what are my options (dealer bought car, gearbox issue)

[WhoreSaab]

Afternoon everyone.

I recently bought my latest car from a dealer a week ago, its developed a clunk when going into drive.

It came with an 'rac gold' warranty, but I would like to know what my options are (save getting the gearbox fixed at my expense) as I suspect the rac warranty to be of little worth).

[catman]

In my view, the warranty only adds to your legal rights. The car must be fit for purpose, and if the gearbox proves to be faulty so soon after purchase, then you would either expect the Dealer to repair it, or to give you your money back.

Tim

[frosted]

I'm not sure with rac, the aa one only covered up to £1000 per claim

[Paul Drawmer]

Best approach the selling dealer first to see what they say.

[WhoreSaab]

does the fact that they supplied the car with a warranty mean that the dealer has no obligation to fix the issue?

As thats kind of what the dealer implied, flat out denying they ever had to supply a warranty at time of purchase.

[Paul Drawmer]

Oh dear, trading standards it is then.

[WhoreSaab]

I've text the dealer, asking how the issue can be rectified, I wait with baited breath

[Arese]

weSaab said:

I've text the dealer, asking how the issue can be rectified, I wait with baited breath

Read this. You are covered by the Sale of Goods Act.

Don't take any crap from the dealer. Forget texting him, ring him. If he doesn't play ball, write to him and post it Recorded Delivery. You need to return the car to him with the keys so that he can repair it. Don't invoke the warranty, you have no need to.

Good luck. Keep us posted.

[john_p]

The warranty is an "add on", it does not mean the dealer can forget his obligations under the Sale of Goods Act (etc)

Here is some reading
http://www.adviceguide.org.uk/index/c_secondhand_c...

A clunking gearbox sounds concerning and I would suspect a new autobox is on the horizon. If it was me, I'd reject the car and demand a refund, given you've only had it a week. Also, write to him, not text, so there is a record.

What car is it? The Saab?

[hornetrider]

weSaab said:

I've text the dealer, asking how the issue can be rectified, I wait with baited breath

Text?!

FFS man get on the phone, you big pussy.

[WhoreSaab]

in the office atm so can't ring, Im in Blackburn (about 5hrs away from the dealer), will follow up with a phone call when I return to essex.

[Denis O]

If he's a decent guy you should be OK.

The fact that 2nd hand car dealer and decent guy are diametrically opposed be prepared for a fight with a bunch of toothless tossers for company (SOG, Consumer Direct, Trading Standards, Small Claims procedure) at the end of which you will probably get a judgement in your favour which will then be impossible to enforce without further recourse to the courts etc, etc, etc......I'm sure you get the picture.

[WhoreSaab]

Where are my manners, thanks for all the help so far.

I suspect this person won't be one of those helpful dealers

[unpc]

FFS what's wrong with people now days. It's like that goon who was going to give his mate a stiff talking to by email. Talk to them, stop texting.

[edo]

DRIVE to the dealers.

Be polite and friendly. Show them the issue. Ask them how they would like to rectify it.

[Big_Dog]

Denis O said:

If he's a decent guy you should be OK.

The fact that 2nd hand car dealer and decent guy are diametrically opposed be prepared for a fight with a bunch of toothless tossers for company (SOG, Consumer Direct, Trading Standards, Small Claims procedure) at the end of which you will probably get a judgement in your favour which will then be impossible to enforce without further recourse to the courts etc, etc, etc......I'm sure you get the picture.

What Denis said. I spent 6 months of my life with a messer of a car dealer. If he had a car lot I was tempted to drive it into the middle of his stock and set light to it. Best of luck. Keep us posted.