Cant access play.com - help please

[Plotloss]

Are you getting any sort of error?

[nizza]

For some reason my computer wont let me access play.com and other sites. Even if I try to go through google it wont get through. Are there some settings i need to adjust? Advice appreciated.

[nizza]

It says opening page at the bottom but then tales ages and then I get the "this page cannot be displayed" message "with cannot find server"?

[Plotloss]

Have you installed a firewall recently?

Dialup or DSL?

Is your ISP suffering difficulties with DNS?

[docevi1]

what sort of connection are you using, broadband or dialup, are you on a home network if so what sort?

[nizza]

Not on a network. Broadband. Norton internet security. Weird that it will let me on some sites but not others.

[nizza]

Plotloss said:

Is your ISP suffering difficulties with DNS?

How do i find out if it is?

[leosayer]

Forgive me for being obvious but have you tried typing the full url ie www.play.com.

Also try www.playusa.com

[nizza]

Playusa works fine. play.com still no joy.

[squirrelz]

Drop to a command line and type

nslookup www.play.com

should get back something like

Name: www.play.com
Addresses: 213.167.82.92, 213.167.82.93

If you don't, its a dns server problem.

if that works try

telnet www.play.com 80
then
GET /
and see if you get a load of gibberish back (raw HTML).

If that works, you've probably got some problem with your browser, if not, it could be a firewall or transparent proxy problem.

[nizza]

Now I'm really pi$$ed it wont let me get onto the joospeed site. I hate my computer

[arcturus]

I get this with some sites, even PH ocasionally. Each time the answer is the same - flush the cache in IE6, delete the history and delete any cookies. Close IE, then reopen and everything is back to normal.

Another example of fine M$ programming.

It never happens in Opera........

Edited to add....

Sorry for assuming you are using IE. Apologies if you are not.

>> Edited by arcturus on Friday 26th March 00:57

[nizza]

Turns out that a program called Winshow was screwing with IE. pestpatrol.com had a utility to uninstall it. Any ideas how it got on my computer, so I can stop it happening again?

[FunkyNige]

nizza said:

Turns out that a program called Winshow was screwing with IE. pestpatrol.com had a utility to uninstall it. Any ideas how it got on my computer, so I can stop it happening again?

Download Ad-Aware and Spybot, they should stop anything like this installing.