Customer Service

[Vespula]

I have a TalkTalk phone and broadband service, THEY called ME yesterday:

ring ring....ring ring
Me: Hello
TT: Hello, this is TalkTalk, we would like to discuss your account.
Me: OK.
TT: Please provide your full name and address.
Me: No.
TT: Why not?
Me: Because I don't want to.
TT: Then we can't proceed with this call.
Me: OK.
TT: Goodbye.
Me: Goodbye.

[Scott330ci]

[ymwoods]

Yeah I do the same thing to all of them including people like the bank etc. I just tell them that if its important I will call them back on the customer services number so I know who I am talking to and to just note down who they are in my customer notes so that I can be put through to them.

[southendpier]

Scott330ci said:

[iggletiggle]

Scott330ci said:

This is becoming like Face palm!

[HellDiver]

They rang the missus last week, demanding she take out another 18 month contract. The missus finally got them to agree to only a 12 month one. Letter came through yesterday saying "thanks for renewing your 18 month contract".