Internet Leased Lines
Author
Discussion

meeja

Original Poster:

8,290 posts

274 months

Wednesday 31st March 2004
quotequote all
Small company (less than 40 employees) have just moved offices, originally, NTHell were arranging for our broadband internet connection.

This has all now fallen through, as they claim they can't provide us with a service.

BT also maintain that they can't provide an ADSL connection to our address (despite providing one to the business next door!)

We aare in desperate need of a fast always-on connection.

Leased Lines is our next option.

Looking at 512k - 1mB lines.

Any advice on who we should look at?

Much appreciated.
Meeja

arcturus

1,497 posts

289 months

Wednesday 31st March 2004
quotequote all
I'd be looking for a technical explanation from BT as to why then can provide one to the business next door but not to you!!

meeja

Original Poster:

8,290 posts

274 months

Wednesday 31st March 2004
quotequote all
We have been down that road (including a rather heated exchange between our MD and a member of BT's senior management team... which was rather amusing to listen to!)

From what I have been told BT are't going to budge, so leased lines will be our only decent option (in the short term at least)

Plotloss

67,280 posts

296 months

Wednesday 31st March 2004
quotequote all
Tried another DSL provider?

Ignite will still wholesale to them but they dont have to be involved...

stuuu

78 posts

283 months

Wednesday 31st March 2004
quotequote all
If you are mates with your neighbours your company could order a line to their building and pay the bills. I do this all the time with PSTN, ISDN, and leased lines on clients sites when the network is part of the service my company provides. Don't see any reason why you can't order a PSTN and get ADSL switched on this way.

You could then stick a cable through the wall or use wifi (but get it secured).

I'd advise some basic contract between the companies just so you know where you stand.

meeja

Original Poster:

8,290 posts

274 months

Wednesday 31st March 2004
quotequote all
We have suggested the "Get next door to have an ADSL line installed that we pay for" idea, but the boss isn't over-keen.

We still intend to talk to the MD next door (when he returns) to sound him out about the idea (makes perfect sense to me!) but I'm just covering eventualities by investigating leased lines just in case the answer is no from next door.

steve-p

1,448 posts

308 months

Wednesday 31st March 2004
quotequote all
arcturus said:
I'd be looking for a technical explanation from BT as to why then can provide one to the business next door but not to you!!


The exchange, and the distance from the exchange, are not the only limiting factors. Two lines even in the same premises may not take the same path to the exchange, especially if they were installed at different times, or one has had a fault and been rerouted to avoid physical cable problems. In some cases where capacity is limited and growing, BT have used non-ADSL friendly equipment even in the last few years in order to cram more voice capacity into some sections at the expense of being unable to provide a DSL service via those sections. Whole housing estates are excluded from having ADSL by this. One of my colleages has this problem and his estate was only built 3 years ago. Perhaps BT will routinely replace the problem segments at some point in the future, or perhaps they won't. I've heard that if you ask BT to reroute a line affected in this way over a route than can support DSL, they won't, because it costs them quite a lot with little return.

gizard

2,269 posts

309 months

Thursday 1st April 2004
quotequote all
Contact my brother www.pistonheads.com/members/showProfile.asp?memberId=19335

He might be able to sort you out (he has the ablity to source ADSL and leased lines from a large amount of providers)

sjg

7,660 posts

291 months

Thursday 1st April 2004
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Always found Demon best on price, particularly in less well-connected areas - most other ISPs will charge variable install fees, depending on the distance from POP, but Demon charge a flat rate. Thus you may get a better deal elsewhere if you're in a city, although if you can't get ADSL I'm guessing you're not.

You probably won't like the prices though - our Demon ones were around 3.5k install, then 12k a year, plus VAT. That was for 2mbit, there really wasn't much saving by going to 1mbit. From memory, 512k would have been 8-9k a year. You do get full bandwidth in both directions, lots of IP addresses, SLAs and the like with leased lines though.

Depending on where you are, you may be able to get wireless broadband - one of the sites I look after has it. Note it's not satellite, which has horrendously bad latency; in use, it's pretty much like having a leased line, and you get full speed in both directions. Ours is with Pipex, who may also be worth speaking to if you're after a leased line.

meeja

Original Poster:

8,290 posts

274 months

Saturday 3rd April 2004
quotequote all
Have had a leased line quote from Pipex..... good service, but a bit pricey.

1M is around £11k per annum

We are only about 3 miles outside city centre.... that's what is so frustrating!

Will investigate the wireless possibilities though....

malman

2,258 posts

285 months

Saturday 3rd April 2004
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Check out the forums on adslguide I saw something about Andrews and Arnold getting a new BT line installed for DSL and if it then fails the DSL test you don't pay for the line and it gets removed. Could be worth a go if its free. I haven't done this myself so its second hand info but hey its worth a phone call. Let us know if you try this as it could come in handy in the future