MMI Mute Problems

[Bozzer]

Hi everyone, I have a 2007 Allroad that has lost all sound/audio for the radio, CD, nav system, phone and the MMI. The mute icon appears on the centre screen and I cannot get it to turn off. Also I cannot access the sound control functions when I am in radio or CD mode.

All other functions appear normal. I was wondering if anyone has seen this problem before and if they were able to solve it?

[goldblum]

Try Craigyb on the RS 246 forum. Audi actually use him sometimes.

Edited by goldblum on Tuesday 22 June 18:47

[00161wj]

Does your rear washer jet work? If it does then try an mmi reset, done by holding down 3 buttons, i think there stated in the handbook which ones.
If however your rear washer doesnt work then your pipe may be adrift in the NSR boot area, handly right above where your sound amplifier etc lives!

[Bozzer]

Thanks Goldblum, will give him a try

[Bozzer]

Hi Goldblum, sorry I did not read down far enough last time. I have tried the reset procedure with no luck. Good news(?) is that the rear wash wipe works fine so I do not appear to have been washing the sat nav/amps etc. Again, many thanks for your help.

[goldblum]

You're welcome.