Where can I get info about a car we've previously owned?

[siwebster]

Hi all,

This might come to nothing, but I though I'd ask anyway...

My wife's company lease car was returned last October and we've had an invoice through for excess mileage, which we were fully expecting. However, the mileage quoted is out by 7000 miles. At the time the car was returned my wife was pretty diligent and took a photo of the mileage on her mobile, but that phone broke shortly afterwards with the picture still on it, so at the moment we can't get to it.

We've looked back at the paperwork (we're pretty good at keeping all paperwork) that was filled in by the guy who collected the car, which is where the first error has obviously occurred. The car was given back with 40721 miles on it. The collection paperwork says 4721 and the lease company have assumed it's an error and added the zero on the end, making 47210.

This makes a difference in the invoice by about £350, which I really don't want to give to the lease company.

Without the photo I realise we're a bit knackered, but I'm sure that the DVLA sometimes holds mileage info when a car is registered with a new keeper - is it possible to get hold of this info as I think it would back us up?

Any advice is much appreciated

Cheers

Si

[Mattt]

Can't you check MOT certs online now, which would have mileage?

Or the dealers often have auto mileage readings whenever the car visits.

[WOO5IE]

Last service record??

[WOO5IE]

Last service record??

[siwebster]

Mattt said:

Can't you check MOT certs online now, which would have mileage?

Or the dealers often have auto mileage readings whenever the car visits.

Unfortunately you need the VT20 certificate number or the V5 ref number, neither of which we have as the MOT cert was sent directly to the lease company, we never had it, along with the V5 as we weren't the actual owners of the vehicle.

I was just wondering whether there was another way of getting hold of MOT info other than directly via the DVLA site?

Otherwise, does anybody know how to get a photo off a knackered phone??

[esselte]

Did she have a company fuel card...? Do they record mileage on there? ..Ours does..

[siwebster]

WOO5IE said:

Last service record??

Again, unfortunately all service records are with the lease company - all invoices were paid directly by them, rather than by us and claimed back.

This isn't looking too good is it? It's really going to hurt handing over an extra £350 to a lease company!

[esselte]

siwebster said:

WOO5IE said:

Last service record??

Again, unfortunately all service records are with the lease company - all invoices were paid directly by them, rather than by us and claimed back.

This isn't looking too good is it? It's really going to hurt handing over an extra £350 to a lease company!

Can't you ask the garage where it was serviced...have a look at their copy of the documents...?

[siwebster]

esselte said:

Did she have a company fuel card...? Do they record mileage on there? ..Ours does..

No, no fuel card unfortunately - she works for the NHS, so perks are very few and far between.

[Jonboy_t]

What's gone wrong with the phone?

You can sometimes get 3rd party phone repair shops that can backup all of your data from the phone memory, but it has to work in some capacity! It will still cost, but it will be a hell of a lot less than £350!!!

[DanGPR]

Plug the phone into a computer? As long as it isn't royally fecked you should be able to access the memory

[siwebster]

The Crack Fox said:

What he said, the garage should 'remember' you as a customer and will hopefully cough up a copy of the last service invoice with mileage. Show this to the lease co and tell them you will report them to trading standards and/or take legal action against their intended fraud.

Good luck.

DanGPR said:

Plug the phone into a computer? As long as it isn't royally fecked you should be able to access the memory

Will give both of these a try, ta.

Sometimes can't see the wood for the trees with these things...

[poo at Paul's]

Can you not just call the lease company and explain their error. And if they wont play ball, tell them the paperwork says 4k miles not 47k!