Cannot believe dealership attitudes
Discussion
Time for a rant, Went to Audi today to look for replacemnt to wifes ML merc.Simple want convertable but top of the range.
Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
leon britton said:
Time for a rant, Went to Audi today to look for replacemnt to wifes ML merc.Simple want convertable but top of the range.
Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
Very similar feelings when jumping around Audi/BM/Merc. With both BMW and Audi I've had good experience after putting down the money, before then they just aren't interested.Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
But in their defence, they probably do get a lot of time-wasters... But still for mega money on cars they probably should care a little bit more.
By the way I'm an S5 Cabrio driver (well will be in 2 weeks), so pleased to hear they seemed the best you spoke to.
i do agree that turning up in the right car does effect the attitude of dealers. when i was looking at gettin a z4 a few years back i would go to dealers in my civic type r n got bad attitude. when i had the z4 and went to look at a lexus they couldnt be more helpful
Edited by DaGuv on Sunday 18th April 18:18
I don't understand the OP.
He says that he went to an Audi dealer, but then talks about 'Merc guy' and 'BMW guy'.
And there's more gobbledegook I can't fathom but can't be bothered to copy/paste either.
Maybe if the OP speaks like he types, the saleman (salesmen?) had an equally hard time?
They are to a man and by and large utter tools!
I have over the years met 2 or 3 out of say 30 or 40 who I would consider to be half decent and for each one I have spent good money with.
The crowning example of good service had to be Merc Leicester where I bought the CL (pre Kleeman) where I went up in my daily driver T Reg V40, looking like a reject from the local park bench (had been sorting out the garage floor!) chap welcomed me, asked me what I was after and when I said so didn't bat an eyelid and proceeded to talk me through the cars they had (3 of) and then had a sit down to look at what was in the dealer network and eventually sold me the one he had even though it was a little older than what I was after.
I took it back after it had been 'looked at' by Kleeman and let him have a proper go!!! He loved every minute!
On the flip side I wandered up to Sytner Leicester a few months ago to have a gander at an M6 as I did think about chucking in the CL and even though I was in decent clobber and the CL I was treated like dirt!
So my take, like all walks of life there are good and bad... As far as car sales go it seems the bad outweigh the good!
I have over the years met 2 or 3 out of say 30 or 40 who I would consider to be half decent and for each one I have spent good money with.
The crowning example of good service had to be Merc Leicester where I bought the CL (pre Kleeman) where I went up in my daily driver T Reg V40, looking like a reject from the local park bench (had been sorting out the garage floor!) chap welcomed me, asked me what I was after and when I said so didn't bat an eyelid and proceeded to talk me through the cars they had (3 of) and then had a sit down to look at what was in the dealer network and eventually sold me the one he had even though it was a little older than what I was after.
I took it back after it had been 'looked at' by Kleeman and let him have a proper go!!! He loved every minute!
On the flip side I wandered up to Sytner Leicester a few months ago to have a gander at an M6 as I did think about chucking in the CL and even though I was in decent clobber and the CL I was treated like dirt!
So my take, like all walks of life there are good and bad... As far as car sales go it seems the bad outweigh the good!
Edited by 550Hep on Sunday 18th April 18:22
V8mate said:
I don't understand the OP.
He says that he went to an Audi dealer, but then talks about 'Merc guy' and 'BMW guy'.
And there's more gobbledegook I can't fathom but can't be bothered to copy/paste either.
Maybe if the OP speaks like he types, the saleman (salesmen?) had an equally hard time?
well, I managed to get a test drive in a puma of all things.
It lasted no longer than 1 minute 30 seconds... seriously.
You know the salesman takes you off the forecourt, along the road into the nearest layby or side road to switch drivers... well he did this and let me drive back to the forecourt from there.... i got one left turn and a go on a straight up to 30mph.... considering i want a puma for its handling abilities, I could have done with more than a left turn out of a side road onto the main road.....
I didnt buy it.
ETA- I arrived in a car worth three times as much as the puma!!!! (not the BMW)
It lasted no longer than 1 minute 30 seconds... seriously.
You know the salesman takes you off the forecourt, along the road into the nearest layby or side road to switch drivers... well he did this and let me drive back to the forecourt from there.... i got one left turn and a go on a straight up to 30mph.... considering i want a puma for its handling abilities, I could have done with more than a left turn out of a side road onto the main road.....
I didnt buy it.
ETA- I arrived in a car worth three times as much as the puma!!!! (not the BMW)
Edited by simple101 on Sunday 18th April 18:25
HowMuchLonger said:
Papa Hotel said:
How does someone who writes like you get an F430 and a VXR8?
Equally stupid comment: How does someone who writes like you get an Escort and Bravo?leon britton said:
Time for a rant, Went to Audi today to look for replacemnt to wifes ML merc.Simple want convertable but top of the range.
Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
Frankly if you got a different reaction if you'd turned up in a different car then are they people you want to buy from? Audi guy ok , had 2 vehicles previous from same dealer and quit informative on s5
Merc guy ok ( not over keen )wanted c500 but new car so not a lot of info available
BMW guy, wanted to look at m6 convertable, and the guy was clue less and just watched us walk out ( 90k car )
Jaguar guy, went in my vxr8 ( prob thought I had stolen it heheh )wanted info on xkr convertable.
he was out on another test drive and never even called us back.I called end of today and got a, well I will call you tomorrow .
(75k )
Wonder If we would have had a different reaction had we gone in our 430 Spider.
Rant over
Your views on dealerships would be of interest, thanks
I just don't understand how some dealers are in business the way they behave... However, just keep trying, eventually you will find one who is helpful, nice etc.. and you will want to buy from.
Papa Hotel said:
V8mate said:
I don't understand the OP.
He says that he went to an Audi dealer, but then talks about 'Merc guy' and 'BMW guy'.
And there's more gobbledegook I can't fathom but can't be bothered to copy/paste either.
Maybe if the OP speaks like he types, the saleman (salesmen?) had an equally hard time?
Lonely Sunday guys?
slipstream 1985 said:
HowMuchLonger said:
Papa Hotel said:
How does someone who writes like you get an F430 and a VXR8?
Equally stupid comment: How does someone who writes like you get an Escort and Bravo?
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