SATA Maxtor Harddrive not working!!
Discussion
I ahve a brand new SATA Maxtor DM9 etc etc hard drive. Firstly, my motherboard is a Gigabyte GVAXPUltra or something very similar. It does support SATA.
After finally getting the drive formatted, Windows XP SP1 doesnt recognise the drive. I finally got some of the drivers installed and installed WinXp SP1.
Now, I have had Broadband for about 1 week and it runs fine on my Win98SE (other hard dive). Its USB but now that I have my SATA drive installed, and WinXP SP1 - the broadband modem (USP) cant be recognised by XP. It detected it first time on 98SE. What can I do?
I have had problem after problem with this drive, was it worth it?
After finally getting the drive formatted, Windows XP SP1 doesnt recognise the drive. I finally got some of the drivers installed and installed WinXp SP1.
Now, I have had Broadband for about 1 week and it runs fine on my Win98SE (other hard dive). Its USB but now that I have my SATA drive installed, and WinXP SP1 - the broadband modem (USP) cant be recognised by XP. It detected it first time on 98SE. What can I do?
I have had problem after problem with this drive, was it worth it?
Sounds like winxp hasnt recognised the drive properly.
Copied the following from Maxtor.com support, hope it helps:
The Serial ATA controller is not automatically recognized during Windows 2000/XP installation. You will have to install drivers for the SATA controller to be able to install Windows 2000/XP onto a SATA drive. If you do not install the SATA controller drivers, Windows will not recognize the SATA drive.
The drivers for your SATA controller need to be available on a floppy disk otherwise you won't be able to install them during the operating system installation process. Should you only have a CD, copy the driver files onto a floppy before attempting to install Windows 2000/XP. If you do not know how to copy the drivers to a floppy you may go out to the manufacturer's website and download the driver onto a floppy.
Solution:
During Windows setup, you will be prompted to press F6 to "install additional controller drivers", at this point insert the floppy diskette with the SATA controller drivers and follow the onscreen instructions.
After the drivers have been installed you can continue with the Windows installation.
P.S. It was worth ot if you're a power user, i.e. hardcore gamer or video editor etc. Otherwise its going to be a few years yet before mainstream software takes advantage of the technology.
Edited to add:
Have you tried installing Maxtor's Powermax diagnostic utility? I have had to use this utility in the past and it works great and its the first thing they'll ask you to do if you ring support. There are certain things you have to bear in mind though when testing SATA drives with it, its all mentioned in the powermax instructions:
www.maxtor.com/en/support/downloads/powermax.htm
>> Edited by jam1et on Monday 5th April 14:24
Copied the following from Maxtor.com support, hope it helps:
The Serial ATA controller is not automatically recognized during Windows 2000/XP installation. You will have to install drivers for the SATA controller to be able to install Windows 2000/XP onto a SATA drive. If you do not install the SATA controller drivers, Windows will not recognize the SATA drive.
The drivers for your SATA controller need to be available on a floppy disk otherwise you won't be able to install them during the operating system installation process. Should you only have a CD, copy the driver files onto a floppy before attempting to install Windows 2000/XP. If you do not know how to copy the drivers to a floppy you may go out to the manufacturer's website and download the driver onto a floppy.
Solution:
During Windows setup, you will be prompted to press F6 to "install additional controller drivers", at this point insert the floppy diskette with the SATA controller drivers and follow the onscreen instructions.
After the drivers have been installed you can continue with the Windows installation.
P.S. It was worth ot if you're a power user, i.e. hardcore gamer or video editor etc. Otherwise its going to be a few years yet before mainstream software takes advantage of the technology.
Edited to add:
Have you tried installing Maxtor's Powermax diagnostic utility? I have had to use this utility in the past and it works great and its the first thing they'll ask you to do if you ring support. There are certain things you have to bear in mind though when testing SATA drives with it, its all mentioned in the powermax instructions:
www.maxtor.com/en/support/downloads/powermax.htm
>> Edited by jam1et on Monday 5th April 14:24
Yes, brilliant, thanks.
What you got for me proves, I installed the drivers correctly which is good but why wont XP notice my USB broadband modem?
Do I need to use drivers off teh motherboard CD to get the USB ports working correctly? Win98se didnt have a problem with my modem but XP does?!!
What you got for me proves, I installed the drivers correctly which is good but why wont XP notice my USB broadband modem?
Do I need to use drivers off teh motherboard CD to get the USB ports working correctly? Win98se didnt have a problem with my modem but XP does?!!
I had an absolute bitch of a time installing my Maxtor SATA drive, as I don't have a floppy disk drive to install the driver from.
The key thing that doesn't seem to be in the instructions, is that on the install CD, the option to install the SATA RAID drivers is actually the driver you need for WinXP. Being as I don't have RAID I didn't think they were necessary, but it turns out that is the full SATA driver and not just for RAID.
The key thing that doesn't seem to be in the instructions, is that on the install CD, the option to install the SATA RAID drivers is actually the driver you need for WinXP. Being as I don't have RAID I didn't think they were necessary, but it turns out that is the full SATA driver and not just for RAID.
anarchystorm said:
So the RAIS Sata drivers which are on the motherboard CD are the drivers I needed?
I didnt get any CD or software with the hard drive - is this correct?
That's it, the RAID drivers off the motherboard CD (or website) are the ones you need.
Before I installed that, the SATA drive conflicted with my USB and ATA slots, meaning I couldn't even boot the damn computer!
Yes its the controller drivers you need from the Motherboard CD.
Be aware though that there are 2 SATA controllers on many current boards, especially Intel systems (dunno about your particular Mobo, you will have to check that yourself). There is a SATA controller in the northbridge as well as seperate SATA raid controller. The drivers that you will need will depend on which controller your drive is plugged into. You will need to enable whichever SATA controller you are using in the BIOS and configure your boot sequence to include that SATA controller.
>> Edited by jam1et on Monday 5th April 15:23
Be aware though that there are 2 SATA controllers on many current boards, especially Intel systems (dunno about your particular Mobo, you will have to check that yourself). There is a SATA controller in the northbridge as well as seperate SATA raid controller. The drivers that you will need will depend on which controller your drive is plugged into. You will need to enable whichever SATA controller you are using in the BIOS and configure your boot sequence to include that SATA controller.
>> Edited by jam1et on Monday 5th April 15:23
You must set up the BIOS correctly if you are using SATA drives (especially the new Intel 865/875 chipsets).
I installed dual SATA's and one 133mbps drive in my new system and had to finnagle the BIOS settings so that the computer recognised one of the SATA's as the boot drive...
ErnestM
I installed dual SATA's and one 133mbps drive in my new system and had to finnagle the BIOS settings so that the computer recognised one of the SATA's as the boot drive...
ErnestM
Gassing Station | Computers, Gadgets & Stuff | Top of Page | What's New | My Stuff