Discussion
Hopefully, they will go under, only happy to take your money, but will defy EU rules on compensation, barstewards.
Ryanair refuse to compensate travellers .Ryanair boss Michael O'Leary has insisted his airline will defy compensation rules for stranded passengers.
The budget airline warned passengers it will not be held liable for their extra hotel and restaurant bills after they were stranded due to the ash cloud.
Mr O'Leary said customers will be refunded their original ticket price but no more, a refusal to abide by EU consumer rules.
The airline boss met authorities in Dublin and says he will see Ireland's Commission for Aviation Regulation in court rather than pay.
The Irish Government's emergency task force has said that if people are unhappy with compensation state bodies will fight their corner.
Ryanair carries around 220,000 passengers across Europe everyday but Mr O'Leary said he could not estimate how many had been stranded.
All UK airports reopened on Wednesday morning after closing for nearly a week due to the volcanic ash cloud.
Ryanair refuse to compensate travellers .Ryanair boss Michael O'Leary has insisted his airline will defy compensation rules for stranded passengers.
The budget airline warned passengers it will not be held liable for their extra hotel and restaurant bills after they were stranded due to the ash cloud.
Mr O'Leary said customers will be refunded their original ticket price but no more, a refusal to abide by EU consumer rules.
The airline boss met authorities in Dublin and says he will see Ireland's Commission for Aviation Regulation in court rather than pay.
The Irish Government's emergency task force has said that if people are unhappy with compensation state bodies will fight their corner.
Ryanair carries around 220,000 passengers across Europe everyday but Mr O'Leary said he could not estimate how many had been stranded.
All UK airports reopened on Wednesday morning after closing for nearly a week due to the volcanic ash cloud.
Vipers said:
Hopefully, they will go under, only happy to take your money, but will defy EU rules on compensation, barstewards.
Ryanair refuse to compensate travellers .Ryanair boss Michael O'Leary has insisted his airline will defy compensation rules for stranded passengers.
The budget airline warned passengers it will not be held liable for their extra hotel and restaurant bills after they were stranded due to the ash cloud.
Mr O'Leary said customers will be refunded their original ticket price but no more, a refusal to abide by EU consumer rules.
The airline boss met authorities in Dublin and says he will see Ireland's Commission for Aviation Regulation in court rather than pay.
The Irish Government's emergency task force has said that if people are unhappy with compensation state bodies will fight their corner.
Ryanair carries around 220,000 passengers across Europe everyday but Mr O'Leary said he could not estimate how many had been stranded.
All UK airports reopened on Wednesday morning after closing for nearly a week due to the volcanic ash cloud.
I can't stand the man and the way he runs his business, but on this point I agree with him. It's not the airlines fault that they can't fly, so why should they be liable for the extra costs. If people haven't taken out travel insurance to cover this then tough.Ryanair refuse to compensate travellers .Ryanair boss Michael O'Leary has insisted his airline will defy compensation rules for stranded passengers.
The budget airline warned passengers it will not be held liable for their extra hotel and restaurant bills after they were stranded due to the ash cloud.
Mr O'Leary said customers will be refunded their original ticket price but no more, a refusal to abide by EU consumer rules.
The airline boss met authorities in Dublin and says he will see Ireland's Commission for Aviation Regulation in court rather than pay.
The Irish Government's emergency task force has said that if people are unhappy with compensation state bodies will fight their corner.
Ryanair carries around 220,000 passengers across Europe everyday but Mr O'Leary said he could not estimate how many had been stranded.
All UK airports reopened on Wednesday morning after closing for nearly a week due to the volcanic ash cloud.
Everyone knows Ryanair don't give a toss about the customer, what they offer are cheap fares. Nothing else.
You hear it on here all the time, people saying they use ryanair because they're cheap, they accept if it all goes wrong they'll have to buy another flight or claim on their travel insurance to somehow get home again. They're the ones now sleeping for a week in Calais and hiring taxis from Barcelona to the U.K.
There was a bloke from thomson on sky news saying they were paying for 45,000 delayed people to stay in hotels around the world. Even people who had just booked a flight with them. Thomas Cook are doing the same. BA and Virgin are all flying people home after looking after them in hotels. I'm not sure what easyjet do in these situations. I think they just let you re book your flight when one is available.
Now ryanair appear to be reluctant to even pay the minimum EU compensation rules and instead simply refund the price of the ticket. Perhaps its just another publicity stunt?
You hear it on here all the time, people saying they use ryanair because they're cheap, they accept if it all goes wrong they'll have to buy another flight or claim on their travel insurance to somehow get home again. They're the ones now sleeping for a week in Calais and hiring taxis from Barcelona to the U.K.
There was a bloke from thomson on sky news saying they were paying for 45,000 delayed people to stay in hotels around the world. Even people who had just booked a flight with them. Thomas Cook are doing the same. BA and Virgin are all flying people home after looking after them in hotels. I'm not sure what easyjet do in these situations. I think they just let you re book your flight when one is available.
Now ryanair appear to be reluctant to even pay the minimum EU compensation rules and instead simply refund the price of the ticket. Perhaps its just another publicity stunt?
anonymous said:
[redacted]
That's it 100%.Two single flights and extraordinary circumstances = No compensation.
Ryanair themselves possibly wouldn't be entitled to as much compensation as they've not looked after any of their passengers. Perhaps this is a move to reduce payouts to those other airlines that have payed out millions in looking after theirs.
Edited by el stovey on Thursday 22 April 07:14
el stovey said:
fatboy b said:
I refuse to use them now. I encourage others to do likewise.
If you get a cheap flight then you're the winner but you're on your own if it all goes wrong. Most of the cleverer ryanair customers know this and simply make sure they have really good travel insurance.
el stovey said:
fatboy b said:
I refuse to use them now. I encourage others to do likewise.
If you get a cheap flight then you're the winner but you're on your own if it all goes wrong. Most of the cleverer ryanair customers know this and simply make sure they have really good travel insurance.Ryanair in customer service shocker. For the umpteenth time.
Invariably passengers who fly by Ryanair want the moon on a stick. You've paid 8p for the flight, which is less than cattle pay to be in cargo. Expect to be treated like cargo and when you get to desired destination, rejoice in telling everyone you know it cost 8p and budget airlines are the future and you will be spending the extra on renting a sunbed for the week and an England towel.
When everything goes wrong and you are herded about like cattle with no compensation for monetary loss or basic human rights for an incident which isn't actually their fault for a change, you can't complain because you signed your life away by parting with that 8p...
Invariably passengers who fly by Ryanair want the moon on a stick. You've paid 8p for the flight, which is less than cattle pay to be in cargo. Expect to be treated like cargo and when you get to desired destination, rejoice in telling everyone you know it cost 8p and budget airlines are the future and you will be spending the extra on renting a sunbed for the week and an England towel.
When everything goes wrong and you are herded about like cattle with no compensation for monetary loss or basic human rights for an incident which isn't actually their fault for a change, you can't complain because you signed your life away by parting with that 8p...
Vipers said:
el stovey said:
fatboy b said:
I refuse to use them now. I encourage others to do likewise.
If you get a cheap flight then you're the winner but you're on your own if it all goes wrong. Most of the cleverer ryanair customers know this and simply make sure they have really good travel insurance.I'm not surprised at all but I would never book a flight with ryanair.
The difference in this case is that it is EU law.
Its not just ryanair deciding to be s
tty with customers, thats expected.
But they're refusing to abide by the law. The law they were quite happy to fly under til this happened.
Remove their European operating licence. fk em.
Hate the damn airline and it's arse of a boss.
Its not just ryanair deciding to be s
tty with customers, thats expected.But they're refusing to abide by the law. The law they were quite happy to fly under til this happened.
Remove their European operating licence. f
k em.Hate the damn airline and it's arse of a boss.
fatboy b said:
I refuse to use them now. I encourage others to do likewise.
I wish I could, and if I wasn't so lazy, I would.I think the man is a crook. I hate his livery (headaches), his marketing, his continual high-volume adverts throughout his flights, the fact that his prices are misleading to say the least, and everything else I haven't mentioned.
But, there are two European routes I fly regularly, and they're the only airline that flies those routes. I could go by train or by car, but each three hour journey (door to door) would become 12-24 hours.
I would dearly love somebody else to move in on those routes, becassue I'd drop Ryanair like a shot.
Yes, I know, "Put up or shut up", "Vote with your feet" etc....
Edited by Doofus on Thursday 22 April 09:07
Ryanair are often not that cheap. They are always awful to travel on, and seem to go out of their way to make the entire experience from booking, to paying, to checking in, to actually travelling as downright unpleasant as possible.
If there is an alternative I will always take it.
The alternative is sometimes more expensive, sometimes cheaper. It's always nicer.
I do tend to agree with them in this instance but I'm damned if I'm going to say so.
If there is an alternative I will always take it.
The alternative is sometimes more expensive, sometimes cheaper. It's always nicer.
I do tend to agree with them in this instance but I'm damned if I'm going to say so.
lawrence567 said:
In all honesty they are cheap..
We went to barcelona with them from Bristol.
£25 Return inc all taxes.
We missed our flight home by about 10minutes.
So we booked another one.
One way it cost £75 inc all taxes.
I still think £100 return for the distance your going is bloody cheap.
Sure but if you'd been in Barcelona during the volcano you'd be either paying for your accommodation untill you could buy another ryanair flight or having to find your own way home by land or sea.We went to barcelona with them from Bristol.
£25 Return inc all taxes.
We missed our flight home by about 10minutes.
So we booked another one.
One way it cost £75 inc all taxes.
I still think £100 return for the distance your going is bloody cheap.
Then when you eventually got home, they'd be refusing to pay you minimum compensation that you're legally entitled to under EU law.
Edited by el stovey on Thursday 22 April 09:18
lawrence567 said:
In all honesty they are cheap..
We went to barcelona with them from Bristol.
£25 Return inc all taxes.
We missed our flight home by about 10minutes.
So we booked another one.
One way it cost £75 inc all taxes.
I still think £100 return for the distance your going is bloody cheap.
Yes thats fine if you book in advance. But dont forget the extra £5 or so just to use your credit/debit card. What else am I f*cking meant to do? Send them £20 in the post? We went to barcelona with them from Bristol.
£25 Return inc all taxes.
We missed our flight home by about 10minutes.
So we booked another one.
One way it cost £75 inc all taxes.
I still think £100 return for the distance your going is bloody cheap.
Then there are the check in/luggage fees.... I think also add another £20 or so onto the flight. Add it all up and it does not come cheap.
I recently booked a three day trip via Last Minute to Lisbon. I had the choice of using a low cost airline. e.g Ryanair which appeeared to be cheaper but once you factor in the extra costs lugged in. it worked out more expensive than Portugal's National Airline. I also know if I fly with a real carrier, if something goes wrong like I miss a flight or they misprint one initial in my boarding card I wont have to pay anything extra to change.
Edited by fizz876 on Thursday 22 April 09:27
Edited by fizz876 on Thursday 22 April 09:46
fatboy b said:
el stovey said:
fatboy b said:
I refuse to use them now. I encourage others to do likewise.
If you get a cheap flight then you're the winner but you're on your own if it all goes wrong. Most of the cleverer ryanair customers know this and simply make sure they have really good travel insurance.People assume they're cheaper because of all the hype marketing they do and many don't bother to check other airlines such as BA and Lufthansa who are often significantly cheaper. Still, good for people like me because I can fly with a full service airline for less than the likes of Ryan Air and have a half empty aircraft while not lining the pockets of greedy and selfish idiots like O'leary
cazzer said:
The difference in this case is that it is EU law.
Its not just ryanair deciding to be stty with customers, thats expected.
But they're refusing to abide by the law. The law they were quite happy to fly under til this happened.
Remove their European operating licence. fk em.
Hate the damn airline and it's arse of a boss.
I agree with you cazzer. Every other european airline and travel company is capable of abiding by the law and so must Ryanair. If Ryanair cannot, then there must be a problem with their business model and they should suffer as a result. If this means that they must increase their prices inorder to have contingency for an incident as extreme as this, then so be it. If people then stop using Ryanair as a result then yippee. I cannot stand the Airline, their philospohy or the git that runs it. I flew with them once. NEVER again.Its not just ryanair deciding to be s
tty with customers, thats expected.But they're refusing to abide by the law. The law they were quite happy to fly under til this happened.
Remove their European operating licence. f
k em.Hate the damn airline and it's arse of a boss.
Edited by RadarvT on Thursday 22 April 10:20
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