Tag Customer Services

[AndyD360]

Gents,

Understand that there might be more than a touch of irony in the title from what I've read on here previously but has anyone got the details for them??

Have a Monza which is due a service but one of the buttons just fell of today mid meeting - lucky really as it dropped onto the desk in front of me - I'd have been royally peeved had it happened where I hadn't been able to find it...!!

Is it better to send it to them or to a specialist (do Heuerboy service stuff too?)

Cheers,

[robsti]

AndyD360 said:

Gents,

Understand that there might be more than a touch of irony in the title from what I've read on here previously but has anyone got the details for them??

Have a Monza which is due a service but one of the buttons just fell of today mid meeting - lucky really as it dropped onto the desk in front of me - I'd have been royally peeved had it happened where I hadn't been able to find it...!!

Is it better to send it to them or to a specialist (do Heuerboy service stuff too?)

Cheers,

The buttons falling off is a known problem (mine twice)and even if the watch does not need a service they charge you the full service price to fit new button (180 quid)anyway!

I dont think they can just put the old button back on!

An independant can do the job for 60 quid.

[bry1975]

I would think fitting a button would be relatively easy.

Regs

Bry

[AndyD360]

Cheers, didn't realise that is was one of the 'features' of the watch.... was more than a little surprised when it just fell off....

Will get it sent away over the w/end

[robsti]

bry1975 said:

I would think fitting a button would be relatively easy.

Regs

Bry

You have to open the watch up to fit the complete button unit which then means it has to be presure tested!

Yes sounds easy but expensive if it keeps happening!

[bry1975]

Yep it sounds a pain it would be interesting to see how the pusher is attached was it a weak circlip or stripped thread makes you wonder?


I've never had the pleasure of working on that model.

TIP: if you want to test your watches water resistance place a ice cube on the glass for say 10-20seconds and then remove dry the glass and look for condensation underneath the glass if it doesn't vanish the watch has poor water resistance or was closed in a damp environment etc etc.


Regs


Bry

[bry1975]

Andy,

If you want I can look at the Tag for you, I'm well known on the tz-uk.com forum under the same name bry1975 also do work for Tagexchange.co.uk in south wales.


If it's what I believe it is it won't cost more than £20-£30 tops.


Regs


Bry

[princeperch]

I have the non chronograph Monza and it's a great watch. Don't see many of them around.

My mate has the spenny chronograph Monza and one of the buttons fell off that when the watch was about a year old. Cost him a couple of hundred quid to get it sorted as he chose to send it back to TAG.

[smack]

Bry, YHM.

[bry1975]

Most chrono pushers either rely on a tiny circlip or threads to keep them secure so either the threads haven't been lightly loctited with 243 loctite or the circlip has become loose/fractured.