Anyone used KUDOS?
Author
Discussion

Trellis

Original Poster:

590 posts

268 months

Monday 9th August 2010
quotequote all
Hi all,

My pride and joy E39 M5 has just been hit by a very elderly gent whilst it was parked! Sadly the old boy was unable to steer his car effectively enough to avoid my car amongst a line of neatly parked vehicles as he 'turned' a corner. Hmmmm.

SO - I have to get my car sorted, its not major damage, but will need a bumper, headlight etc.

Now I took it to a local insurance approved bodyshop and the owner pointed me at a Company called KUDOS who deal with no fault claims on behalf of the innocent party by dealing with the entire claim process from the at fault insurers and providing benefits in excess of those you might receive normally such as a like for like courtesy car.

Has anyone else used this company in similar circumstances?

Are they reputable?

One of the advantages is quoted as being it takes away all the to-ing and fro-ing with forms etc when two insurance companies are involved, and the at fault insurer is more interested in minimising costs and less interested in getting your car fixed to the proper high standard.


Papa Hotel

12,760 posts

211 months

Monday 9th August 2010
quotequote all
Naming and shaming isn't allowed. However, you can draw your own conclusion if no-one says anything...

Why use a third party anyway?

Trellis

Original Poster:

590 posts

268 months

Monday 9th August 2010
quotequote all
oh sorry, I was anticipating positive responses not naming and shaming. I am interested to hear endorsements not horror stories....


Papa Hotel

12,760 posts

211 months

Monday 9th August 2010
quotequote all
Trellis said:
oh sorry, I was anticipating positive responses not naming and shaming. I am interested to hear endorsements not horror stories....
My point was that since no-one has replied, you might draw the conclusion that there are no endorsements.

mat13

1,977 posts

210 months

Monday 9th August 2010
quotequote all
If you are looking at going down this route the pistonheader anniesdad does this sort of work and i have only heard good things about him on these forums.

The Moose

23,677 posts

238 months

Monday 9th August 2010
quotequote all
Europa Consultants should be your first and last stop. Speak to a chap called Mike Chandler (mikechandler on this forum!!). Top bloke and really helpful.

Cheers

The Moose

Trellis

Original Poster:

590 posts

268 months

Tuesday 10th August 2010
quotequote all
Papa Hotel said:
Trellis said:
oh sorry, I was anticipating positive responses not naming and shaming. I am interested to hear endorsements not horror stories....
My point was that since no-one has replied, you might draw the conclusion that there are no endorsements.
My post had only been up 20 minutes!!!!rolleyes

Trellis

Original Poster:

590 posts

268 months

Tuesday 10th August 2010
quotequote all
Thanks The Moose and Matt for your comments.

I'm speaking to a couple of people today and will perhaps contact your recommendations if needs be.

Andy_GSA

518 posts

211 months

Tuesday 10th August 2010
quotequote all
Why nit just contact the third party's insurer and claim directly from them if it's as simple a claim as it seems? I was in a similar situation to you a few months ago, did this with no forms to fill in and just. A couple of phone calls to the body shop (of my choice) and hire car company to sort out times and dates and that was all it took. All authorised directly by the insurer so no possibility of any comeback later if for example there was a dispute about the cost of the hire car.

Ean218

2,044 posts

279 months

Tuesday 10th August 2010
quotequote all
Some of these claims handling firms are verging on fraudulent and are the reason our insurance premiums are so high.

I notice you have still not received any recommendations for Kudos...

Stu R

21,641 posts

244 months

Tuesday 10th August 2010
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Another recommendation for Anniesdad / Europa on here. Steve and co have helped quite a few PHers out, me included, and they're nothing short of excellent. As has been said previously though, it really doesn't sound like you'd be needing that sort of service as it's fairly cut and dry in terms of liability.

In the past with these kinds of situations I've just called my insurer to get them to deal with the other party's insurers, being as they know what they're doing and they're an insurance co. I've always assumed there's much less chance of getting messed about.

I won't say avoid the company you mention as I've no experience of them directly. I would strongly advise some time spent using google when it comes to deciding who to use, however.