lamans.org tickets for la mans classics have not arrived!
lamans.org tickets for la mans classics have not arrived!
Author
Discussion

caz_manc

Original Poster:

525 posts

224 months

Thursday 24th June 2010
quotequote all
Did anyone else buy tickets from this website?

Just I ahve been trying to get hold of them by email, and they ahve not answered, and I just can't find a phone number to phone them for a chat.

I ahve not received the tickets and don't actually know what do you?

Does anyone have any ideas?

Caroline

Nick M

3,632 posts

252 months

Thursday 24th June 2010
quotequote all

I ordered mine from them back in early May, and mine haven't arrived either.

A little patience may be required when it comes to them answering e-mails - they're probably fairly busy at the moment, but even when they're not they're not reknowned for being the quickest people to reply to e-mails wink. The e-mail they show on the site is:

support.ticket@lemans.org

Is that the one you tried ?

Also, there is a phone number on the site, which is found here:

http://ticket.lemans.org/apropos/contact.asp

It is +33 (0)892 697 224


HTH


MaestroDave

150 posts

231 months

Thursday 24th June 2010
quotequote all
I guess you mean lemans.org - who are the ACO, the official race organisers. There phone number is in the contacts page: Téléphone : +33 (0)892 697 224

You may have inadvertantly bought the tickets on the basis of collecting them when you arrive - a phone call would quickly confirm this.

If you don't mean lemans.org, and infact there was a website lamans.org at some point - i think it's safe to say you've been had.

Mark B

1,671 posts

294 months

Thursday 24th June 2010
quotequote all
Mine arrived Tuesday woop woop

smile

caz_manc

Original Poster:

525 posts

224 months

Thursday 24th June 2010
quotequote all
Yes I did mean lemans.org. For some reason that phone number isn't working, but then again it could be our companies phone, so will try when I get home.

I am a little more comfortable now, that you all have said it is the official site. I throught it was but I have been starting to worry, as I did send them a couple of email at the time of booking which was five weeks ago, as I couldn't for some reason select UK on the country dropdown for where I wanted them to send it to. I did try french and UK words for our country but in the end just couldn't find it. I thougth it was a website glich, so have been eamiling them.

I assume, if everything goes wrong, I can just take the documentation of the sale and they can print me another one at the circuit? Has anyone every done that?

Nick M

3,632 posts

252 months

Thursday 24th June 2010
quotequote all

The country selection was a bit tricky, but it's under there as "Royaume Uni" or something like that.

It may be that, because the country wasn't quite right, they're holding the tickets for your arrival, in which case taking the e-mail confirmation, etc. would be the way forward.

I'm hoping mine turn up soon as I need to pass some on to one of the other members in our group who is travelling down separately, but there's still time before we depart so I'm not worrying *too* much... Yet...

chevronb37

6,472 posts

215 months

Thursday 24th June 2010
quotequote all
We booked the whole week away through a specialist tour operator and they haven't yet received their tickets yet either. Getting a bit close now...

James P

3,036 posts

266 months

Thursday 24th June 2010
quotequote all
Mine arrived last week.

OP did you pay for delivery or to collect from the ticket office - I am not sure which is the default. If delivery you should get an email giving you a UPS tracking number.

gdaybruce

765 posts

254 months

Thursday 24th June 2010
quotequote all
I had an e-mail yesterday from UPS advising that a package would be delivered today - from past experience this will be the tickets.

unfazed

8 posts

247 months

Thursday 24th June 2010
quotequote all
Still not received my Granstand tickets from Team Langoustine, anyone else using them and have you received your tickets yet ?

leyorkie

1,813 posts

205 months

Thursday 24th June 2010
quotequote all
I have one set of tickets(4) but when I called at the Museum 2 weeks ago I was told very busy with 24 hours - come back later. Planning to call in next week should be ready then.

wezo

250 posts

313 months

Thursday 24th June 2010
quotequote all
If its of interest, 1st Tickets e-mailed me last Thuirsday to say the ACO have been busy with the 24 hours; and they were now expecting to receive tickets for the Clasic for onward dispatch this week and I should receive mine by the 1st of July, so I'm trying not to panic until then....

lowdrag

13,183 posts

242 months

Thursday 24th June 2010
quotequote all
I live here and went to the ticket office to see what the hell is up. I haven't had my internal parking pass despite many emails. They shrugged their shoulders saying that the admin is up to Petersport who run the event. So I telephoned the guy who, despite previous conversations, had no idea who I was and asked if I was driving a Morgan. 10 minutes later he finally found the details of my C-type which they had asked to put on display and baldly stated that "oh yes, the pass is in the post tonight". If you have problems with tickets, then please phone here - they speak english:-

+33 1 42 59 73 40

I'll look forward to seeing here what they say. Fred Karno's circus comes to mind.

Nick M

3,632 posts

252 months

Thursday 24th June 2010
quotequote all

I tried calling one of the larger car clubs because a message on their forum indicated that they may have had some spare grandstand seats available.

Unfortunately the lady I spoke to explained that no they didn't have any spares, and indeed they were trying to get hold of some more tickets because the allocation of seats they had been promised hadn't materialised in full !! A bit awkward considering people had already paid for them...

Firefoot

1,600 posts

246 months

Thursday 24th June 2010
quotequote all
Mine turned up by UPS yesterday.

blackcossiestu

466 posts

208 months

Thursday 24th June 2010
quotequote all
wezo said:
If its of interest, 1st Tickets e-mailed me last Thuirsday to say the ACO have been busy with the 24 hours; and they were now expecting to receive tickets for the Clasic for onward dispatch this week and I should receive mine by the 1st of July, so I'm trying not to panic until then....
Yeah same here....Brian has never failed us in the past though biggrin

NormanD

3,208 posts

257 months

Friday 25th June 2010
quotequote all
I allways collect my tickets for the 24Hr as well as the Classic, not going to pay UPS prices


BoRED S2upid

21,035 posts

269 months

Friday 25th June 2010
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Mine turned up this week. No ACO membership card though so will go and have a chat when I get there as I might need that for next years Le Mans.

ferrari spider

1,107 posts

203 months

Friday 25th June 2010
quotequote all
Got mine today by post.

blackcossiestu

466 posts

208 months

Friday 25th June 2010
quotequote all
Same here.....I was straight in the garage putting my Maison Blanche pass in the windscreen :lol: