What can I expect to happen?

[Elskeggso]

Bought a 328i from a dealer about 3 weeks ago (with a warranty), after about 2 and a half weeks it seemed like the water pump went (overheated, loss of coolant etc) so I have stopped driving it, and told the dealer what has happened. Eventually the dealer told me to book the car in with a garage, tell the warranty company what the garage diagnose as the problem and go from there.

Unfortunately the warranty company is VGS, what happens if they want nothing to do with it? Am I left with a dog if there is more damage than just a water pump failure? Does the dealer hold any responsiblity seeing as it happened so shortly after buying it? Thanks

[paoloh]

Regardless of the warranty company, in such a short period of time, the dealer is legally obligated to repair or refund in full.

[Elskeggso]

As I haven't booked a recovery into a garage yet, should I first say something to the dealer about rejecting the car if it all goes tits up? Is there an unwritten rule of how long the dealer is obligated?

[davel*]

Got a feeling its 6 months - not entirely sure tho

If they start kicking up a fuss I've done that job myself (its a weak point on E36s) and its a doddle.

[Jasandjules]

paoloh said:

Regardless of the warranty company, in such a short period of time, the dealer is legally obligated to repair or refund in full.

Pretty much this.

[Elskeggso]

Right, warranty company are only paying half, am I right in expecting the dealer to reimburse me with the outstanding amount?

[theaxe]

Elskeggso said:

Right, warranty company are only paying half, am I right in expecting the dealer to reimburse me with the outstanding amount?

Yep, I'd say so.

[paoloh]

theaxe said:

Elskeggso said:

Right, warranty company are only paying half, am I right in expecting the dealer to reimburse me with the outstanding amount?

Yep, I'd say so.

The dealer HAS to!