Ipod cable killed my sat nav!

[tnw]

I got a new A5 two weeks ago with the Technology Package High, including the full screen MMI and about 300 buttons around the gearstick

All was good with the car except I couldn't use the ipod connectivity as the dealer did not have the Ipod to MMI cable in stock. They finally provided the cable yesterday, the ipod connected fine and works a treat. The issue is that ever since i've had the ipod connected the Sat Nav has stopped working. It used to work fine, but now reports 0 satellites found and says 'Navigation not activated' whenever I try to input a destination. The map view is stuck in one place, but I can roam around it with the joystick. Even when I disconnect the ipod the sat nav is still not picking up any satellites. I've only ever connected and disconnected the ipod with the ignition off in an attempt to avoid these sorts of issues although I am assuming it should all be hot-plugable anyway?

I've tried a factory reset of the Nav system only & the 3 button combo to do a complete MMI re-boot, but with no effect. Any ideas?

I've got a call in with the dealership, but was wondering if there was an easy fix?

Ta

[Dr G]

Does the ipod cable have a little blue band around the ipod connector end? The old ones (black band) don't work with the newest AMI units. Unsure if this could cause a problem.

The fault you describe is like RNS-E navigation cars do when the antenna fails.

[tnw]

Dr G said:

Does the ipod cable have a little blue band around the ipod connector end? The old ones (black band) don't work with the newest AMI units. Unsure if this could cause a problem.

The fault you describe is like RNS-E navigation cars do when the antenna fails.

Hi, yes it does have the blue band on the cable, but at the MMI end. The symptom is just as you say, like the physical connection to the GPS receiver has been lost.