iPhone email account problems
Author
Discussion

Lancs Jag Boy

Original Poster:

445 posts

216 months

Friday 2nd April 2010
quotequote all
I picked up a new 3GS iPhone a few days ago and at first thought wow this is really easy to configure for email. I simply entered my email address and password for my blueyonder.co.uk (virginmedia) email account and yep, I could send and receive email from the iPhone.

I then realised that my iPhone and Outlook weren't together on this, as the following is now happening.

1. If I receive an email through Outlook first (Outlook is open and connect and IPhone is set to search for email manually), then this email does not appear in my IPhone inbox.

2. If I receive email on my iPhone first, it does not necessarily turn up in my inbox, but this is not consistent, some does, some does not.

I’ve tried wiping the account on the phone and setting up through itunes, but the same problem persists.

Any ideas?

Blue Meanie

73,668 posts

285 months

Friday 2nd April 2010
quotequote all
Do you have the outlook account setup to delete from your blueyonder account when downloading mail messages??

Lancs Jag Boy

Original Poster:

445 posts

216 months

Friday 2nd April 2010
quotequote all
No.

In Outlook under Tools>Account Settings>Change>More Settings>Advanced - I have the "Leave a copy of the message on the server" box tikced and all oter boxes unticked.

randlemarcus

13,646 posts

261 months

Friday 2nd April 2010
quotequote all
You're using POP3 when the server supports IMAP. Far better protocol for using one source from multiple devices, and ought to get rid of the appearing thing. Google for the settings.