Obtaining Radio Code from Dealer

[Glassman]

The battery had to be disconnected from my five year old van and now the head unit needs a code. Contacted the dealer and now they're saying because they're not the same company that sold the van to me, they'll have to charge me for the code. I'm a bit suspicious of them now that the service manager got a bit cocky and said that I should have checked before I took the van in the first instance.

I can honestly say that I have never seen the card with the radio code on it. I have everything in the driver's pack, including the deliver PDI sheet, but no radio user booklet, no code.

My mate tells me he can access a database to get the code, but don't dealers have these codes on file?

[OMNIO]

I needed the code for my mondeo, dunno what happened but the code in the manual wasnt the correct code for the radio

Took it to the local ford dealer and 10 mins later he had it for me free of charge if i remember just a few details into the computer et voila

[thatsprettyshady]

I bought a honda with no radio code, contacted local dealer who id bought a few things off (parts), they happily gave me the code for free but i could have been because i was "known" to them and my car was on their customer database.

Im guessing this is a security issue and the dealer not wanting to give out a code for a potentially stolen radio?

Maybe you could try going down in person?

[Matt106]

I recently had to get a code for a Renault Clio and they charged me £15! I also had to take the V5 into the dealership to show proof of owenership, what a joke!

[Gad-Westy]

Matt106 said:

I recently had to get a code for a Renault Clio and they charged me £15! I also had to take the V5 into the dealership to show proof of owenership, what a joke!

Same for our Clio when I foolishly disconnected the battery. And they got the code wrong three times so it locked the radio for another 24 hours. This was on a friday and I had to use the car for a long trip that weekend. Wasn't exactly a happy customer.

[Glassman]

I understand the security issue, but this is clearly not the case as I bought the van from them and I verified with all relevant details (including the VRN before I put my own plate on it).

They're digging their heels in, saying that the dealership is now under new management and they therefore cannot give the code to me foc.

[y2blade]

OMNIO said:

I needed the code for my mondeo, dunno what happened but the code in the manual wasnt the correct code for the radio

Took it to the local ford dealer and 10 mins later he had it for me free of charge if i remember just a few details into the computer et voila

Volvo did the same for me..FOC

[CoolC]

Ask here: http://www.unlockforum.com/forumdisplay.php/68-Fre...

It worked fo me when I lost the code to Mrs CoolC's Punto.

[Dino D]

Matt106 said:

I recently had to get a code for a Renault Clio and they charged me £15! I also had to take the V5 into the dealership to show proof of owenership, what a joke!

Don't know why they even bother - who would steal an OE head unit from a Clio anyway?

[Glassman]

Looking at similar requests for Clarion units (I think mine is one) it is a main dealer / specialist job.

I feel the main dealer (Nissan) is having me on a bit.

[Hitler Hadrump]

A while ago I had a car where the code in the manual didn't work. I pulled the radio out to get at the serial number and found the real code written on the top in marker pen.

[Glassman]

It's a Nissan Primastar

[Glassman]

Thanks Captain

[whitechief]

CoolC said:

Ask here: http://www.unlockforum.com/forumdisplay.php/68-Fre...

It worked fo me when I lost the code to Mrs CoolC's Punto.

Very helpful people on there, have 'unlocked' a few for me over the years.