Ebay account details
Discussion
This link is the main registration address and phone number - although the saved phone numbers are never displayed on screen, even though they are saved.
https://scgi.ebay.co.uk/ws1/eBayISAPI.dll?ChangeRe...
https://scgi.ebay.co.uk/ws1/eBayISAPI.dll?ChangeRe...
Quite the reverse old chap.
I've got a case open on a seller who sold me something that didn't work.
I opened the case and escalated it to a dispute.
Ebay customer support (oxymoron if ever there was one) responded by saying that they were reviewing the case and would make a decision in 2-3 days.
That was 10 days ago.
Thought I'd try the Ebay Livechat service to moan at them.
Took 3 days to actually get onto the service. Told 'Mel' about my gripe. She then comes up with the usual 'we just need to verify your details before I can contact customer support about this'.
Now, I joined Ebay almost 10 years ago. In those days you could tell them you were Elvis and lived on Mars and they'd give you an account as they were keen to get as many customers as possible.
So she starts looking through their records and starts asking my phone number and date of birth.
Of course they're both totally correct for someone on the planet but not me.
She then says 'just change them now and that will be OK'. I was logged on but couldn't see how to change these details. Thanks for the link posted above - I've changed the phone number but still can't see any way to change your date of birth.
Now that I know the telephone number I'll probably have another play tonight.
Ebay - because someone had to.
I've got a case open on a seller who sold me something that didn't work.
I opened the case and escalated it to a dispute.
Ebay customer support (oxymoron if ever there was one) responded by saying that they were reviewing the case and would make a decision in 2-3 days.
That was 10 days ago.
Thought I'd try the Ebay Livechat service to moan at them.
Took 3 days to actually get onto the service. Told 'Mel' about my gripe. She then comes up with the usual 'we just need to verify your details before I can contact customer support about this'.
Now, I joined Ebay almost 10 years ago. In those days you could tell them you were Elvis and lived on Mars and they'd give you an account as they were keen to get as many customers as possible.
So she starts looking through their records and starts asking my phone number and date of birth.
Of course they're both totally correct for someone on the planet but not me.
She then says 'just change them now and that will be OK'. I was logged on but couldn't see how to change these details. Thanks for the link posted above - I've changed the phone number but still can't see any way to change your date of birth.
Now that I know the telephone number I'll probably have another play tonight.
Ebay - because someone had to.
rfisher said:
I've changed the phone number but still can't see any way to change your date of birth.
The DOB can't be changed - as it does not change over the life of the member. If it is just a typo, then another call to custard support, along with faxing them proof of ID will sort that one out.Gassing Station | The Lounge | Top of Page | What's New | My Stuff