Aftermarket Warranty not paying out !!!!
Discussion
Bought a second hand car (7k) about 3 months ago and it came with a aftermarket 6 months warranty.
Within a month we had a fault, put in a claim and it was sorted.
Then came fault 2, put in a claim and the warranty people rejected it as out of policy terms.
We now have another fault but yet to put in a claim.
As the garage supplied a aftermarket warranty how do I stand legally as I'm getting frustated with the car and loosing faith.
Within a month we had a fault, put in a claim and it was sorted.
Then came fault 2, put in a claim and the warranty people rejected it as out of policy terms.
We now have another fault but yet to put in a claim.
As the garage supplied a aftermarket warranty how do I stand legally as I'm getting frustated with the car and loosing faith.
lewes said:
Can I return the car under Sales of Goods Act as its not fit for purpose. As in it doent work
How does it not work??
The door lock doesn't work. That doesn't make the car "not fit for purpose"
You bought a cheap warranty. Pound to a penny it covers major mechanical faults with the driveline only.
Read your warranty very carefully to see what it covers. IF they are trying to pull a fast one, copy the relevant section of the warranty, send it to them and demand they honour it.
I'm sorry but you can't turn this back on to the dealer because you bought a s
tty warranty and don't like it.doogz said:
Muzzer said:
lewes said:
Can I return the car under Sales of Goods Act as its not fit for purpose. As in it doent work
How does it not work??
The door lock doesn't work. That doesn't make the car "not fit for purpose"
You bought a cheap warranty. Pound to a penny it covers major mechanical faults with the driveline only.
Read your warranty very carefully to see what it covers. IF they are trying to pull a fast one, copy the relevant section of the warranty, send it to them and demand they honour it.
I'm sorry but you can't turn this back on to the dealer because you bought a s
tty warranty and don't like it.doogz said:
Muzzer said:
lewes said:
Can I return the car under Sales of Goods Act as its not fit for purpose. As in it doent work
How does it not work??
The door lock doesn't work. That doesn't make the car "not fit for purpose"
You bought a cheap warranty. Pound to a penny it covers major mechanical faults with the driveline only.
Read your warranty very carefully to see what it covers. IF they are trying to pull a fast one, copy the relevant section of the warranty, send it to them and demand they honour it.
I'm sorry but you can't turn this back on to the dealer because you bought a s
tty warranty and don't like it.doogz said:
Muzzer said:
lewes said:
Can I return the car under Sales of Goods Act as its not fit for purpose. As in it doent work
How does it not work??
The door lock doesn't work. That doesn't make the car "not fit for purpose"
You bought a cheap warranty. Pound to a penny it covers major mechanical faults with the driveline only.
Read your warranty very carefully to see what it covers. IF they are trying to pull a fast one, copy the relevant section of the warranty, send it to them and demand they honour it.
I'm sorry but you can't turn this back on to the dealer because you bought a s
tty warranty and don't like it.The OP's contract is with the warranty company, NOT the dealer.
IANAL but you can only reject under SOGA if the fault can be proven to be present at the time of purchase and even then the dealer has to be given 3 attempts to rectify it. "Fit for purpose" is a highly subjective statement aswell.
But as for rejecting a car back to a dealer under SOGA because the door lock has broken 3 months later - I dare you to try. I double dare you
Sounds to me like someone is being a little naive in believing that an aftermarket warranty will offer similar cover to a proper manufacturers warranty.
As has already been said, the aftermarket warranties typically only cover a fairly small number of items/areas and will be listed clearly in the documentation, and even warranty claims on the parts that they do cover can be difficult due to the restrictive T&C's that they often have regarding servicing and procedure.
Next time, I strongly suggest reading the details of the warranty that's being supplied, and not believing whatever speil the salesman is giving out. My general rule of thumb is that an aftermarket warranty is not worth the paper that it's printed on, and anything that you get back from it is a bonus.
As for rejecting a used car because of a minor issue that's developed months later...
As has already been said, the aftermarket warranties typically only cover a fairly small number of items/areas and will be listed clearly in the documentation, and even warranty claims on the parts that they do cover can be difficult due to the restrictive T&C's that they often have regarding servicing and procedure.
Next time, I strongly suggest reading the details of the warranty that's being supplied, and not believing whatever speil the salesman is giving out. My general rule of thumb is that an aftermarket warranty is not worth the paper that it's printed on, and anything that you get back from it is a bonus.
As for rejecting a used car because of a minor issue that's developed months later...
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