i have had the same problem as you. i managed to speak to sombody today and my parts are on there way finally. i think there is a family illness so we can forgive him that one. andy
Ordered some slave seals on Monday, he was on the phone to confirm the address within an hour and they were posted the same day and are now on my desk. Sound company, done business with Keith several times.
I've never ordered on-line though. I always give Keith a call and do things over the phone. He can be a little had to get hold of at times but the super speedy delivery more than makes up for that !