I hate buying cars
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The Black Flash

Original Poster:

13,735 posts

229 months

Tuesday 13th April 2010
quotequote all
Hate it.

What I want, is to look around, sit in some cars, drive a few, decide which ones I like, then buy one.

During this process, I want a salesman who will stand there and answer my questions intellegently, maybe even with a little enthusiasm for the product he's selling, but I'll settle for accuracy.

Instead, I get people who only want to "work out a deal with your part ex". They can't wait to whip out their check-box forms and start working out a price. As I said to one, offering me a particular price isn't going to make me want to buy it. One which suits my needs, and which I enjoy driving, will make me want to buy it. And as for the guy who "wasn't sure" if there was a 2 litre engine in the line-up, learn your product FFS. The same guy left us sitting in an office for 10 minutes whilst he "talked to his sales controller", at which point we walked out. I JUST WANTED A TEST DRIVE YOU COCK.

I know I'm only looking at an ordinary hatchback for going to the shops in, but I still might want to enjoy driving it. I care what the gearshift is like, how the steering feels, what the pedal layout is like. Crazy ideas these days, apparently.
In comparison, buying the Colt CZT which is more of an "enthusiast" model was almost a pleasure. "A test drive sir, of course, here are the keys, see you in an hour."

It's the "white goods" thing again isn't it? What should be a fun process is reduced to a chore on a par with buying a new fridge or sofa. Does anyone actually enjoy it?





Matt Evans

1,530 posts

205 months

Tuesday 13th April 2010
quotequote all
The Black Flash said:
I want a salesman who will stand there and answer my questions intellegently
Sorry, but that's brilliant.

J__D

158 posts

221 months

Tuesday 13th April 2010
quotequote all
Agreed on salesman knowing nothing. I went to test drive a while ago, a Civic Type R. Firstly, the salesman thought I was being a joker, I am guessing due to my age (21) at the time, he thought I wasn't really interested.

Then I said to him I am also thinking of a Celica at the time. Expecting some sales pitch as to why Honda is better, I actually got "Oh very different cars then, thinking about an estate and a hot hatch"

Put me off straight away that he didn't even know what a Celica was!!

Next (Independent) garage I went to, knew everything they needed to regarding the car, and competition, gave me keys to their Type R. Asked if I knew the area, which I did, told me to go for a drive and come back within the next hour. Came back in half hour and gave them a deposit.

Car salesman often ruin it for marques / dealerships

Edited by J__D on Tuesday 13th April 11:56

ZesPak

26,159 posts

227 months

Tuesday 13th April 2010
quotequote all
Matt Evans said:
The Black Flash said:
I want a salesman who will stand there and answer my questions intellegently
Sorry, but that's brilliant.
rofl

As for your rant:
Describes the diffirence between my BMW shopping experience vs my first Alfa shopping experience.
The BMW dealer I went to was a text book "number eating" salesman, while I persisted that I just wanted to check the product out.
At the Alfa dealership it was a lot diffirent, budgets/numbers/finance were for the end of the deal, first give a look around at the model range, let me check out+hear the 8C (while I was looking for a diesel 159!) and gave me a test drive in both the sedan and the SW (went to pick up my fiancée with it).

Bought a 159 right away and "bought" another one when some blonde tt frontal hit me.

Almost all dealers were the same, but the Opel (Insignia) and BMW (3-series) were by far the worst in the "no hart for their products, obsessed with numbers" department.

So to the bmw dealer: I DON'T CARE I GET YOUR REAR FOLDING SEATS AT 50% DISCOUNT, I WANT TO CHECK OUT THE CAR FIRST.