mileage, and then you pick up car a week later and the mileage has increased?

I suppose the next question is, if it's acceptable, how much additional mileage is acceptable? 5 miles? 10 miles? 20 miles?

I should point out, the final stage of this scenario hasn't happened yet (i.e car not yet collected), however I've had a lot of problems with this dealership and I wouldn't be surprised if they had been using it to collect their bacon rolls of a morning.

DP83

372 posts

211 months

Thursday 1st April 2010
quotequote all
My company car went in for it's first MOT last week at the Vx main dealer and came back with 52 miles on it. Not really bothered as i don't pay for the petrol but if it was my own car/petrol i wouldnt be best pleased.

Maybe the lads from the workshop used it for the Friday McDonalds run?


Jayho

2,440 posts

201 months

Thursday 1st April 2010
quotequote all
If my cars in the garage for something like that i usually take a picture of the millage with my phone outside the garage first... but then the garage i use i trust them all, there good friends, and i generally wont mind if they took it out for a run... plus with MOT's anyway, they usually take the car out to give it a warm up so that they can then get a good Co2 reading from the exhaust...

but generally if you dont trust the garage i think anything more than 5 miles is unacceptable, even if they take it for a spin to warm it up or from place to place in teh garage it wont be that much...

y2blade

56,322 posts

246 months

Thursday 1st April 2010
quotequote all
we never used to do the breakfast/lunch runs on customers bikes/cars...



.... erm


honest

whistle



btw the fastest thing for the lunch run was a Hayabusa

biggrin

monthefish

Original Poster:

20,467 posts

262 months

Thursday 1st April 2010
quotequote all
Jayho said:
If my cars in the garage for something like that i usually take a picture of the millage with my phone outside the garage first... but then the garage i use i trust them all, there good friends, and i generally wont mind if they took it out for a run... plus with MOT's anyway, they usually take the car out to give it a warm up so that they can then get a good Co2 reading from the exhaust...

but generally if you dont trust the garage i think anything more than 5 miles is unacceptable, even if they take it for a spin to warm it up or from place to place in teh garage it wont be that much...
I would have thought moving it in the yard would only account for 1 mile (max), and anything more than that is unacceptable.

In this case, I asked them the mileage when they had finished the work, so as far as I'm concerned, the car should be parked up until I'm ready to collect it.


Libertine

4,003 posts

207 months

Thursday 1st April 2010
quotequote all
y2blade said:
we never used to do the breakfast/lunch runs on customers bikes/cars...



.... erm


honest

whistle



btw the fastest thing for the lunch run was a Hayabusa

biggrin
Was it always for fast food? getmecoat

Synergy

4,485 posts

206 months

Thursday 1st April 2010
quotequote all
Jayho said:
If my cars in the garage for something like that i usually take a picture of the millage with my phone outside the garage first...
I do that and stick a post-it note on the dash with the mileage written on it, just so they know that i know.


JB!

5,255 posts

211 months

Thursday 1st April 2010
quotequote all
depends what your getting done.

i'm not fussed upto 50 miles as long as the fuel level is the same.

SmoothRB

1,700 posts

203 months

Thursday 1st April 2010
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I'd be very angry.

It implies a lack of honesty.

I don't want to see 1 mile extra on the speedo if there is no need for a test drive. My car could have had some YTS idiot bouncing it off the rev limiter in that 1 mile...burnouts, sic skids, anything!.

LuS1fer

43,565 posts

276 months

Thursday 1st April 2010
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Sufficient to road test it dependent on what was wrong with it.

MarsellusWallace

1,180 posts

232 months

Thursday 1st April 2010
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Many years ago one of my teachers from school sent his mini into a garage to have some work done on it and it ended up being given to my friends mum as a courtesy car!
Didnt go down too well when the teacher saw his car parked at the school gates with my pals mum driving,but we used the incident to take the mickey out of him until we left.

Jayho

2,440 posts

201 months

Thursday 1st April 2010
quotequote all
monthefish said:
Jayho said:
If my cars in the garage for something like that i usually take a picture of the millage with my phone outside the garage first... but then the garage i use i trust them all, there good friends, and i generally wont mind if they took it out for a run... plus with MOT's anyway, they usually take the car out to give it a warm up so that they can then get a good Co2 reading from the exhaust...

but generally if you dont trust the garage i think anything more than 5 miles is unacceptable, even if they take it for a spin to warm it up or from place to place in teh garage it wont be that much...
I would have thought moving it in the yard would only account for 1 mile (max), and anything more than that is unacceptable.

In this case, I asked them the mileage when they had finished the work, so as far as I'm concerned, the car should be parked up until I'm ready to collect it.
Yeah but would you rather fail your MOT on bad emissions or lose a couple of miles? I was talking about when its in for MOT.

for services ect i dont really care that much, but could just be me.

Synergy said:
Jayho said:
If my cars in the garage for something like that i usually take a picture of the millage with my phone outside the garage first...
I do that and stick a post-it note on the dash with the mileage written on it, just so they know that i know.
You could also reset your trip counter when you take it in, although they can just reset it again! wink

I really dont give a rats arse though if my mechanic takes my car for a spin... he's a good guy and i trust his skills with the car and the spanner very much so! i usually get picked up to and taken to the garage in my car anyway so the millage is bound to be up. and i get dropped off at home from there cars, so should they charge me for the petrol and millage used there? nah! biggrin

softtop

3,173 posts

278 months

Thursday 1st April 2010
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I have dropped one of my cars off and then spotted it later in the day trundling round. I am not bothered, I trust the chap who was driving and know his style is to tootle about at 30. It is give and take, they may do a bit of work and not charge you full price, what comes around goes around.

r11co

6,244 posts

261 months

Thursday 1st April 2010
quotequote all
Has this thread been inspired by this story at all?

JB!

5,255 posts

211 months

Thursday 1st April 2010
quotequote all
JB! said:
depends what your getting done.

i'm not fussed upto 50 miles as long as the fuel level is the same.
i should expand.

my car ONLY goes to 3 people i trust. and i am uaually around when 2 of those people are working on it as its usually a driveway/after hours jobbie.

the indie i use does drive cars hard, but thats fine, i drive mine hard, if there is a fault how else is he going to find it driving like an OAP. i also know he's got more emchanical sympathy than me, so provided the fuel is the same stuff at the same level i'm not bothered.

anonymous-user

85 months

Thursday 1st April 2010
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If they're going to drive it at all they should atleast phone to tell me. Even if it's to test a part they've fitted, I want to know. If there's any extra mileage on it at all that they didn't tell me about I'd be pretty angry.

djohnson

3,687 posts

254 months

Thursday 1st April 2010
quotequote all
monthefish said:
I would have thought moving it in the yard would only account for 1 mile (max), and anything more than that is unacceptable.
I would say that normally enough miles to properly road test any repair i.e. enough to ge the engine warmed up and to get to a road with at least a 50mph speed limit for purposes of a road test.

Papa Hotel

12,760 posts

213 months

Thursday 1st April 2010
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I know a guy with a red Ferrari. Well, it's his dad's. Anyway, we once took it for a spin into town and left it in a valeted carpark. When we came back the fking thing had hundreds of miles added! We got it back to his place and tried running in reverse to rewind the miles... it didn't work. My mate went mental and kicked the fk out of the car.

True story.

JonRB

80,189 posts

303 months

Thursday 1st April 2010
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Am I suffering from Deja Vu here, or did we not have an identical thread to this very recently? confused

edo

16,699 posts

296 months

Thursday 1st April 2010
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This is simple. Unless they need to road test a fault/repair, then it is TWOC.