Ebay new buyer protection from October 2010
Ebay new buyer protection from October 2010
Author
Discussion

Coco H

Original Poster:

4,237 posts

268 months

Thursday 9th September 2010
quotequote all
Can some one please explain the new restrictions on sellers.

From my limited understanding it seems that in order to be able to sell on ebay you need to:

1) Have less than open cases than 1% - that's one in 100!

2) have less than 1% incidence low detailed ratings. So if you sell 100 items in a year, you can't sell anymore if you get more than 1 incident of 1 or 2 star rating in in one of the categories. I am slightly concerned on this one. All it would take is one nutty buyer ... you may agree a full refund but they could rate you as a 1 in one area and that's it no more ebay selling. No comeback

Original Poster

5,429 posts

207 months

Thursday 9th September 2010
quotequote all
They seem to be changing quite a lot, at the sellers loss.

They are holding back funds for something like 3 weeks or until the buyer leaves positive feedback, seems they are getting a bit carried away...

Coco H

Original Poster:

4,237 posts

268 months

Thursday 9th September 2010
quotequote all
Oh is that new? I am still receiving funds instantly and that has always been the case. Some buyers never leave feedback full stop - Someone I know does that everytime and she's a heavy buyer on ebay (30+ items a month).

Neil H

15,418 posts

282 months

Thursday 9th September 2010
quotequote all
Desperation.

I don't understand why they're focusing on buyer protection when nearly all of the problems I hear about come from sellers being shafted.

Coco H

Original Poster:

4,237 posts

268 months

Thursday 9th September 2010
quotequote all
I am quite perplexed about this. I spoke to a friend today and they are going to increase her seller fees as her rating for Postage times is not high enough. She and I have both received one low rating on item not as described yet we have not been contacted by buyers about this. Yet they are allowed to leave private feedback ratings on this that can increase sellers and even bar them from ebay!!!!
I could buy lots of stuff from ebay - rate sellers as 1 star across the board and get a whole lot banned. If we all do this where it lead

bimsb6

8,803 posts

252 months

Thursday 9th September 2010
quotequote all
Coco H said:
I am quite perplexed about this. I spoke to a friend today and they are going to increase her seller fees as her rating for Postage times is not high enough. She and I have both received one low rating on item not as described yet we have not been contacted by buyers about this. Yet they are allowed to leave private feedback ratings on this that can increase sellers and even bar them from ebay!!!!
I could buy lots of stuff from ebay - rate sellers as 1 star across the board and get a whole lot banned. If we all do this where it lead
could be interesting if this was used against a competitor .

bazking69

8,620 posts

221 months

Thursday 9th September 2010
quotequote all
Ebay burnt their bridges with me a long time ago. Their policies have just got crazier and crazier.

Who's idea was it that a scammer or a NPB can leave you, the honest seller, bad feedback if they want but you can't leave them feedback?? Utter madness

Put simply I don't sell on there anymore full stop but still buy on there alot. The sooner there is a viable alternative that isn't run by a faceless and uncontactable organisation who have got far too big for their boots the better.